This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since purchase, our vehicle has been towed into the dealership because it would not turn off and we had to disconnect the battery. The vehicle did that 2 more times after being towed in. It has had new motor mounts, new rotars, and has been in a GM service center 16 times. The most recent incident was when the vehicle died on a highway with 2 children in the car. Please see attached work history for the vehicle
The contact owns a 2016 Chevrolet Suburban. While driving 30 mph, the vehicle failed to accelerate. Also, the brakes failed to respond when the brake pedal was depressed and the vehicle stalled. The failure recurred two more times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 14,000.
While driving vehicle goes into "engine power is reduced mode" preventing any accelaration. Once you tap the brakes - that is your new maximum speed. If going up an incline and you slow down - new maximum speed. The vehicle will not accelerate. To make a left turn - the vehicle has to be restarted before there is any sort of power/acceleration to cross the road. A very dangerous situation especially if you cannot easily pull to the right side of the road out of harms way. This has happened 3 times with a brand new 2016 Chevy Suburban. Resulting in a close call to an accident. When getting towed the vehicle didn't have enough power to drive up the tow truck bed and had to be winched up.
- Islamorada, FL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Phoenix, AZ, USA