This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Frame has cracked underneath passenger and driver side door. Dealer has been contacted. Dealer states since vehicle is out of warranty, they will not fix the problem.
Cracks have developed on each side of frame rails, without being involved in a vehicle crash. Notified dealer, and also notified manufacturer. Manufacturer refused to acknowledge defect. Consumer states cracks on frame rails are near leaf spring shackle.
This is first Dodge I've had with this track bar design on steering. Previous Dodge vehicles I have owned have over 150,000 miles on original steering components without complaint using past design. The track bar design used on these new pickups is a flawed design prone to failure. Dealer did not have one in stock when truck was purchased and front end assessment at the time showed it to be loose and defective causing the steering to wander all over the road. New tires and brakes were installed to eliminate them as a facter. Original trackbar was replaced with TRW aftermarket component. 6/1/99 this component was found to be defective and replaced with Chrysler components. This is third track bar at 54,141 miles. Front end alignment shops I, ve taken truck to tell me that this is a common situation. Chrysler needs to upgrade this junk component to a more stable product before someone gets killed. I will not let my help drive this vehicle and my wife only drove it one time when I was sick because I do not want anyone hurt because they are not used to driving this wandering vehicle.
Consumer has had a continuous problem with wind/road noise, several repair attempts, however problem continues. Consumer believes problem is a 'known' defect and is being concealed by manufacturer.
A D V E R T I S E M E N T S
- Huntington Beach, CA, USA