This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Dodge Ram 2500. The contact stated that the fuel tank detached from the vehicle as a result of the straps being corroded. The vehicle was taken to a local repair shop who diagnosed that the straps were broken due to corrosion. The manufacturer was not made aware of the failure and the vehicle was repaired. The failure and current mileage was 108,000.
The contact owns a 1997 Dodge Ram. The contact stated that the fuel tank fractured and detached from the vehicle. The vehicle was towed to the dealer and the contact was informed that the failure was caused by normal wear and tear. The dealer stated that the contact should have paid more attention to the straps because they are designed to eventually wear out. The vehicle was not repaired. The failure and current mileage was 109,000.
The contact owns a 1997 Dodge Ram 2500. While driving approximately 65 mph, the contact noticed an overpowering gasoline fuel odor in the vehicle. He later discovered a fuel leak and contacted the manufacturer in regards to the failure. The manufacturer advised that the vehicle was not included in NHTSA campaign id number: 97V199000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) and any repairs would be at the contacts expense. The vehicle was not repaired. The approximate failure mileage was 70,000.
The vehicle was taken to the dealer for repair of the fuel gauge, fifth gear and recall. When the vehicle was picked up two weeks later the other work was done but the recall work was not performed.
A D V E R T I S E M E N T S
- Menasha, WI, USA