This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On three separate occasions in the last three months the door ajar sensor has malfunctioned on the Ford Edge. These issues surfaced twice with the driver's door and once with the rear driver's passenger door. Despite being closed, the sensor activates to show that the door is ajar. The lights on the vehicle stay on, the alarm sounds. The repair costs for this problem are around $500 per incident. A quick search of the internet finds this to be a reoccurring problem for many Ford Edge owners but no one at Ford or the government will help address the problem. I'm writing for you to investigate this issue.
The driver door ajar light is consistently on when parked it causes the interior light to remain on and drain the battery. When driving it will constantly beeps telling to you put the vehicle in park and won't let you lock the doors. At first it was a rare occasion that the door ajar light would come on but now it's almost everytime I get in the vehicle.
Door ajar warning light causes door to not lock and pop open while in motion. Interior and puddle lights stay on while driving causing hazard by not being able to see. Battery goes dead.
The driver door ajar light stays on due to a defective door latch. This also causes the vehicle lights to stay on and the shift to park light to stay on...while driving the vehicle.
- Santa Clarita, CA, USA
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Door ajar light on with door closed.interior lights stay on and doors will not lock.sometimes have to close door 10 -12 times before it registers that it is closed. I drive to work at night and interoir lights are distacting and make it harder to see.
Door ajar sensor stays on even when the door is closed. Interior lights stay on while I'm driving causing dangerous conditions at night. Chimes "door ajar every time I let off the brakes which is very distracting. Door will not lock when the keys are in the ignition because the car thinks the door is open. This is all very distracting and unsafe. Ford needs to recall this before someone gets in an accident or robbed because they cannot lock the doors. I cannot see to backup at night with the interior lights on.
Front driver's side door ajar. The front door mechanism will not lock. There is a constant warning chime and the interior lights stay on even when the door is shut. The warning is " driver door ajar".
Door ajar warning light will not go off when drivers door is completely shut. This causes dome lights to stay on until car is moving causing a visibility problem. Doors will not lock even when locked manually doors will unlock by itself while car is in motion causing a child in back seat to open a door while the car is moving and possibly falling from car.
The drivers door gives error upon closing indicating the door is ajar. After closing door many times the message is still there. When the door is ajar the door locks will not function meaning you are vulnerable to a car jacking because your doors won't lock. When you get out the car the same issue but the interior lights will stay on until the failsafe times them out for emergency shutoff but, the doors are still unlocked. This problem seems to become worst in the winter time. I do not experience this problem during the warm summer months.
Driver door ajar light remains on when all doors are closed and locked. Dome and exterior side mirror lights stay lite due to this. Car is in park and if you shift into drive when the door ajar light is on then the car tells you to shift into park and the interior light stay on. This started the week on Dec 19, 2016 and has been happening continuously through out the week and weekend. Car has been taken to Ford today 12/28/2016 and of course they're arguing its not a service bulletin which means I will probably end up paying the deductible on my extended warranty to get it fixed when this is clearly a Ford issue.
Driver door latch; door won't lock or stay locked intermittently; door ajar light comes on when the door is closed. When the intermittent problem occurs, the doors unlock, the dome light comes on, which makes it difficult to see while driving at night or early morning. The battery is draining-the door ajar light causes the interior lights to come on when the vehicle is parked. It will not lock from outside the vehicle intermittently. This started earlier this month an is becoming more frequent. This needs to be addressed now! from my research, this is a long standing issue with Ford products.
Drivers door latch failed again. Was replaced under Ford original warranty with camelback Ford but has failed four months later and not under warranty. Dealer camelback Ford has no interest and repairing without paying $642 to repair. I guess no warranty on their work.
The driver door ajar light will randomly come on lighting up the interior of the car. Or it wont go off when entering the vehicle. This is an ongoing problem
While driving on the city street, the driver door ajar warning is displayed on the digital instrument panel, along with instructions to shift the vehicle into park and the dome lights being turned on. Opening and closing the door will make the warning go away for a few minutes, but it invariably returns before much time passes. This happens while the vehicle is stationary as well.
Driver side door keeps alarming that it is not closed even if door is closed. I feel this is a safety issue because it won't lock the vehicle, the interior lights remain on while driving as well as the alarm which distracts the driver.
The door ajar light and warning dings when the door is definitely shut. If I open and close the door multiple times it will sometimes go off. The interior lights stay on and the door cannot be locked when this happens, creating a safety issue. Causes battery to drain because interior lights stay on and I have to drive with lights on which makes nighttime driving dangerous. This is a known issue for this vehicle and Ford needs to recall it.
A D V E R T I S E M E N T S
- Gainesville, FL, USA