This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. While driving 35 mph, the "driver's door ajar" indicator illuminated while the door was closed. The vehicle was taken to a dealer for diagnostic testing, but the contact was not aware of the results. The dealer offered a temporary repair, but the vehicle was not repaired. The manufacturer stated that they could not assist because there was no recall. The contact was advised to return to the dealer. The approximate failure mileage was 27,000.
Door ajar sensor light and interior lights will not shut off when door is closed. Will not always lock if sensor believes door is ajar. Takes many attempts to get sensor to turn off.
Door ajar continues to stay on despite doors being closed. Unable to lock doors (all doors) while driving. Interior lights stay on. Interior lights come on while driving making it difficult to see at night. Unable to lock doors with keypad. Unable to tell if door is actually closed or not while driving.
At 89000 miles I keep getting a "driver door ajar" warning while I am driving. I looked online to see that many people have the same issue with this vehicle at or about the 90K mile mark. The battery will drain because the car thinks the door is open, the lights stay on in the car thus draining battery.
My "door ajar" sensor light stays on even when the door is shut. I can not lock my doors when the light is on. It has also run down my battery so I had to replace my battery.
Driver side, rear passenger "door ajar" is constantly lit on the dashboard. Despite repeated verification that the door is closed, the warning message remains. This means the doors won't lock, the cabin lights don't turn off and the audible alarm rings. There has been no injury or accident at this time. Door appears to be latched, but warning indicator stays on. Remains while driving or stationary.
The latch caused a problem so the vehicle kept giving me a "door ajar" warning. Since it thought the door was ajar, the interior lights would not go off, eventually causing a dead battery. This was a problem driving at night since the interior lights were on continually causing it difficult to see. It also was a problem for me, as a woman I didn't feel I could use my car for activities, especially in the evening, if I had to worry about coming out to a vehicle with a dead battery and no help available. I had this repair through my local shop, so I could trust using my car. The cost of the repairs was $392 which was not covered by warranty. There have been recalls on most of the Ford models for this year, but not the Edge. Same problem...why aren't we getting the repairs needed at not cost.
Driver's-side door constantly says "door ajar." Light on dash does not go out. In-car alarm constantly dinging, saying the door is open, when it is clearly latched. Automatic door locks do not work. Cannot use keyless entry because the car believes the door is open.
The contact owns a 2013 Ford Edge. When the contact closed the vehicle's door, the door ajar warning indicator remained illuminated. In addition, when the contact depressed the brake pedal, the shift to park warning indicator illuminated and when the brake pedal was released, the indicator dimmed. The failures recurred each time the vehicle was driven. In addition, while the vehicle was parked, the interior lighting remained illuminated and drained the vehicle's battery. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 22,000.
Door ajar light for driver side door comes on inspite of banging door locked and does not go away after several time closing hard. Checked door is locked and light is false. Sensor does not work properly. Sometime this come on when vehicle in motion on the street. This was repaired by Ford dealer in turnersville NJ 1.5 years back when vehicle was in warranty.
I had to replace driver door latch due to issues with driver door ajar warning constantly coming on when door was closed while parked or moving also creating problems with dome light, door locks and entry pad. After researching this issue it seemed to be pretty common among other Ford Edge owners which confirmed my decision to replace the driver's side door latch. Vehicle has only 28,000 miles.
The door ajar sensor is malfunctioning on both the driver door and driver side passenger door. It is so bad on the passenger door that I do not even use it any more because it is so hard to get the light to go off, since it stays on even though the door is closed. The driver door is also extremely hard to get the sensor to go off, even after opening and closing the door many times. I have also tried flipping the lock switch open and closed in an effort to get the sensor working right so the light will go off. Many times I am driving with the inside dome lights on. There have also been times when the light comes on while I am driving. I have tried everything I have googled from compressed air to WD40 to electrical parts cleaner, but the fix is only temporary. I am almost to the point of cutting the wire to the sensor so the door ajar alarm and light will go off, but then that defeats the purpose of the sensor in case the door was actually ajar. I have seen this as an issue since 2011 and I cannot believe it has taken Ford this long to fix the problem. My brother-in-law has an Explorer with the same latch/switch and has the same problem.
Driver door not locking, door must be opened and re closed several times. If not engaged, interior lights stay on draining battery and car remains unsecured and prone to theft. Also sometimes while driving the unlocked indicator lights up and sounds and not sure if door has truly unlatched.
The drivers side "door ajar" warning light comes on when the door is closed. In this condition the doors will not lock automatically and the warning continues to come on intermittently which is a distraction to the driver. The warning light and annunciator come in when the car is stationary and will go quiet when the car is in motion only after acknowledging the warning by depressing ok on the steering wheel controls. The alarm comes in again when stopped at a stop light
A D V E R T I S E M E N T S
- Taylorville, IL, USA