This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had to replace driver door latch due to issues with driver door ajar warning constantly coming on when door was closed while parked or moving also creating problems with dome light, door locks and entry pad. After researching this issue it seemed to be pretty common among other Ford Edge owners which confirmed my decision to replace the driver's side door latch. Vehicle has only 28,000 miles.
The door ajar sensor is malfunctioning on both the driver door and driver side passenger door. It is so bad on the passenger door that I do not even use it any more because it is so hard to get the light to go off, since it stays on even though the door is closed. The driver door is also extremely hard to get the sensor to go off, even after opening and closing the door many times. I have also tried flipping the lock switch open and closed in an effort to get the sensor working right so the light will go off. Many times I am driving with the inside dome lights on. There have also been times when the light comes on while I am driving. I have tried everything I have googled from compressed air to WD40 to electrical parts cleaner, but the fix is only temporary. I am almost to the point of cutting the wire to the sensor so the door ajar alarm and light will go off, but then that defeats the purpose of the sensor in case the door was actually ajar. I have seen this as an issue since 2011 and I cannot believe it has taken Ford this long to fix the problem. My brother-in-law has an Explorer with the same latch/switch and has the same problem.
Driver door not locking, door must be opened and re closed several times. If not engaged, interior lights stay on draining battery and car remains unsecured and prone to theft. Also sometimes while driving the unlocked indicator lights up and sounds and not sure if door has truly unlatched.
The drivers side "door ajar" warning light comes on when the door is closed. In this condition the doors will not lock automatically and the warning continues to come on intermittently which is a distraction to the driver. The warning light and annunciator come in when the car is stationary and will go quiet when the car is in motion only after acknowledging the warning by depressing ok on the steering wheel controls. The alarm comes in again when stopped at a stop light
- Albany, OR, USA
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The contact owns a 2013 Ford Edge. While driving approximately 25 mph and making a right turn, the vehicle stalled without warning. The driver was able to coast into a parking lot and turned off the engine. The driver was able to restart the vehicle and resume driving. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
I have had a re-occurring door ajar issue with my Ford Edge ever since I purchased it. Over time, the door ajar lights come on and off even as all the door are closed. Have had the issue lookes at by Ford dealership, but they charge a substantial amount to repair it. Within the past week, the door ajar issue is now causing the interior lights to remain on. I did not use my car over the weekend, and noticed 3 days later that my interior lights had been on for a while. The lights were extremely hot, that one of them was smoking. The lights now will not turn off because of he door ajar issue. When I open and close the door over and over again, the door ajar issue goes away and then the lights go off. This is a safety issue due one of the lights smoking. In addition, touching the lights after being on for days, could have cause burns on the skin.
The contact owns a 2013 Ford Edge. The contact stated that when the vehicle was started, the front driver side door ajar and the 'place the vehicle in park' warning lights illuminated. The contact stated that the failure recurred intermittently and caused the doors to not be able to lock. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.
Driver door ajar alert comes on and stays on will not reset, at the same time interior lighting remains on for an extended time after turning car off and exiting. Drains the battery. The door lacks are also effected unable to lock while car is on, the auto lock not functioning placing driver and passengers in jeopardy. The interior lights also effected when driving especially at dark due to an extended delay in going off after starting prohibits being able to see outside and drive safely. Have reviewed many reports from other Ford owners on this subject on you tube many of whiz have had very costly repairs done repeatedly on the same problem, some purchasing parts to repair only to find the parts were faulty as well.
The contact owns a 2013 Ford Edge. The contact stated that the door ajar indicator randomly flashed for an extended period of time. The contact constantly had to open and close various doors. The interior lighting and door ajar warning indicator continued to flash. The vehicle was excluded from a manufacturer recall to address the door ajar failure. The manufacturer was notified of the failures. The vehicle was not diagnosed or repaired. The failure mileage was not available.
Door ajar light comes on saying door is open and no matter how many times you shut the door it still stays on. Because of this interior lights are staying on and doors will not lock when in drive. This happens when you turn on the vehicle even if you did not open that door. It started with this just happening once a week and now it happens every time I start my car. It is just on the passenger door.
My driver side door latch seems to be failing. My door ajar light comes one when the door is closed. I'm not sure if it actually is or not. It has yet to open on its on, but upon some research it appears this could happen. When the driver side door says its ajar the doors won't lock. I've had to open and close my door a dozen times just to get the interior lights to shut off. This happens on a daily basis. I've also had the good fortune of getting in the car and the door ajar light doesn't come on. Then I put the car in drive, start my way down the road only for the door ajar light to come on and the interior lights come on as well. More often than not though, the door ajar light comes on immediately. Again, I'm not sure if it's sensor, or if the door latch is malfunctioning. I'm not sure if the door is even latched when I'm driving. I've looked online and this seems to be a costly issue to repair. Ford seems to have done a recall on certain makes except the Edge.
A few thousand miles ago I replaced the door latch on the drivers door due to failure, and now the left rear sensor has failed. This results in cabin lighting suddenly coming on, refusing to go off, and leaving my vehicle illuminated when parked. When first occurred, I pulled over on a busy highway to assure my daughter (in the rear seat) was safe and the door wouldn't fly open. Recognizing it now as a sensor, and the second on this vehicle, I'm shocked to see that Ford still thinks this is ok and should not be addressed.
Control panel states doors ajar and lights won't turn off or doors won't lock. Dome light stays on and creates dangerous conditions at night when trying to back out or while driving. Lights will also come back on when stopped at stop light and won't go back off until a certain rate of speed has been met due to the system thinking the door is ajar when it's not. Doors will also not lock when car is off and dome light stays on draining battery till the battery is dead sitting in parked position. It is also climate sensitive and is worse on cold or humid days. Both the driver and the drivers passenger door is affected and creates extremely dangers driving conditions. This has been going on for at least 6 months and continues to get worse.
Driver door ajar sensor is continually on and requires stopping putting in park and opening and closing door multiple times this is an ongoing problem and is being addressed for other Ford models but no the Edge please consider including it in the current recall 16S30. This occurs while both stationary and moving.
Door ajar latch/sensor continues to stick which keeps the door ajar light on and keeps the interior lights and park lights on after turning off car, closing door, and locking car. Interior lights and park lights are hard to notice during daylight hours and this results in draining battery which leaves the owner stranded. This happens repeatedly!
Received a door ajar message for driver side door on instrument panel and interior light would stay on even though door was closed. Doors would not lock while driving and would hear a constant dinging sound and would receive a message on console saying shift to park. The door latch had to be replaced on 3/13/17 and cost $590. The mileage on this vehicle is 42,716 when the latch failed and was repaired.
The door ajar warning light keep coming on for my drivers side door even though all doors are closed and fully latched. The lights stay on after the the car has been parked and all doors closed, causing the battery to drain quickly. The warning will also come on while I am driving and each time I come to a stop. Problem is intermittent. It will do it most of the time and then occasionally, the door ajar will work properly.
A D V E R T I S E M E N T S
- Ontario, CA, USA