really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
39,620 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge electrical problems

electrical problem

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2013 Ford Edge Owner Comments (Page 3 of 27)

« Read the previous 20 complaints

problem #498

Nov 082016


  • 38,000 miles


My door ajar light started coming last week and won't go off. I an positive the all doors are closed. It is very disruptive while driving, when the vehicle slows at signal lights, in intersections or in traffic the alarm comes on. Also, I was in a completely dark parking lot with people and cars moving around and the interior lights wouldn't go off. I could not see outside because of the interior lights. The door locks will not function in this state either. Someone could have easily gotten into the vehicle with me. Help!

- Pearland, TX, USA

problem #497

Nov 042016


  • 42,660 miles
"takata recall" - door ajar light on dash. Front and rear drivers side

- Alexandria, VA, USA

problem #496

Oct 292016


  • 56,000 miles
Ford Edge 2013 problem with sensor or other causing driver door alarm to activate after door is shut. Dome lights stay on; door is completely shut but message states that "driver door is ajar". message and alarm sometimes comes on when driving. Sometimes takes several tries repeatedly shutting door to get alarm and lights to turn off. This should be a recall. Problem has occurred several times in the past week.

- Lake City, TN, USA

problem #495

May 162016


  • 38,000 miles


Driver door ajar switch alarms almost every time car is driven. Results in overhead lights staying on which causes visual impairment when backing up. Once going forward alarm and lights go off. Must visually check door to ensure door is closed and not ajar. I understand that this is currently being investigated for safety issues.

- Chocowinity, NC, USA

problem #494

Jun 112016


  • 57,000 miles
The contact owns a 2013 Ford Edge. The contact stated that when the front driver side door was closed, the door ajar warning light illuminated. As a result, the door failed to lock and cause the other doors to lock and unlock while the vehicle was being driven. In addition, the contact stated that the vehicle chimed as if the door was open although it was latched. The vehicle was taken to a dealer where it was diagnosed that the front side door latch and sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.

- Kenmore, NY, USA

problem #493

Sep 192014


  • 66,700 miles
Driver side front door ajar light remains on after door is closed

- Chesapeake, VA, USA

problem #492

Oct 012016


  • miles


The drivers side door sensor will come on indicating that the drivers side door is open, when it is in fact closed tight. It will cause my lights to remain on awhile after driving, and anytime I stop then accelerate, it will ding to notify me that the door is still open. Which is extremely frustrating. Also, because it thinks the door is open, the dome lights stay on longer which has drained my battery, to the point that I've had to jump start my car. The sensor indicated the door is open despite being stationary or moving.

- Spanish Fork, UT, USA

problem #491

Mar 012016

Edge 6-cyl

  • 45,000 miles
The driver side door constantly displays the door ajar warning light. This prevents the doors from locking while driving and keeps the lights on within the vehicle when shut off. I was told by dealer it is a known problem with the Edge and is expensive fix.

- Woolwich, NJ, USA

problem #490

Oct 312016


  • 75,000 miles
Door ajar warning comes on and will not go off. Interior lights remain on and none of the vehicle locks will latch because vehicle believes a door is ajar, when in fact it is not. The issue began about 2 weeks ago (October 10, 2016). I was able to open and shut door to turn the senor off the first few times the door ajar light came on and that solved the problem...temporarily. At this point the door ajar light remains on, interior lights remain on when vehicle is parked and turned off, battery is drained due to lights staying on unless I disconnect the battery and doors never lock - not when vehicle is in motion, not when it is parked.

- Thurmont, MD, USA

problem #489

Oct 272016


  • 42,000 miles
The contact owns a 2013 Ford Edge. While stationary, the door ajar indicator remained illuminated while all of the doors were shut. In addition, the dome lights would not turn off in the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 42,000.

- Muskegon, MI, USA

problem #488

Jul 172015

Edge 6-cyl

  • 40,000 miles


The contact owns a 2013 Ford Edge. While driving approximately 40 mph, the door ajar warning indicator and interior lighting illuminated without warning. The vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be cleaned. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the issue. The approximate failure mileage was 40,000. Updated 01/11/2017

- Midlothian, VA, USA

problem #487

Aug 102016


  • 30,800 miles
Driver door ajar warning comes on continually. It is not ajar. An irritating alarm is sounded repeatedly. Re-closing the door does not correct the problem. The alarm continues to sound whether in motion or stopped.

- Lakeport, CA, USA

problem #486

Apr 012016


  • 37,000 miles
The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning indicator illuminated. The doors were unable to be locked. The dealer diagnosed that the door locks and sensors failed. The door sensors and locks needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.

- Norton, MA, USA

problem #485

Feb 052015


  • miles
Bad function door sensor, dashboard shows open driver door, even when it is closed. It happens all time

- Miami, FL, USA

problem #484

Oct 022016

Edge 6-cyl

  • 68,000 miles
Door ajar sensor - leading you to believe the door is ajar. The door is closed but the interior lights remain on as though the door is ajar. The interior lights may or may not turn off while driving this is dangerous at night. Door lock button won't activate door locks sensing a door is ajar again very dangerous.this sensor comes on at will driving not driving no rhyme or reason. Prolonged lighting may shorten the life of my battery or leave us stranded. Ford refuses to acknowledge this design problem and the burden of repair on their customers a recall is in order.

- Winchester, CA, USA

problem #483

Mar 022015

Edge 6-cyl

  • miles
The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning indicator illuminated and the interior lighting remained illuminated. In addition, the electronic panel failed to function properly on the driver's side and the liftgate failed to remain closed. In addition, the front and rear passenger side doors randomly failed to remain closed. The vehicle was taken to the dealer and the sensors were cleaned. Two months later, the failures recurred. The manufacturer was not notified. The failure mileage was not available. Updated 01/10/17

- Burnet, TX, USA

problem #482

Jun 202016


  • 31,000 miles
My car, Ford Edge 2013 has a problem with the driver door sensor which shows that the door is not closed causing the alarm bell to stay on, the interior lights won't turn off, had to have a jump start. Took to Ford dealer and was charged for repair. Quite expensive for me to pay for what Ford should be paying for. I understand that are quite a large number of owners with the same problem. Also smell exhaust fumes when shutting shutting off the engine as I get out of the car. Coming from engine compartment. Understand this is also a problem for other owners. These factors together should be reason for the NHTSA to get involved and force a recall to review our groups problems. I paid $229 to clean contacts. New parts much more expensive. Help us with this.

- Perry Hall, MD, USA

problem #481

Sep 062016


  • miles
The contact owns a 2013 Ford Edge. The contact stated that the "door ajar" indicator illuminated when the doors were closed. When the contact managed to get the "door ajar" indicator to go off, it came back on while driving. The vehicle was not diagnosed or repaired. The VIN and failure mileage were unknown.

- Dallas, TX, USA

problem #480

Apr 042016

Edge 6-cyl

  • miles
I have owned this vehicle for less than a year and 2 months after purchasing it the door ajar light came on. It comes on everytime I start the car. A message appears saying to put the car in park and shut the door, I have done this numerous times to no avail. I have tired driving forward and opening the door then shutting it while still driving forward slowly (sometimes this will work temporarily) and I have also tired doing the same in reverse. I have called Ford and been told to take it to a Ford dealership for a diagnostic test. The test is going to cost $120 plus tax then the parts and labor so I'm looking at a cost of $500 or more! Ford knows this vehicle has this issue, so why don't they do a recall. I live in a rural area where we have bear and mountain lions and I stand outside for 10 minutes or more waiting for the interior lights to go off, when they still don't, I around the car and open and close all the doors again and wait some more. (as a women I truly am nervous while I'm out there) not to mention having to drive at night hoping I won't get a ticket because the interior lights stay on. No wonder why consumers get mad and don't want to buy american made products anymore. Come on Ford make the recall happen already!!!!!

- Alcalde, NM, USA

problem #479

Oct 052016

Edge 6-cyl

  • 40,000 miles
Suddenly the vehicle no longer registered one of the doors as being closed. It always had the door ajar warning on the screen and the dome lights stayed on and doors wouldn't lock while driving as if a door was open. This made it difficult to drive at night because all the lights would be on in the car. Also, my 4 year old was able to reach and open the door while the car was in motion so I had to take the car into the dealership to have it fixed immediately before one of my children was hurt. The car only has approximately 40,000 miles on it and is well cared for but out of warranty so the repair cost us 474$ and I was out of a vehicle for two days.

- Simi Valley, CA, USA

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