This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers door keeps telling me door is ajar. I have to close the door and open it several times to clear the message. If you don't clear the message, it could kill your battery. I have seen many complaints from Ford owners on this exact issue.
The driver side door says it's ajar when it's closed. And you cannot lock the vehicle and the light stay on longer. It's only on the driver side front door. The light comes on when the vehicle is moving
'driver door ajar' notification is present while in motion in spite of door being closed/latched. Doors won't lock while in the car (whether in motion or stationary) & alarm cannot be set because of this. Several times, the notification wasn't present only to pop up while driving & doors unlocked & wouldn't lock again. Sometimes notification goes away but it's been increasing in frequency the last month & a half. "driver door ajar" notification is present more often than not. Safety is an issue & frustration is high. Slamming the door doesn't work. Shutting the door lightly doesn't work. Shutting the door normally doesn't work. There's no rhyme of reason to it. Regarding "when did this happen", it's been happening for the last month & a half (beginning of Sept until now).
Driver's side rear door is indicated as always open/ajar. The on-dash warning shows up when the vehicle is started. When vehicle is driven in reverse, the interior lights stay on. When the vehicle is driven forward, the lights fade out but the doors to not lock automatically. This is a safety concern. When the vehicle is sitting in my garage, the convenience lights will randomly turn on. This started happening close to two years ago and was intermittent. Now it is very consistent. I used 10/15/2017 for this report since I don't remember when this first happened.
Battery drain from something. Car battery will go dead for no reason. I've had to have car jump started 5 times in 3 weeks. No getting battery saver mode is off. Battery will test good with proper voltage. Then it will test at 9 volts. Jump it and it will be fine and charge. Then it will go dead again. Something is draining the battery and Ford has no clue but to say let's put a new battery in. And then the new battery will go dead.
- Bradford, OH, USA
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Vehicle was in motion when all systems, including power steering stopped during a left turn. Upon inspection, battery was dead. Prior to this, the "door ajar" warning indicator was light, despite the door being latched. Certified Ford service center said that the door was indeed latched, so there was no safety issue there. However, didn't inform that it would drain battery. Occasionally, the vehicle parking headlights would come on, along with dome light when not in operation.
Drivers door latch. Door is closed and door ajar alarm stays on causing battery drain if you don't get it to go off. Battery has went dead 5 times because interior lights won't go if door ajar alarm is on. This also causes door locks not to work. Fords fix is to service the latch with cleaning that lasts only a couple months at $250. To replace latch can be in excess of $500 for a $50 part. A battery can only take going dead so many times. Battery's can cost well over $100 dollars to replace.
Drivers door ajar warning light on with all doors closed, overhead lights illuminated and audible warning as result of defective switch or associated electronic devices or other mechanical component installation,
Driver side door ajar detection is faulting. When the door is closed often times the door is detected as open, the alarm keeps going. Result: I can't lock the doors and the constant alarms are very distracting and annoying.
Purchased car Jan 2017, started having troubles 5 months later + sunroof won't open, then when does, won't close. Go to put in park, tells you car isn't in park when it is and seat won't move! airbag light comes on at random and stays on. Of course it goes off when you take it to the dealership! low air tire pressure light comes on and stays on no matter the temperature outside. No problem with tires... trying to talk to anyone on the cars phone feature hasn't worked since week 2... keeps dropping calls even when sitting in the same place which is extremely frustrating when talking to my truck driver husband! happens whether driving or stationary! really starting to feel like we got stuck with a lemon here and no money for another car!
Rear lift gate sensor broke at 20K.it would start to close then would open automatically. It had to be force closed.it took 2 weeks for the part but by then the lift gate motor was worn out too.I had to wait 2 more weeks for that part to completely repair the electric lift gate.at 36K my collision warning sensor often wouldn't work while driving.it stops the warning from alarming when the car in collision dange and it stops the car cruise control to automatically adjust the cars speed to keep a safe distance. The dealer said the bumper was damaged and the sensor was pointing down but don't know how that can be with no visible bumper damage.at 38K my drivers side door sensor almost always says the door is ajar as soon as entering and indicator illuminates and chimes and the interior light stays on for a period and the car can't be locked at this time all while driving.sometimes there is chiming with no indicator lights to what the problem is while driving.often the shift to park lights and chimes with the door ajar warning while driving and when the car is in park and after it is turned off. Now there are is a constant warnings chiming and flashing before 39K. The car canted be locked when the door falsely indicates its ajar.
Driver door sensor will randomly say that the driver door is ajar. It also automatically turns the dome lights on as part of the alert which is in turn burning up my battery. I am unable to lock the vehicle when the sensor is malfunctioning which causes safety issue by leaving my vehicle unlocked. This is a major issue.
Door ajar light stays on running interior lights causing battery usage even when door is closed. Trying to open and close door while driving to eliminate door ajar could cause accident. Ford needs to recall on this issue and fix.
I have a 2013 Ford Edge and the drivers side door ajar indicator remains illuminated even after the door is shut. It was intermittent at first, but now the system always thinks the door is ajar. When I lock it with my keyfob, it locks but the lights stay on and it honks twice, indicating that it thinks a door is open. This will cause the cars interior and exterior lights to remain on for an extended period of time, draining the battery. This is ridiculous. Not to mention the dome lights staying on while driving at night is a safety concern because it impedes my ability to drive safely because I can't see outside as well with lights on inside.
I have a 2013 Ford Edge which began experiencing intermittent issues with the driver door ajar switch at approximately 50K miles. The switch was repaired by a Ford dealer at approximately 61K miles and within 6 months began to reoccur. Now a year later at 79K miles it comes and goes most everyday it is driven. Some days it is when you first get in the vehicle, other days it may suddenly unlock the doors at highway speeds and sound the alarm telling you to place the vehicle in park and close the door. This is a clear safety hazard that Ford should be made to correct. Blinding lights at night, doors that will not lock or unlock while driving down the road poses a safety risk for children operating doors as well as the adult occupants. Not to mention the security risk when driving through a questionable area and the doors will not lock. The constant distraction for the driver and occupants anytime you take your foot off the brake from the audible alert telling you to place the car in park and close the door. This is a serious issue that appears will not be corrected until enough people die. It has been a known issue for years and still no recall. All at the risk of the victims that bought these cars from Ford. Why should the owners of the vehicles be forced to pay Ford to repair these defective components every 6-12 months. Why should the public be exposed to the risk of crashes from the distraction and people having to repeatedly slam their doors while driving down the road to try and satisfy the defective switches? the NHTSA needs to force Ford to develop a permanent fix for this issue before kids fall out of a moving vehicle.
A warning panel declaring that the driver's side door is ajar comes up when the door is not ajar whether we are driving or stationary. Also, another panel directs me to put the vehicle in park when accelerating from a stop. When the door is ajar the interior lights come on which is dangerous at night because it diminishes visibility. It is a safety defect.
Hundreds and hundreds of people with this specific model and year are reporting the same issue of the door ajar sensor going out. Some people say it is happening repeatedly even after repair. Ford hasn't recalled it though, and it is costing as much as $750 for consumers. Mine has been out since just after buying the car. The fact that the repairs are not even working permanently is a bigger issue too. This is clearly a manufacturer problem and needs to be resolved by Ford. This is a constant issue regardless of motion. Stationary vehicles and moving vehicles alike are showing this issue.
Door won't stay locked when car is in motion. I have small children and the doors won't lock when I'm driving. Door alarm keeps going off, showing that door isn't latched properly.
A D V E R T I S E M E N T S
- Winchester, VA, USA