This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our 2013 Ford Edge has had this problem three times in a month, twice on flat roads, once on an incline/bridge. You are driving along the car is moving, then all of a sudden you lose all power and the engine shuts off. You can't put the car in neutral and restart, you have to pull over, put the car in park, then the car will start again. This is extremely dangerous, as the car is difficult to control with no power anything...especially when it happens on a major highway while going 65 mph, with a narrow shoulder on a bridge, with children in the car (like it did today). There are no diagnostic codes so there isn't much to go on, you just have to start guessing at the solution. It is obvious this is a huge problem, this board is filled with this problem. Yet Ford or the nthsa isn't doing anything about it" does someone have to die before action is taken"
On 6 occasions now my 2013 Ford Edge while driving has thrown up a check engine sign and the car will just pretty much die while in heavy traffic to the point that I am barely moving. Then second time it happened I took it to Ford they said it was the battery so I bought a new battery and still since then it continues to do it all of these way before my warranty was up but Ford could never find anything wrong with it on the other occurrences. On 8/18/2018 the car threw up a wrench sign again while driving and the car pretty much shut down I barely made it off the side of the road before being hit by another car. All occurrences have been on the interstate had it not been for luck I don't know how I kept from being hit due to the car pretty much would only roll because pressing on the gas did not good. Once to safety and pulled over to restart the car it would start and be okay then several weeks sometimes months it would do it again. Last occurrence was 8.18/2019
2013 Ford Edge went into limp home mode. The accelerator pedal did not work. The car idled roughly and had normal A/C, brakes and steering. The car was going 55 mph on a crowded roadway.
Why driving 40 mph the car engine light flashed on oil pressure low. The engine shut off and the steering locked up making it in possible to get the car off the road. This is extremely dangerous. I had just driven on 4 hwys to get home 50 minutes. What if this happens why someone is on the highway.
- Yukon, OK, USA
Search CarComplaints.com for these popular complaint phrases...
While driving down the road the vehicle will exhibit a full loss of power. After pulling to the side of the road and turning the vehicle off and trying to restart it will experience a long and hard start. The vehicle will do this weather you are driving 5mph or 70 mph. This is very dangerous and has almost caused me to be in several accidents with my 3 children in the car.
The contact owns a 2013 Ford Edge. While the vehicle was stationary, the throttle body malfunctioned. The contact depressed the accelerator pedal slightly and the vehicle rapidly lunged forward independently. Due to the failure, the contact struck the dashboard and was injured. Medical attention was not received. Hub city Ford in lafayette, Louisiana was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 40,000.
Unexpected loss of power and wrench and parking shift messages shown on my SUV display. On 03312018 my Ford Edge sport AWD 2013 surprised me when an unexpected loss of power happen during an slow motion in a secondary road. Unable to manage my vehicle I stop at the nearest gas station using the slope backwards in neutro shift until reach the gas station behind me. Then when stop I began to read vehicle book and shut down the vehicle as recommended. After 30 mins I restart the vehicle and the loss power disappear reason why I decide to return back to my home. When I enter to the consumer report page from my pc at home to request info for any recall for this vehicle I find out that a recall number exist for this type of SUV. The recall number is 14S10 since august2014 but I never has been advised. Few month ago I went to the dealer for a review of a problem but they did nothing and said that the vehicle was in perfect condition avoiding their responsibility to tell me about any recall for this problem. I still experimenting the same situation since 03312018, risking my life and the life of other people in the road as my SUV continues without losing power but taken the pertinent precaution. I still very worry as the consumer report stated that in addition this failure may cause the vehicle to roll away if the parking brake is not applied despite the transmission being placed in park.
I was driving my 2013 Ford Edge in town 30 mph on a four lane road when the engine just died. I am lucky I was not on a busy highway could have end badly. Ford knows of this problem but will not have a recall.
The contact owns a 2013 Ford Edge. While depressing the brake pedal, an airy hissing noise was present and the brake pedal extended to the floorboard. On one occasion, the engine stalled and a message displayed, indicating that not enough air had entered the engine. The failure was not diagnosed or repaired. An unknown dealer was notified and did not assist. The manufacturer was not notified. The failure mileage was 59,600. The consumer stated the vehicle was repaired.
The vehicle check engine light pressure is coming on and just received a full or change. The fuel inlet light is coming on and on a full tank. The recalls don't show on my vechile and I'm concerned as I have 4 children. That safety of my purchase vehicle is not safe from me or my family.
When I accelerate to highway speed I get an exhaust smell inside the passenger compartment. I have been to my dealer 4 times and the problem continues. I believe that this is a health issue. I am uploading my service records for your perusal. This began in May 2016 and continues to the present (12/2017).
The contact owns a 2013 Ford Edge. While driving various speeds, the vehicle decelerated independently and the rpms decreased. The contact mentioned that the vehicle needed to be restarted every time for the vehicle to function correctly. The failure recurred multiple times. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.
In the last 3 months my Ford Edge has shut down 6 times and goes to lump mode. After puling to the side of the road and restarting vehicle everything is fine this happens without warning and at interstate speeds so far I have avoided having an accident but its only a matter of time.I have contacted Ford customer service with no help I have taken it to Ford for service and they say there is not any codes in system and without them there isn't anything they can do. After doing research there are multiple reports with the same problem Ford needs to addressed this before someone gets seriously hurt
On several occasions vehicle fails to start. When attempting to start engine it will turn over but not fire. Turning switch off then attempting to start engine again usually results in the engine starting. When this happens it does not matter if the engine is hot or cold, brand of gas used or length of time or miles driven. This has occurred several times over the last 6 months. Vehicle has been taken to dealership service department twice. They have been unable to duplicate the problem.
The contact owns a 2013 Ford Edge. The contact stated that the wrench warning indicator flashed and the vehicle had a sudden loss of power. The vehicle had to be turned off and restarted to reset the code. The check engine warning indicator also illuminated. The vehicle was taken to an independent mechanic who diagnosed that the throttle body needed to be replaced. The vehicle was not taken to a dealer. The manufacturer issued a technical service bulletin, but there was no recall to provide a solution. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Travelling at 70 mph on freeway, yellow wrench shows and vehicle slows down to 2-5 mph very quickly. Unable to accelerate or steer. This is a very dangerous situation Ford needs to rectify. Taken to dealership and no error codes or recurring problem at dealership. This is also a problem as how do you have a massive deceleration and warning lights without an error code registering.
I was driving on the highway with cruise set a 70 mph. I felt the car jerk and looked down to see the orange wrench in the control panel. The vehicle immediately lost power and acceleration. I was able to move to the shoulder/coasting to get off a very large bridge. During this process I attempted to put the vehicle in neutral and try to restart it and it would not. Once I got the vehicle to the shoulder, I placed it in park and turned it completely off. After a minute or two I attempted to restart the vehicle. It started fine and ran fine the rest of the way to my exit...which was about 37 miles. (I did not use the cruise again) I immediately took it to O'reillys for them to check the code and there was not anything active or inactive. The also checked my battery, alternator and starter and found those to be in perfect condition. I've only owned the car 30 days so I will be contacting the dealership.
A D V E R T I S E M E N T S
- Ponte Vedra Beach, FL, USA