This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The door ajar light is coming on even when the door is closed. This is preventing the dome lights from turning off in order to drive and also draining the battery. Is is a safety issue at night and when I park my car and the battery dies.
Door ajar continues to stay on despite doors being closed. Unable to lock doors (all doors) while driving. Interior lights stay on. Interior lights come on while driving making it difficult to see at night. Unable to lock doors with keypad. Unable to tell if door is actually closed or not while driving.
I have had a re-occurring door ajar issue with my Ford Edge ever since I purchased it. Over time, the door ajar lights come on and off even as all the door are closed. Have had the issue lookes at by Ford dealership, but they charge a substantial amount to repair it. Within the past week, the door ajar issue is now causing the interior lights to remain on. I did not use my car over the weekend, and noticed 3 days later that my interior lights had been on for a while. The lights were extremely hot, that one of them was smoking. The lights now will not turn off because of he door ajar issue. When I open and close the door over and over again, the door ajar issue goes away and then the lights go off. This is a safety issue due one of the lights smoking. In addition, touching the lights after being on for days, could have cause burns on the skin.
Driver door ajar alert comes on and stays on will not reset, at the same time interior lighting remains on for an extended time after turning car off and exiting. Drains the battery. The door lacks are also effected unable to lock while car is on, the auto lock not functioning placing driver and passengers in jeopardy. The interior lights also effected when driving especially at dark due to an extended delay in going off after starting prohibits being able to see outside and drive safely. Have reviewed many reports from other Ford owners on this subject on you tube many of whiz have had very costly repairs done repeatedly on the same problem, some purchasing parts to repair only to find the parts were faulty as well.
- Coppell, TX, USA
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Control panel states doors ajar and lights won't turn off or doors won't lock. Dome light stays on and creates dangerous conditions at night when trying to back out or while driving. Lights will also come back on when stopped at stop light and won't go back off until a certain rate of speed has been met due to the system thinking the door is ajar when it's not. Doors will also not lock when car is off and dome light stays on draining battery till the battery is dead sitting in parked position. It is also climate sensitive and is worse on cold or humid days. Both the driver and the drivers passenger door is affected and creates extremely dangers driving conditions. This has been going on for at least 6 months and continues to get worse.
The front, driver side door latch is dysfunctional. The sensor does not correctly read when the door is open and closed. It will not read when the door is closed, so the interior lights stay on. Plus, the door agar switch dings. It is very difficult driving during the nighttime when the interior lights will not go off because of this dysfunctional sensor. Plus, the doors will not lock because the sensor reads incorrectly. I recently attempted to lock my doors because I was at a stop-light in a rough party of town, but they would not lock because the sensor reads my driver's door as "open." I will not purchase another Ford because of this issue.
Door ajar light on the driver side. My light came on 2 months ago and I have read 139 complaints on this problem. Customers paying 400 for it to be fixed and then the problem still exist. This is a big safety issue and Ford seems not to care.
Door ajar sensor not functioning properly. The driver's door incorrectly states that the door is ajar at all times. This causes the interior lights to stay on initially when driving, or exiting car. Car beeps and flashes a warning which is distracting/dangerous. Car will not lock while driving. This is related to the ongoing investigation, I just wanted to add that my vehicle started experiencing this about a month ago. The problem was intermittent at first, but is now continuous.
I have been having a problem with the driver's door of my '13 Ford Edge limited indicating that it is ajar (warning and interior lights on) when it is not. In order for it to quit, I have to either very firmly close the door (slam it) or open and close it a few times until it senses that it is in fact fully closed. It is also draining my battery because when I exit the vehicle sometimes the interior lights stay on. There have been a few occasions that I had to jump start my car. The door ajar light stays on when the vehicle is parked and in motion.
The driver door ajar switch/alarm remains on when the drivers door is firmly closed when stationary and when in motion. This causes the dome light to remain on which makes it hard to see, dangerous, to drive at night. The doors will not lock when driving which can be unsafe. This condition is constant on any type of street or any parking situation. My Edge had around 31,000 miles when this problem started.
Door ajar light stays on when door is properly closed. Causes interior lights to stay on making it dangerous to drive at night and not letting the doors lock.
Car is stationary. Door ajar sensor is showing the interior light remains on which make it dangerous to back up at night. This also causes the battery to die. Door ajar chime constantly going off every three to five minutes.
Driver door ajar light has started coming on regularly even though all doors are shut. Sometimes it happens while driving and I get a "shift to park" warning. I then have to pull over and slam the door shut several times to clear it. It's becoming a hassle and lights stay on so it drains the battery. This is a defect and Ford should issue a recall and fix this issue. It's a safety hazard as far as I'm concerned.
The driver door ajar light is consistently on when parked it causes the interior light to remain on and drain the battery. When driving it will constantly beeps telling to you put the vehicle in park and won't let you lock the doors. At first it was a rare occasion that the door ajar light would come on but now it's almost everytime I get in the vehicle.
Door ajar warning light causes door to not lock and pop open while in motion. Interior and puddle lights stay on while driving causing hazard by not being able to see. Battery goes dead.
When driver side door is shut, the inside lights stay on and the door ajar warning light stays on. Door does not lock and door chime continues making it unknown if door is truly shut and secured when driving down the road. While driving the door ajar light has come on, cabin light turns on causing dangerous situation at night.
Driver door ajar light remains on when all doors are closed and locked. Dome and exterior side mirror lights stay lite due to this. Car is in park and if you shift into drive when the door ajar light is on then the car tells you to shift into park and the interior light stay on. This started the week on Dec 19, 2016 and has been happening continuously through out the week and weekend. Car has been taken to Ford today 12/28/2016 and of course they're arguing its not a service bulletin which means I will probably end up paying the deductible on my extended warranty to get it fixed when this is clearly a Ford issue.
A D V E R T I S E M E N T S
- Oakland, CA, USA