CarComplaints.com Notes: There was plenty of hope that Ford would fix their “door ajar†warning light issue for the 2014 model year. This widespread problem has caused the previous 3 model years to stay on top of defect trend lists.
So far, the 2014 Edge doesn't share the poor reputation of prior model years.
10.0
really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,329 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side front door ajar sensor failure. Sensor reads door ajar when door is closed that which keeps interior lighting on, dash alarm/warning stays on and drains the battery and could potentially leave you stranded. Found many people with this same issue on the same door, other door or multiple doors on the internet and many youtube videos showing this failure with most Ford SUV style vehicles in this model and year range. Called several mechanics and was quoted $400 + dollars to replace sensor with same version sensor that which will soon fail again according to mechanics and others that have replaced the sensor from internet and youtube source.
Throttle body!!! I was driving down a very busy back road with a number of sharp turns throughout when a yellow wrench appeared on my dashboard and the car went into a full and immediate "limp mode." My car initiated limp mode on a very sharp turn with an inclining hill and I had nowhere to pull off to address the problem. I was finally able to restart my car and drove approximately 10 miles to work and my car would again go into "limp mode" 4 additional times throughout the duration of this trip. I'm lucky I wasn't killed. Please recall before someone gets seriously hurt or killed!
Door ajar light stays on even when door closed causing bell to chime car is not in park. Took to dealership - they changed the latch. I rolled my window down on the way home and window would not roll back up. They said the cable just happened to break. Had to pay for that as well.
2 issues: 1. door latch sending signal that the car door is not closed. Takes multiple times of closing the door for the door ajar message to go away. Many Ford Edge owners modifying their vehicles in unsafe to get around this problem. Ford wants $600+ to fix. 2. the vista moon roof. The roof does not open and close properly. Many Ford Edge owners with this issue. Ford wants $3000 to fix this. People who have had it fixed had the problem return after a year. Please help
Vehicle was being driven and without any warning went into a 'limp home mode', which is a total loss of acceleration, that is only enough power to give the driver speed between 35-40 mph. If on a freeway in the fast lane this would place a driver in a unsafe situation. Ford Motor Co. States there is no recall, but back in 2015 there was a customer satisfaction program where they corrected this problem at no charge to the customer.
When I put the vehicle in park it displays the "transmission not in park" light. When this displays you cannot lock doors properly. The only way to adjust this is to either tap the gear shift button for standard drive or restart and kill the car. Sometimes it works and sometimes it doesn't.
Panoramic moonroof just shattered sitting still. Nothing hit it and car was not moving. Was on a residential street and owner was standing right by the vehicle.
Edge's "door ajar" warning light remains on, even when the doors are closed and latched. While it's certainly annoying to be confronted with a stubborn warning on an instrument cluster, NHTSA also points out that, as long as the light is illuminated, there's no way for drivers to know for sure that the vehicle's doors are properly closed. As a result, owners may spend a great deal of time checking and re-checking to ensure that the Edge's doors are really, truly latched. Over time, owners may become so accustomed to seeing the warning light crying wolf that they begin to ignore it--which could, of course, cause problems if a door truly isn't closed.https://www.thecarconnection.com/news/1106519_2011-2013-Ford-Edge-investigated-for-persistent-door-ajar-warning
The A/C system does not respond to temperature control. It stays ice cold. The suspension squawks and clanks when brakes are applied and the steering wheel turns.
Exhaust odors enter vehicle cabin after heavier acceleration. It is more prevalent when air conditioning it turned on. This odor can vary in intensity from mild to so overwhelming that you cough, gag, eyes water and sinuses will drain. It irritates my throat. I drive this vehicle a lot each day and while at first I thought the smell was entering the vehicle from other vehicles exhaust in front of me, I have finally realized it is coming from the vehicle I am driving. Smell intensity seems related to how hard the acceleration was. For example, when entering a highway on an acceleration ramp during heavy traffic, the situation could require heavy acceleration to get up to speed. The car gets a very heavy odor of exhaust inside the cabin in this situation with air conditioning on. When this intensity happens you must roll down the windows to clear the smell from the interior. The smell is less intense during easier accelerations. I notice myself feeling drowsy sometimes during the summer months, with air conditioning on, after I have been driving the car for maybe an hour or so. Rolling the windows down seems to make the sensation go away as does getting out of the vehicle. I am concerned carbon monoxide is present with the odor that enters the vehicle interior. I do not notice the smell much during the cooler months when air conditioning is not used. The intensity of the odor, under heavier acceleration, is virtually breathtaking. It is very difficult to breath inside the interior during this kind of intensity. We purchased this used vehicle used in early 2016 with 10,000 miles on it and drive it daily. It has over 30,000 miles now. I have read and researched many comments and complaints about this vehicle and Ford Explorer with the same described issue. I have not been able to research a fix.
On July 31, 2017 in my 2014 Ford Edge I slowed down to turn right into a parking space at an elementary school, and all of a sudden the car took flight over the curb and sped into the woods. Scared and shaken I was trapped in the car with trees blocking the front doors. I was able to get out of the car by climbing into the backseat where I was able to open the door. The car was not drivable and had to be towed. This acceleration is very scary and I will not feel comfortable driving this car again! what if children would have been in the way?
The driver door ajar light will not turn off when door is closed. This also causes the dome lights to stay on and trigger the alarm system occasionally. This is the second time it is happening, the first being 1.5 years ago where Ford did clean the sensors and fixed the problem until now. Last month the problem started reocurring.
When putting vehicle in park it won't go in most of the time we have to restart vehicle and take it from park to another gear sometimes 5-6 times before park will engage and sometimes we can just press and release button on shifter to get it to engage park. We have even had a problem with trying to use remote start after it's in park and it won't start due to it saying that transmissions not in park but it was when we exited the vehicle.
I parked my car on my driveway and took the key out of the ignition. I step out of the car and was playing with my daughter by the side of the car. My car started rolling down the driveway. I opened the door and saw the car came out of gear. I reached in and shifted back to park. Car continued to roll down driveway. I tried stopping it by trying to jump in but car continue to roll almost pinning me. I jumped out and car hit my neighbors car. The whole time this was happening I had the key in my hand. Reported it Ford and bought it to the dealer to be inspected. They couldn't find a problem. Ford mc nor the Ford dealer want to take responsibility. Nor can they find a problem with my car.
My car has been at Ford service for the past 7 days waiting for parts. This is the second time it's been in for service in the past month. I initially reported exhaust smell in the cabin coming from the air vents. There was a problem with the shifter which they replaced but they told me they couldn't detect the smell or a cause for any smell. I took the car back last week when the exhaust/rotten egg odor continued and the car was making a low drone noise and faltering on acceleration. I was just told this Monday (two days ago) that the exhaust smell is part of the problem being reported on the news. I was not aware of what was on the news at all. My car is a 2014 Edge.
A D V E R T I S E M E N T S
- Barboursville, VA, USA