Print this page Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.

Another concern is the 2012 Escape rolled onto its roof during an NHTSA side impact test so it only received a marginal side impact rating ... not good.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,120 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Escape windows / windshield problems

windows / windshield problem

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2012 Ford Escape Owner Comments

problem #4

Dec 292014

Escape 4-cyl

  • 52,200 miles


Going to work early (6:35am) Monday morning, driving around 35-40mph, when all of a suddenly I hear a big boom and the sound of something being splatter and hitting the back of my head. The next thing I know I feel a big gust of cold air in the car and when I look through my rear view mirror, I see that my rear lift gate window had just exploded. All this happen when I was driving. The back seat and the back of the SUV were covered with hundreds of pieces of glass. The two hydraulic bars that control the opening of the door along with the rear window wiper assembly were just hanging there. Needless to say it scared me to death. It was just a blessing that it wasn't raining nor snowing. I took it to my dealership and was told that Ford is not responsible for the replacement and that I was responsible for all of the repairs/replacement necessary. Why me" is it not a flaw in the design somehow" after researching I see that it has happen to other people as well. Something needs to be done. Customers should be held responsible for these rear windows exploding, just because Ford decided to put the hydraulic bars on the window. Again something needs to be done.

- Union Dale, PA, USA

problem #3

Aug 152012


  • miles
There are three issues with the car that make it dangerous to drive. When it's sunny, the plastic covering the instrument panel (on the bottom left and right) reflects sunlight back into the drivers eyes. The molding surrounding the gear shifter is metallic looking and also reflects light back into the drivers eyes. The top of the windshield is not tinted and makes the reflection worse. Also the visor can't be used because it hits the rear view mirror when moved.

- Columbia , SC, USA

problem #2

Jun 082012

Escape 6-cyl

  • 200 miles
There is a very bad reflection of the driver's side dash vent present in the side mirror. The dash vent is trimmed in chrome and as a result it reflects in the mirror blocking the view of traffic along the driver's side.

- Coxs Creek, KY, USA

problem #1

Mar 012012

Escape 6-cyl

  • 80 miles
Vehicle was purchased on 2/29/2012. I parked in the driveway after returning from work the following day (3/1/2012). I was sitting in the vehicle with the ignition off, while talking on the phone. The car sat in the driveway for about 5 minutes while off and stationary. The temperature outside was around 35-40 degrees Fahrenheit. Suddenly, the rear window spontaneously shattered, and glass was distributed both inside and outside the vehicle. The police were called, to investigate the possibility of someone throwing or shooting a projectile at the window. A police report was filed, and no evidence of human involvement was found. There were no projectiles or items in the vicinity that could have caused the window to break. I was in the vehicle when it happened, and the noise was very loud. After shattering, the window supports were in the extended position outside the vehicle. The rear wiper assembly remained in it's original position. All of the glass except small amounts around the hinges and wiper assembly were shattered. I suspect that a defect is to blame, causing the window to spontaneously break in this manner.

- Ann Arbor, MI, USA

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