CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
10 / 6
Injuries / Deaths:
12 / 0
Average Mileage:
67,102 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while shifting the gear shifter into reverse(R), a message to -€œShift to Park-€ was displayed. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact stated while driving approximately 15 MPH uphill, the shifter cable fractured, and the vehicle started to reverse. The contact attempted to depress the brake pedal; however, the vehicle continued to reverse. The contact used the parking brake to stop the vehicle and then attempted to restart the vehicle. The vehicle was unable to restart. There were no warning lights illuminated. The vehicle was towed to a local auto body shop and diagnosed with shifter cable failure. The vehicle was repaired; however, the vehicle was towed to another local mechanic due to the check engine light being illuminated, and also because the vehicle was unable to start. The vehicle was then towed to another local mechanic who replaced a fuse and the battery. The mechanic then informed the contact to tow the vehicle to an authorized Ford dealer for further assistance. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 155,000.
The contact owns a 2013 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle inadvertently shifted into gear. The contact then attempted to shift to drive(D) however, the vehicle was inoperable and made an abnormal noise. There were no warning lights illuminated. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure was related to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was 103,000.
Puting car into reverse on 2way road to turn around car wouldn't go in reverse or forwards car shut off. Had to keep brake on kept shifting back and forth till car turned on had traffic stopped both ways. Seatbelt released not working at all. If car would of gone forwards upon started would of gone over cliff. This happened about 2nd week in July. Currently car has trouble upon driving shifting into gear. Please advise. Dangerous
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The failure nearly caused a collision. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
- Largo, FL, USA
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The contact owns a 2013 Ford Escape. The contact stated while driving approximately 65 MPH, the transmission became inoperable. The transmission malfunction warning light was illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle with transmission and engine failure. The transmission and engine were replaced. The failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Driving down the road and it tryed going into reverse, wouldnt pull, put shifter in park, wouldnt hold indicater light said it was in drive. Sat in traffic 2 hrs. Contacted dealership they are waiting on parts, my job is at severe risk for not having transporttion to and from wotk, dealership no rental, so how am I supposed to get to work walk 15 miles, this is dumb
The contact owns a 2013 Ford Escape. The contact stated that upon parking the vehicle in a drive through, the gear shifter was shifted into park(P) however, the instrument panel displayed that the transmission was in neutral(N). The contact pushed the vehicle to the side. The vehicle was towed to an independent mechanic where the failure was diagnosed as a fractured shifter linkage. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure but declined to provide reimbursement as the repair had not been completed by an authorized Ford dealer. The failure mileage was approximately 150,125.
The contact owns a 2013 Ford Escape. The contact stated that occasionally the vehicle was parked or while shifted into gear, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed with motor mounts failure. The motor mounts were replaced twice; however, the vibrating, gear shifting, and idling failure recurred. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 104,000.
The contact owns a 2013 Ford Escape. The contact stated while attempting to shift into reverse, there was a message displayed that the vehicle was not in parking(P). The contact stated she moved the gear shifter back to park(P), restarted the vehicle, and continued driving to her destination. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) two days later. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 126,000.
The contact owns a 2013 Ford Escape. The contact was informed after an emission test that there were two recalls on his vehicle; NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 22V413000 (Power Train). The vehicle was taken to a dealer however, the contact was never informed that the parts for NHTSA Campaign Number: 22V413000 (Power Train) was not available. Upon return of the vehicle, the contact was unable to shift the vehicle out of park(P) as the instrument panel indicated that the vehicle was in neutral(N). The vehicle was towed back to the dealer where it remained in their possession. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was 164,098. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the gear shifter seized, causing the vehicle to lose motive power. The vehicle was towed to the contact's cousin's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that parts were anticipated to be available in the fourth quarter of 2022. The failure mileage was approximately 91,500. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact stated while driving approximately 10 MPH, the vehicle was jerking. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) for which the VIN was included. The approximate failure mileage was 80,000.
The contact owns a 2013 Ford Escape. The contact stated that she had stopped her vehicle near a stop sign and shifted to park. Another vehicle drove by as the contact's vehicle independently rolled forward at approximately 3 MPH and crashed into the passenger rear door of a moving vehicle. The contact stated that her vehicle had minor scrapes to the driver's side bumper and there were minor scratches to the passenger door of the other vehicle. The contact stated she went to the ER the following day with neck pains. There were no other injuries to the other driver or her passenger. The police were on scene but did not file a report. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact stated that she had received a recall letter for NHTSA Campaign: 22V413000 (Power Train). The failure mileage was unknown.
The contact's husband owns a 2013 Ford Escape. The contact's husband received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle had previously been serviced at the dealer for transmission repair after it was involved in a collision where the vehicle inadvertently rolled backward and crashed into another vehicle. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
vehicle will no longer drive it will shift out of gear but won't actually move and when it did drive it wouldn't shift right I am making payments on a car I can't drive and was told needed a new transmission more than likely but now is being recalled
The contact owns a 2013 Ford Escape. The contact stated that upon shifting the vehicle in park(P), the vehicle began to roll forward. The contact immediately engaged the parking brake. The contact then attempted to shift into drive(D) however, the vehicle failed to respond. The contact's daughter called an independent mechanic who was able to assist over the phone. The contact unscrewed the shifter panel and pulled the lever while the daughter adjusted the cable bushing from underneath the hood. The contact and her daughter performed the fix each time to shift the vehicle into gear. The vehicle was taken to an independent mechanic and the contact was informed that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was then taken to an unknown dealer where they informed her that part for the recall would not be available until July or August of 2022. The contact then took the vehicle to a local dealer where it remained in their possession. The vehicle was not repaired. The failure mileage was 99,600. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact stated that upon start of his vehicle, the rear driver-€™s side door failed to lock securely. The contact also stated that the transmission shifter cable had failed to move out of park as the "transmission in neutral" warning message appeared on the instrument panel. Upon release of the brake pedal, the vehicle began to roll forward while the vehicle was in park(P). Due to the failure, the contact had the vehicle towed to an independent mechanic where he was informed that both failures were under NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 22V413000 (Power Train). The dealer was notified of the failure and the contact was informed that parts for NHTSA Campaign Number: 22V413000 (Power Train) was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
Car wouldn-€™t go into park, very unsafe had to put emergency brake on. Yes I reached out to my ford dealer ship. No there was no warnings. This is a very inconvenience when this is my family car and I can-€™t drive it now because I have to wait to get it fixed because nobody has the simple part! This is beyond ridiculous! Thanks!
A D V E R T I S E M E N T S
- Masury, OH, USA