This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford powertrain system disengaged while driving down a highway with a steep grade. Auto engine braking control was lost with loud gear tearing sounds. Vehicle speed immediately encreased to a dangerous level during curved down-hill setion of the road. Heavy application of brakes kept us from sliding off the highway and down the mountain side. There was no warning that the Ford GEM control module was failing and subsequently instructing the transmission "transfer" case to release/engage in such a manner as to destroy the powertrain and disconnect the vehicle from the powertrain.
Check engine light came on while dirving 25-35 mph. Vehicle had no power/ brakes. Vehicle coasted to a parking lot to avoid an accident. Was not able to steer car.
When consumer was trying to turn off the engine the vehicle suddenly accelerated. Driver couldn't stop vehicle by applying brakes, and he had to move the pawl to neutral and turn switch off. Cruise control failed. The entire keyless entry electronic system failure caused the starter kept turning over and over, but the engine did not start.
Rear door locks won't unlock unless you use unlock button on front door first. Child safety door lock won't disengage on left rear door, someone has to open left rear door from the outside. Keyless control will not unlock either if right rear door lock gets hung up. I have tried several times to get repaired, but have no documentation except once in 1997. I seldom have passengers in the back, but if there was an accident anyone in the rear could not get out. I just want the door locks fixed. There are some similiar complaints with the NHTSA, idi id 702648, 827786, 829733, 537402, 538918, and 530692. Any help will be appreciated.
In early March of 1997 the Ford assembly plant in louisville, ky flooded. This plant produces Ford Explorer, Mercury Mountaineer, and Ford Ranger pickup trucks. Ford estimated that "approximately 2000 vehicles were affected." Ford also stated that "none of the damaged vehicles will be shipped to dealerships." Not true. I bought one of the damaged vehicles at don reid Ford in maitland, Florida. Don reid Ford failed to disclose the material fact that my truck had been flooded and cleaned as a result of the flood. My guess is that Ford sold all or most of the 2000 damaged vehicles. My truck is rusting, on the bumper and the underside of the car. I also have an electrical problem: My windshield wipers come on of their own volition. I assume that the other owners of these damaged vehicles might be having electrical problems, or other unexplained problems related to the flood, which could pose safety problems. The problem is that these owners don't know that their vehicles had been sitting in the floodwaters of Kentucky. My guess is that Ford has secret warranties for these cars.
While driving about 15 mph the Explorer began to travel at a speed of 80 mph because the floor mat got stuck under the pedal. Driver shifted the transmission into neutral to stop the SUV while using the brakes. Problem has not been reported to dealership.
A D V E R T I S E M E N T S
- San Bernardino, CA, USA