This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tire on drivers rear failed, tread separated completely while traveling on I-10 freeway at 75 mph (speed limit), causing Ford Explorer to roll several times. No fatalities occurred, driver only one in vehicle, seat belt probably saved life, multiple contusions and still off work continuing medical treatment and further tests. I do have pictures on disk that were taken of the tire and tread and of the vehicle. The actual tire and tread have been secured.( dot number: Vdhl1py477 tire size: P235/75R15 )
Tread separated - tire is one of the recalled tires; tire went flat gradually which avoided a serious accident. Daughter was travelling with me and both she and I could have been killed or injured. I had tried to get replacement tires but was only put on the waiting list. Calls to Ford after the incident did not get any action. Help!!!!!!!( dot number: Tire size: 235R7515 )
The rubber at the base of the front tires tread is cracking 360 degrees around the tire. The Firestone dealer said they needed to come off the vehicle. Once off, he said the tread was not separating so he could not give me an adjustment for the tires. I still replaced all five tires (the other three tires had less than 16000 miles) with new Bridgestone tires and have the old tires in my garage. I could not see riding on the Firestone tires and see if the tread began to separate.( dot number: Tire size: P25570R16 )
Prior to announced recall this summer, the tires were making noise like 18 wheelers do prior to losing their tread. I took it to my local Firestone dealer and they inspected the tires and said they were ok. However, I have had the tires rotated and rebalanaced and they stilll make the noise. I hope this will help in your investigation.( dot number: W2uu tire size: P225/70/R1 )
PE00-020; original equipment, Firestone wilderness tires P23575R15, dot vnhl. All 4 tires have developed cracks on the tread line. Monroe tires dealer claimed it was the identical defect as the recall.
- Bloomingberg, OH, USA
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PE00-020; had seen cracks on the four set of tires where some were cracking more than others. This time Firestone dealer could not help with the situation Ford, Explorer, 1998 P235/75R15, dot, Canada. Firestone gave 61% discount on the tires, the customer feels the cracked wilderness tire should have been recalled.
PE00020; original equipment on a Ford, Explorer 1998, tire size P235/75R15, dot W2hl. Hairline cracks are visible on all four tires. Tires not included in recall. The Firestone dealer offered to replace the tires on a prorate basis but the customer declined the offer since the customer was to be charged $180.
Not original tires on Ford, Explorer, 1998. Two back tires were showing tread separation. A Goodyear representative inspected the tires and saw tread separation with all 4 Firestone (P235 75 R15) tires, the dot # is vnhl517.
PE00 020; was traveling about 55mph and heard a blowout noise because vehicle started shaking. She was able to gain control and pull over to shoulder. The passenger rear tire. Tire was Firestone wilderness#at, P23575R15, #dot W2hl. Consumer had tire replaced.
PE00 020;consumer was traveling about 70mph on highway and all of sudden heard a banging noise. Then, he swerved and was able to pull over to shoulder. Right rear tire tread had separated. He was able to change tire. Firestone attendant told him that his tire wasn't on recall. Tire was Firestone wilderness#at, P23575R15.
Vehicle was parked. Was checking the tires & noticed right front tires had cracks around the entire tire. There were cracks were all around the other tires near & in the tread & casing met, like the right front. The cracks were very visible. Been in touch with Firestone who will replaced the 4 tires. Do not know about spare. Firestone, Wilderness AT, P235/75R15 with 5,000 miles on them.
Was exiting onto a ramp at 40mph when steering wheel started shaking. Had heard a loud noise previously. Another driver was honking at Explorer. Started to slow down & then stopped. Checked the tires. Vehicle was lopsided on the right in the rear. Right rear tire was destroyed & had no tread on it. Had the spare put on by Ford road service. Brought another Firestone tire as a spare. Firestone, wilderness, P255/70R16 with 30,000 miles on it. Did not have the tire.
PE00 020; consumer was traveling about 55mph on highway, he didn't hear a noise, but left rear tire tread separated. Tire was a Firestone, wilderness#at, P23575R15. Then, two days later right rear tire went flat in front of consumer's home. He took the tire to Firestone. The attendant told him that tire could not be repaired at that time.
PE00 020; was traveling about 40mph on a secondary road/ on a small curb with gravel, vehicle jumped and veered off into another lane.this was caused by tire tread separation. The tire that had tread separation was Firestone at 16". Firestone declined to replace the tires. The customer does not feel safe traveling in the car.
The tires on my Ford Explorer are not on the safety recall list. However, I had them inspected by a tire shop and they recommended that they be immediately replaced. There is a continiuos crack along the tread line of all four tires. Even though these tires were probably not produced in the plant effected by the recall I feel that they are unsafe to drive. The tires do have 43,000 miles on them and were kept at the Ford recommended pressure of 26psi. I am afraid that other consumers will look at the serial numbers on their own tires and not take them in to be checked, because they are not the ones listed in the recall. Also, some people may not be financially able to afford replacement tires. Therefore, I feel the NHTSA should considered investigating wether Wilderness AT tires from other Firestone plants should be recalled. I have saved the old tires in case they are recalled at a later time. If there is anywhere I can send them to be tested please feel free to contact me. Sincerely, dawn M. smith( dot number: W2hl tire size: P23575R505 )
This tire went flat while the vehicle was parked after a 70 mile drive at highway speeds in 90 degree weather. When taken to a local tire repair shop the next day, the diagnosis was the tread had separated. This particular dot code is not included in the recall. However, I thought it important to let you know that tires other than the dot vdhl are experiencing tread separation. I have replaced all four of the Firestone tires with another brand at my own expense. This is too important to risk my family's safety!( dot number: Vnhl tire size: P235/75R15 )
Tire on drivers rear failed, tread separated completely while traveling on I-10 freeway at 75 mph (speed limit), causing Ford Explorer to roll several times. No fatalities occurred, driver only one in vehicle, seat belt probably saved life, multiple contusions and still off work continuing medical treatment and further tests. I do have pictures on disk that were taken of the tire and tread and of the vehicle. The actual tire and tread have been secured.( dot number: Vdhl1py477 tire size: P235/75R15 )
Tread separated - tire is one of the recalled tires; tire went flat gradually which avoided a serious accident. Daughter was travelling with me and both she and I could have been killed or injured. I had tried to get replacement tires but was only put on the waiting list. Calls to Ford after the incident did not get any action. Help!!!!!!!( dot number: Tire size: 235R7515 )
PE00020, orignial tire on 1998, Explorer, P235/75R15, dot made in Canada, .on all four tires there was a crack on the end of the tread which seemed that tread was separating. Firestone was not willing to help because it was not part of the recall.
A D V E R T I S E M E N T S
- Apache Junction, AZ, USA