This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer noticed hairline cracks along the sidewall about 1 inch from the tread of two tires and one tire has cracks around the circumference of the tire, the tires were not included in recall and consumer request reimbursement of replaced tires (Firestone Wilderness AT tires P235/75R15). Nlm
Firestone Wilderness AT tires experienced uneven and excessive wear at such a low mileage on the outside of the tread and there is an unbalanced pulling at higher speeds (over 35 mph).
Consumer had recalled (00T005) Firestone Wilderness AT tires replaced with dunlop, however after the replacement tires were on the vehicle it vibrated and shook badly, after the tires have been balanced 4 times, the vibration and shaking still exists, this problem could be a suspension or tire problem.
PE00 020; consumer was traveling 45mph on highway and heard a thumping noise. She was able to pull over to shoulders, and noticed that driver's side rear tire tread had separated. Firestone, wilderness a#at, P255.70R16.
Pee00 020; consumer was putting air inside of tire and noticed that all four tires in inner side of tire tread were beginning to separate. Firestone, wilderness #at P25570R16. There were no injuries.
The right front and both rear Firestone Wilderness AT tires(P235 75 R15) are experiencing tread separation, consumer is requesting that Firestone pay for the replacement tires.
Consumer received recall 00T005, the tires were replaced and the consumer was charged for labor, the consumer is requesting reimbursement for this charge.
The recall (00T-005) applied to the consumers tires, however consumer could not obtain recall replacement tires for several months, the consumer replaced tires from other source and requests reimbursement (attorney for consumer).
The Firestone Wilderness AT tires began deteriorating and one was showing signs of tread separation of the tread belt, consumer replaced all four tires and request reimbursement. Nlm
The original Firestone ATX (P235/75R50) tires on the vehicle were replaced due to tread separation prior to recall (00T-005) notification, consumer requesting reimbursement.
Consumer replaced all four Firestone tires on the vehicle due to tread separation, at the time of replacement the tires were not included in the recall and the dealership replaced them, however consumer is requesting reimbursement and feels they may be included in the subsequent recall (00T-005).
Consumer received recall (oot-005) and went to have inspection completed, dealer noticed signs of cracking and said that the tires were included in the recall, however replacement tires were not available, consumer had tires replaced at a Goodyear dealership and wants full reimbursement for expense.
Upon inspection the dealer noted that the Firestone tires had numerous cracks and one of the tires was pulling apart, tires are not included in recall 00T-005, consumer request reimbursement (P255/70R16 109S M/S). Nlm
A D V E R T I S E M E N T S
- Seattle, WA, USA