hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Ford Explorer suspension problems

suspension problem

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1999 Ford Explorer Owner Comments

problem #2

Aug 102003

Explorer 4WD 6-cyl

  • Automatic transmission
  • 60,000 miles


I own a 1999 Explorer with 60000 miles on it. I have been told that the front upper ball joints were bad, and had to be replaced with the control arm since it was one unit. Why were sealed ball joints that were part of the control arm being used, unless it was to raise the frequency and cost of repairs at the expense of public safety. A ball joint failure at any speed could potentially have grave consequences. Consumer had vehicles routinely go well over 100,000 miles with non sealed ball joints, and had no problems. This warrants further investigation, especially since consumer became aware that his problem is by no means an isolated case. Had been told that the local dealer was doing a lot of those, and that they were aware there was a problem with them.

- Centerville, MA, USA

problem #1

Jan 132003

Explorer 8-cyl

  • Automatic transmission
  • 53,200 miles
I was told by alderman Ford that the ball joints on my Ford Explorer were in a failure condition at 53000 miles--"unsafe to drive". this car has had normal driving use. I was told that Ford's choice of "sealed ball joints" was the reason for the failure-prone ball joints, and that this is "normal". are all explorere users in this endangered position" if so, is a recall necessary? is there a way you can check how many owners have had to replace these bad joints" my 91 Explorer went 135000 miles without ball joint problems. Ball joint failure at speed is dangerous. Thank you for your help.

- Indianapolis, IN, USA

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