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CarComplaints.com Notes: The 2002 Ford Explorer is hands-down our worst vehicle on record. "Avoid like the plague" is putting it lightly.
The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.
Another common problem for the 2002-2003 Explorer is wheel bearing failure at around 90k miles, with a typical repair bill of $500 to $1000 depending on how many wheel bearings failed.
Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.
9.0
really awful- Typical Repair Cost:
- $1,500
- Average Mileage:
- 87,500 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- conversion kit (1 reports)
- not sure (1 reports)
clutch problem
Helpful websites
- No one has added a helpful site for this 2002 Explorer problem yet. Be the first!
A D V E R T I S E M E N T S
Purchased a 2002 Ford Explorer with manual transmission a year ago. Vehicle is in excellent condition and came with all service records. Clutch failed and was taken to a transmission shop. Found that the clutch assembly parts are OBSOLETE already. Apparently there were very few of these particular clutch assemblies produced. Not a single obsolete parts dealer had the parts!
Spoke with Ford and they told me to "scrap" the vehicle. What? Only 110,000 miles, excellent condition and have two years left on the loan. I was furious so say the least!
Solution: After a month of trying to find parts, trying to find parts that could be retrofitted, etc. nothing would work. Finally found a blog post that saved my life. Southland Clutch in National City, CA (southlandclutch.com) has the only way to fix this clutch. They have a "conversion kit" that you (or your mechanic) can order to get the vehicle back on the road. However, after reading all of the complaints about this year & model and having dealt with this clutch issue for over a month I will be selling my Explorer as soon as it is back on the road. I will NEVER touch another Ford vehicle!
Thanks CarComplaints.com for all of the info you provide. I only wish I would have found you before I bought this vehicle. I will be using this site to get information on my next purchase.
AND THANKS FOR THE CUSTOMER "NO" SERVICE, FORD!
P.S. I will follow up on this post after the clutch has been repaired with the conversion kit and let you know how it goes.
Update from Nov 29, 2015: The clutch conversion kit from Southland Clutch worked like a charm! Cost was only about $200 over cost for a normal clutch kit.
- Kimberly D., Longmont, CO, US