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O/D Light Is Blinking
2002 Ford Explorer (Page 14 of 20)
This problem may be covered under warranty. Ask your Ford dealer.
CarComplaints.com Notes: The 2002 Ford Explorer is hands-down our worst vehicle on record. "Avoid like the plague" is putting it lightly.
The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.
Another common problem for the 2002-2003 Explorer is wheel bearing failure at around 90k miles, with a typical repair bill of $500 to $1000 depending on how many wheel bearings failed.
Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.
8.5
pretty bad- Typical Repair Cost:
- $2,320
- Average Mileage:
- 109,100 miles
- Total Complaints:
- 386 complaints
Most Common Solutions:
- ford needs to recall their faulty transmission (123 reports)
- not sure (120 reports)
- complete rebuild (78 reports)
- new tranmission (46 reports)
- new solenoid, pistol in tranny broken (11 reports)
- new solenoid (4 reports)
transmission problem
Helpful websites
- Fix Your Transmission Problem For $200 - Andy Wanie, founder and owner of AJ1E Superior Solutions has a patent pending for fixing Explorer and Mountaineer transmissions. You do not need a complete rebuild on a trany with less than 100K miles. This guy has used true AMERICAN ingenuity to solve the problem that FORD will not fix. I suggest you support him and not your local Ford Dealer or Transmission shop.
A D V E R T I S E M E N T S
I have a 2002 Ford Explorer with an automatic transmission that is going bad. I see that this is a common issue and Ford is fully aware of the faulty product they've sold. One day the car is fine and the next day my light when on - out of the blue. I didn’t know there was a problem until my O/D off light is blinking & the service engine soon light is always on. Plus, CHECK TRANSMISSION LIGHT is also lit up. This all happened with absolutely NO warning. I feel the car is dangerous to drive and am not sure what I am going to do....except I know I cannot drive it anymore. I have three young children that are in this truck all the time. This truck is just trash. I've only made a few payments on it and now it's going to cost me over $3,000 to repair, which is almost what the car is worth at this point. I was always one to stick up for American cars but Ford is really making it hard to do anymore.
I wish I knew about all the 2002 Ford Explorers are having this issue before I bought it. Let me say, I can't believe there has been this many problems with the Ford Explorer Transmissions. I thought I just had bad luck until finding the “AUTO BEEF COMPLAINT” web site! I will say that this Ford is the FIRST and LAST I will ever own. There will not be a problem about leaving it behind.
If you do an internet search there are THOUSANDS of people with this SAME EXACT issue. Some vehicles report as low as 20,000 miles when the transmission fails. Ford should be held responsible for putting transmissions that are obviously FAULTY. Read the thousands of complaints out there from the hard working people who use to trust Ford. I think the Ford Explorer has been the #1 selling SUV in America for years! I really can't understand why. And with selling that many vehicles, if you where Ford and you ever had a major engine or transmission issue of course you wouldn't admit it, they would be out of business.
But FORD says it's not a safety issue. I am so outraged by the number of complaints for the same thing, how can they turn theirs heads and say that it’s not a safety issue. There are too many complaints about this problem…and it costs too much to fix. I still owe $7,000 on my vehicle. I also will never buy another Ford. I have been reading hundreds of the same problems and Ford will not contact these owners and attempt to correct such an injustice.
Ford knows of this problem. Bye-Bye Ford---I will trade this truck in and buy a Chevy, Dodge, GMC or Toyota. Ford doesn’t think they have any obligation or responsibility for the truck because it is no longer under warranty. But they made a defective product and now they should take responsibility for it…what’s wrong with this picture? You would think Ford would have some integrity and do an automatic recall instead of giving people a line, of whatever you want to call it.
After reviewing the customer problems with this truck I wish I did my homework because I would never had bought it. Ford needs to realize that the transmissions in this year are a piece of crap & they need to step up to the plate & reimburse ALL of us. I plan on taking further legal action if nothing does get done about this problem. I hope other owners will do the same.
I wrote and complained to Ford (pretty much as I wrote here, but nicer). Here is there reply...
"Thank you for contacting the Ford Motor Company Customer Relationship Center regarding the transmission concern on your 2002 Ford Explorer Eddie Bauer. We understand how frustrating this experience has been for you. However, we have reviewed your situation, and there are no warranties, recalls or customer satisfaction programs on your vehicle that would provide assistance for this repair. Furthermore, Ford and the National Highway Traffic and Safety Administration (NHTSA) work together to proactively identify areas of concern through investigation of consumer and dealer feedback. During an investigation Ford cooperates fully with NHTSA. Ford does not speculate on the outcome of any current investigation or future actions. Due to our rigorous safety standards and constant testing, not all issues result in Field Service Actions or Customer Satisfaction Programs. If a concern is noted, a recall is conducted to remedy a safety or emissions concern in the interest of customer satisfaction and environmental responsibility. Field Service Actions or recalls are released to ensure the appropriate corrections are performed promptly by an authorized Ford or Lincoln-Mercury dealer. Ford will notify customers by mail if a program is announced on a specific component.
Sometimes e-mail communication does not allow us to gain additional information that may be helpful in responding to your inquiry. Should you feel that we have not adequately addressed your questions, please feel free to contact us via telephone at (800)392-3673 between the hours of 8 am and 5 pm, local time, Monday through Friday. Hearing-impaired callers with access to a TDD may contact 1-800-232-5952. Please provide your 10 digit reference number - 1522711049.
Sincerely, Julie Customer Relationship Center Ford Motor Company"
- Vikki C., Brookline Station, MO, US