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Ford Recall 04S20: Ford/Rear Liftgate Glass
2003 Ford Explorer
If the hinge should fracture, there is a potential for the glass to fall and ultimately break and personal injuries could occur.
Structure — Body — Hatchback/Liftgate — Hinge And Attachments
- Summary
- On certain sport utility vehicles, the liftgate glass strut may become disengaged or the hinge may fracture allowing the glass to fall and possibly break.
- Actions
- Dealers will have the liftgate glass strut brackets and glass hinges replaced. For the vehicles built from August 1, 2000 through March 3, 2002, the dealers will replace the hinges and liftgate strut bracket. On vehicles built from March 3, 2002 through June 23, 2003, the dealers will only replace the hinges. The recall began on September 30, 2004. A postcard was sent to owners on December 27, 2004, advising them that parts are now available. Owners should contact Ford at 1-800-392-3673.
- Documents (14)
- Manufacturer Notices(to Dealers,etc)
- Remedy Instructions and TSB
- Fax Acknowledgement
- Owner Notification Letter(Part 577)
- Remedy Instructions and TSB
- Quarterly Performance Report
- Quarterly Performance Report
- Quarterly Performance Report
- Quarterly Performance Report
- Quarterly Performance Report
- Quarterly Performance Report
- Quarterly Performance Report
- Remedy Instructions and TSB
- Defect and Noncompliance Notice(Part 573)
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