CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.
The steering complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation into the power steering problems in June 2012, which lead to a recall in 2014. However years later, many 2011 Explorer owners report this defect is still occurring.
It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.
2.0
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
78,800 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Explorer. The contact stated that while a friend was driving approximately 45 MPH, the driver inhaled an excessive amount of carbon monoxide. The friend accidentally drove into a ditch. The vehicle was pulled out of the ditch by nearby residents. The driver was not injured. There were minor damages to the passenger-€™s side front of the vehicle. The vehicle was taken to the local dealer who diagnosed a failure with plugs underneath the engine. The plugs were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 168,000.
2011 Ford Explorer. Consumer writes in regards to personally having solved exhaust smell in vehicle cabin after all attempts failed by dealer and engineering tsb to repair problem.
The contact owns a 2011 Ford Explorer. The contact stated that a strong fuel odor was present in the vehicle. The vehicle was taken to a local dealer, levittown Ford llc 3195 hempstead turnpike, levittown, NY 11756, where it was determined that exhaust fumes were present in the rear of the vehicle. The contact stated that the failure was persistent. The manufacturer was notified of the failure and stated that a litigation was currently pending. The failure mileage was approximately 35,000. Updated 11/13/17 updated 11/16/2017
The contact owns a 2011 Ford Explorer. While driving at any speed, an odor of exhaust occasionally entered the vehicle. The vehicle was taken to the dealer on April 12, 2013, but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
The contact owns a 2011 Ford Explorer. While driving approximately 60 mph and depressing the accelerator pedal, exhaust fumes entered the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 106,000. Updated 08/30/16 updated 09/28/16.
A D V E R T I S E M E N T S
- Rugby, ND, USA