This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle is exhibiting the exhaust smell in the cabin concern. It has been verified by the technician at jones Ford in North charleston, SC. I purchased the vehicle used in January 2017. It currently has 58000 miles on it. Ford is telling me that they will not cover this issue under the extended warranty I purchased from them.
There is a consistent smell of sulfur or gas coming into the car through the vents. I was light headed and dizzy while driving. Stopped and roll the windows down. This was not just once but Ford is doing nothing about the problem. I searched for recalls and they said there is no recall on my Ford Explorer for this issues. Please advise as to what I am to do?
Since purchasing our Ford Explorer new exhaust fumes fill the cabin when accelerating (increase in RPM). After long trips causes headaches and dizziness. It's been an ongoing issue for 4 years. We have had the Ford service bulletins for this issue performed and problem remains.
The contact owns a 2013 Ford Explorer. After the contact retrieved the vehicle from the dealer for repairing an exhaust odor inside the cabin, the failure still occurred. The contact was advised by the mechanic that the second step of the repair process needed to be performed because the first step failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,216.
Climate control system. There is a pungent odor coming from the system at various times, usually when the air conditioner is operating. This has been an ongoing issue and the source has not been identified. The engine will begin running rough at idle, both in drive and park, as though it were going to stall. The problem was checked and compared to another new vehicle, which had not been purchased, and identified as being "normal". most recently both catalytic converters failed. They were replaced and it does not appear to have corrected any other issue.
I have had my car back to Ford because when you accelerate the smell of exhaust comes back into the car. The last time I had it there they said this is the last way that Ford will allow them to fix, well it did not fix it. My granddaughter gets deathly sick with projectile vomitting when she rides in my car. I have made the comment to the service manager that if I put a parakeet in my car it would die, I get no reply. When I drive my car I try not to accelerate to much(haha). My mother does not like to ride in my car she is elderly and she does not need to be smelling that. I have driven Ford Explorer forever and this is the first time I have ever had problems with a car like this. Ford does not take me serious about this matter and when my kids come to town we can't drive my car cause of my granddaughter getting so sick, I don't want to harm her or anyone else.
The contact owns a 2013 Ford Explorer. The contact noticed an abnormal odor inside the vehicle. The vehicle was taken to the dealer, but the failure could not be duplicated the manufacturer was notified of the failure. The failure mileage and VIN were unknown. Updated 05/09/17
There is an exhaust smell (like burnt hair) inside the cabin when the car accelerates, especially a hard acceleration and often when the air conditioning is on. Certified dealer cannot identify cause of issue or how it occurs.
The contact owns a 2013 Ford Explorer. The contact noticed strong fumes inside the vehicle which caused nausea and headaches. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 35,000. Updated 06/02/17
The contact owns a 2013 Ford Explorer. The contact noticed an abnormal exhaust odor inside the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure the failure mileage and VIN were unknown. Updated 05/10/17
I am having some issues with my 2013 Ford Explorer and Ford dealership.. in the nut shelf apparently they have been some issued already recorded about the smell of exhaust in the cabin especially on the highway if you trying to get on or pass someone etc..' I have been telling Ford in tallassee (where we purchased the car) and long lewis in prattville the same thing' they told me that they never heard of such and that there was nothing wrong with my car' anyway my car is back in tallassee at the Ford dealership' now they said yes it is an issue but my extended warranty won't cover it B/C it's an update and not a part that needs to be fixed' the update is $1300' needless to say I don't have the money to pay for it right now.. the main issue is that of course, Ford is aware of the problem but won't issue a recall' the muffler exhaust goes inside the cabin I/O outside which is why the smell is so bad'. me and my family have been breathing carbon monoxide every time we get in the car.. especially long ride, we all get headaches'. couple years ago I started being with headaches and migraines and have been put on meds' I never had migraines before we got the car' coincidence"?" don't think so.
Oil supply line to turbo leaking. No parts available to make the repair through Ford. This is the same part failure and has caused a recall in the 2016 - 2017 Ford Explorer sports. Ford needs to look at previous years to determine if a recall should be done for all 2011 to present. (fire hazard)
While driving my Explorer will lose all power after 30-45 minutes it will restart and run fine for a day or so and then happen again. When it loses power all of the warnings will appear and the radio will still work. When I restart the vehicle it takes a minute for the engine to turn over. This is very scary and dangerous when I am driving down the highway at 70 mph. I see there have been many complaints about this but no recall! this has also happened while driving a both 35-40 mph on city streets and has happened a total of about six times.
A D V E R T I S E M E N T S
- Mount Pleasant, SC, USA