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10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
41 / 0
Average Mileage:
23,304 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Ford Explorer miscellaneous problems

miscellaneous problem

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2015 Ford Explorer Owner Comments (Page 3 of 17)

« Read the previous 20 complaints

problem #288

Aug 202015

Explorer

  • 35 miles

A D V E R T I S E M E N T S

Rich Ford service manager crystal switzer, confirmed they have done this and all notices from Ford, tbs16-0165 became Ford recall program 17N03 and supplement #1 dated October 26/2017 I filed complaints 08/20/2015 up until today with, rich Ford, Ford Motor Co, Ford Motor Co.com, about the carbon monoxide complaint, I have become; sleepy, sick, nauseous, vomiting,

- Albuquerque, NM, USA

problem #287

Oct 192020

Explorer

  • miles
Purchased this vehicle and it has a cracked exhaust manifold, exhaust fumes are horrible, have to drive with air on recirculate, and windows cracked. Dealer verified it was a cracked manifold but wouldn't cover it since the catalytic was not throwing a code.

- Fayetteville, TN, USA

problem #286

Jan 052019

Explorer

  • miles
Supposedly there was a recall in 2017 on the side window uphostery, I made a complaint to Ford that we never received notification on this but they insisted that it was sent

- Everett, MA, USA

problem #285

Jun 062020

Explorer

  • miles

A D V E R T I S E M E N T S

The windshield retaining strip on driver and passenger is disintegrating and can eventually cause an accident

- Apopka, FL, USA

problem #284

Oct 152020

Explorer

  • 104,000 miles
Vehicle stops suddenly, usually while accelerating but no always, with a message that pops up on the dash stating, "vehicle system management fault." Vehicle will not accelerate after pop up appears and begins to shake/rumble. The only way to get the vehicle to drive again is to turn off the vehicle and restart it. At this point, the vehicle seems to drive normally again. I've noticed this pop up mainly on highways/freeways when accelerating around 55-60 mph but it has happened on side streets while getting up to speed which is usually 30 mph.

- Oakdale, MN, USA

problem #283

Oct 012020

Explorer

  • 115,000 miles
Exhaust odor in cabin while excelerating

- Cartersville, GA, USA

problem #282

Sep 232020

Explorer

  • 96,000 miles

A D V E R T I S E M E N T S

Got in my 2015 Ford Explorer this morning started the car backed out of the driveway and it would not steer no power steering at all. Apparently there is a steering module within the steering column that gets locked because of traction control? apparently if this module needs to be replaced the whole steering column needs to be replaced. There are several incidents on social media that this has happened while people have been driving on the highway.

- Lake Hzvasu City, AZ, USA

problem #281

Sep 012020

Explorer

  • 70,000 miles
While driving the 2015 Ford Explorer I can smell exhaust entering the cabin of the vehicle, especially under acceleration. I found this to be an issue in the 2016-2017 models, via a tsb 17-0044, but not the 2015. I am experiencing the same issue. I have contacted Ford and they seem unaware of the issue and requested that I take it in at my expense to diagnose and "possibly" find the issue on a per hour rate. I believe that this is causing my 6 year to get car sick, only in this vehicle, and my wife to feel tired and have body pains as she is the one who drives it the most.

- Naples, FL, USA

problem #280

Aug 222020

Explorer

  • 166,000 miles
We were driving on the freeway and suddenly lost control of the vehicle, with no warning. It caused us to go off the highway and rolled 3-4 times.in researching this, saw a recall that affects this vehicle and it was not received.

- Engadine, MI, USA

problem #279

Jul 012020

Explorer

  • miles
Door panel separating from door

- Brighton, CO, USA

problem #278

Jun 102020

Explorer 6-cyl

  • 100,000 miles

A D V E R T I S E M E N T S

Air bag light constantly stays on. Windshield pillar came flying off at 70 miles an hour.

- Hawkins, TX, USA

problem #277

Mar 142020

Explorer 6-cyl

  • 62,000 miles
The door, windshield, and external window seals are rapidly deteriorating, the paint on the car hood is blistering and about to peel off like paint did on cars several ago, leaving bare metal visible underneath.

- Dickinson, TX, USA

problem #276

Jan 252020

Explorer 6-cyl

  • 59,000 miles
This car has started showing all signs of corrosion on the front hood. I have done my own research and found thousands of other Explorer with the same issue. Every outcome has been different from each dealership to another. Here is a copy of the NHTSA id number with the corresponding tsb and summary I am also attaching several pictures for evidence. (all pictures were taken by an authorized Ford dealership- metro Ford in Oklahoma city, ok) NHTSA id number: 10156863 manufacturer communication number: Tsb 19-2026 summary some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the service procedure steps to correct the condition.

- Yukon, OK, USA

problem #275

Mar 182020

Explorer

  • miles
As I was driving my vehicle on the freeway, the driver side door started to swing open as I was turning and would not stay closed. I had to hold the door shut until I could safely pull over. When I got out of the vehicle to inspect the door I noticed that the exterior door handle was loose. I was able to get the door to remain closed after pushing the handle back in and locking the door.

- Sacramento, CA, USA

problem #274

Dec 092019

Explorer

  • 60,000 miles
Our vehicle has exhaust issues, the car if left idling for very long at all will make the entire vehicle smell. This causes passengers to have a headache and sometimes become sleepy. The smell in the vehicle has been so bad after idling for a while and then driving we had to pull over and open all doors.

- Saint Peters, MO, USA

problem #273

Feb 202020

Explorer

  • miles
Driver interior door panel has separated

- Fresno, CA, USA

problem #272

Oct 192019

Explorer

  • 65,000 miles
Since October 2019 I have had my car in 4 auto shops for a propane smell, , so strong it would make you feel sick driving. The 4th auto shop said it was the turbos leaking. We changed those. Now the smell is less but you can not sit in idle because it gets very strong. Mind you this car was a 1 owner before me, and I bought it used from a dealer June 2019. Drove only 4 months and now 4 months of not being able to drive it but have to make payments anyway. Im at a loss! how can Ford not handle this? really, cops have even gotten in accidents. I can't just drive it risking our health or lives. I really hope they recall the whole vehicle, it's not right to risk everyone's lives.

- Germfask, MI, USA

problem #271

Jan 052020

Explorer

  • 70,000 miles
Exhaust odor coming from climate control vents. While driving with the heater on, noticed that when we'd come to a stop a mild exhaust odor was coming from the heater vents. Passengers consisted of myself, two toddlers and pregnant wife. After an 8 hour drive my wife and I had headaches. Not sure the source of the headache.

- Oceanside, CA, USA

problem #270

Jun 012019

Explorer

  • miles
Door panel is lifting. This should be defective

- Piscataway, NJ, USA

problem #269

Sep 192019

Explorer

  • 93,000 miles
On March 16, 2018 I responded to liccardi Ford of watchung NJ to transition my leased 2015 Ford Explorer XLT to a purchase. With full knowledge that the vehicle was being used for uber rideshare, the dealership finance manager sold me a secure-net (houston tx) extended warranty for $2,723 knowing that the coverage and contract would be voided if the vehicle is used for rideshare. Attempts to cancel the policy with a full refund has been made impossible due to neither secure-net nor the dealership canceling the policy and providing a refund. It would appear that Ford dealerships (and others) are selling these policies to unwary vehicle consumers and even rideshare operators without telling them that use F their vehicle for rideshare will void their extended warranty coverage. Any and all secure-net extended vehicle warranty policies sold in America should be investigated and/or recalled before vehicle owners find that their purchased policy will not cover or pay for any mechanical issue. Liccardi Ford did not tell me that the secure-net extended warranty would not cover my rideshare use of the vehicle and secure-net denied my claim of complete engine failure due to a design flaw in Ford vehicles where the encased water pump breaks and leaks coolant into the engine and oil pan resulting in complete engine failure. The Ford extended warranty would have covered the repair but liccardi Ford has failed to rectify the situation. There may be many other potential victims who have been sold secure-net extended warranties not knowing that they may be victims should a repair claim be denied. This hinges on consumer fraud, in my opinion. I was not sure if this complaint met your guidelines, but opted to file a complaint. There was no wording or anything in the brochure to indicate that the extended warranty would not cover rideshare use of the vehicle.

- South Plainfield, NJ, USA

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