TSB Document:

Affected Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Summary
Some 2011-2015 Explorer/Police Interceptor Utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive end play. To resolve the condition, follow the Service Procedure steps to replace the window motor, window motor connector, window regulator, upper glass run, and door glass.

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Date Published
JUN 07, 2019
NHTSA TSB #
10162064
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