really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,432 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Ford Explorer drivetrain problems

drivetrain problem

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2016 Ford Explorer Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #28

Aug 022016


  • 8,300 miles


Electronic throttle body issues. While driving vehicle (that has only 8300 miles) the electronic throttle body was defective and put the vehicle into a "limp mode" while driving. While driving 50 mph down a busy local road the wrench safety light came on along with "see manual" on display area. Vehicle suddenly would no longer accelerate and idled at less than 5 mph. Extremely dangerous while driving down the road and the vehicle just stops accelerating while in traffic. Was almost in multiple accidents while trying to coast the vehicle out of the roadway. Had to be towed to local dealership. Went online and read over 50 reviews of this happening to other people!!

- Palm Coast, FL, USA

problem #27

Aug 012016


  • 6,100 miles
On two separate occasions my 2016 Ford Explorer Sport four-wheel-drive, with approximately 6100 miles, the automatic transmission failed to stay in the park position. On the first occasion in June 2016 the vehicle rolled away after exiting the vehicle at a shopping center parking lot and had to be chased down! thankfully caught up with it and jumped back in before it hit someone or another vehicle! the second occurrence was on August 1, 2016 parked in front of a commercial building and again the vehicle's automatic transmission did not stay in the park position and began to roll away, thankfully this time before exiting the vehicle. Initially thought the first time was a fluke but since it has happened twice it is a safety concern that needed to be reported.

- Princeton, WV, USA

problem #26

Jul 302016


  • 7,500 miles
2016 Ford Explorer shuts off while driving. It's a known issue, but the vehicles are still being sold and no recall or systematic way of replacing it. I was on the highway and the vehicle just slowed down to a crawl twice. Ford offer no solution. I checked online and this seems to be a problem many people are experiencing. I almost got hit twice trying to get to the shoulder lane.

- Columbus, GA, USA

problem #25

Jul 282016


  • 3,740 miles


Throttle body quits working leaving you with no ability to accelerate in traffic. While driving down hwy car suddenly lost ability to accelerate, had to coast until I could find a place to pull safely out of traffic, very scary.

- Knoxville, TN, USA

problem #24

Jul 162016


  • 7,715 miles
Turned car on, backed out of driveway & it suddenly lost all power & "wrench" light came on. Could barely get it to side of the road. After turning it off & on the engine light also came on. Car was undrivable, needed to be towed. Dealer said it was throttle body that needed to be replaced. Car is only 7 months old and only has 7715 miles on it.

- Hanover Township, PA, USA

problem #23

Jul 222016


  • 7,740 miles
Driving down road and Explorer started losing power, cutting out and engine almost died. The check engine light and tool light came on display. I was barely a few hundred feet from my house, so I slowly managed to get vehicle to my driveway. My husband attempted to drive Explorer in subdivision again and Explorer again started misfiring and engine died. Turned air conditioner off and it restarted and appeared to shake Explorer as engine misfired and we barely got it back in our driveway. It only has 7,740 miles on it!! I called dealership and had it towed to there today.

- Jacksboro, TN, USA

problem #22

Jul 172016


  • 8,500 miles


My pregnant wife and I were driving down a busy, main nashville road yesterday when our 2016 Ford Explorer with 8500 miles on it ceased to accelerate. A wrench appeared on the dashboard, rpms dropped to an idle state, and in heavy traffic I could not accelerate in order to move my car off the road, nearly causing an wreck. Ford has had my car for two days. This issue is apparently related to a faulty throttle body. A quick internet search shows that hundreds, if not thousands of people have had this same exact issue with similar low mileage 2016 Explorer and that Ford has determined it to be a faulty throttle body. Considering the fact that so many vehicles have experienced this very dangerous issue, Ford should be recalling these vehicles. This is a safety issue on par with the GM ignition switch problem. A vehicle losing all power in traffic, without warning, can cause wrecks and deaths. Apparently Ford is also replacing these faulty throttle bodies with the identical oem part, since "not all of the throttle bodies are affected." Ford technicians seem unsure as to whether or not the new throttle body will display the same issues since they are the same part. This is a brand new vehicle and I now feel unsafe driving it, and even less safe having my pregnant wife drive this car. I'm stuck with a family hauler in which I don't feel safe driving my family.

- Cane Ridge, TN, USA

problem #21

Jul 162016


  • miles
Husband was driving the vehicle was about to accelerate to get up a hill on a city street and engine sounded like transmission or other major part just "dropped". steering wheel froze, car idled violently, could not move vehicle, started to roll backwards until emergency brake was applied.acceleration went to literally zero, SUV would not move. Orange wrench light came on, stated to see manual.placed car in park shut off engine and waited and started at back up again. Scarry stuff, 2 children 2 and younger in vehicle. Won't let me input on next page, approximately 25-30 miles an hour, SUV has 5,500 miles on

- Redondo Beach, CA, USA

problem #20

Jun 262016


  • 6,779 miles
Brand new 2016 Ford Explorer with only 6779 miles. Unable to accelerate from a stop through a busy intersection. No indication that anything was wrong prior to this. Several dash lights came on. Car went into limp mode not allowing me to accelerate above 15 mph. Check engine light, power train light and airbag light all illuminated. Had car towed to dealership. Throttle body failure indicated as the issue. Part was back ordered for two weeks. Verified online that many other new Explorer owners have had this same issue around the same mileage. Fortunately I was not on a busy highway like some.

- Lititz, PA, USA

problem #19

Jul 132016


  • 9,000 miles
Driving on I-10 about 1 mile before daphne, al, engine sputtered and vehicle began loosing speed. Pressing the gas pedal did nothing, check engine light came on, service manual light came on, and airbag light came on. Coasted to the side of the interstate, stuck between the white line of the lane edge and a guardrail with only inches to spare from traffic passing at 70 mph. All this with my wife in the front seat and our 2 daughters in the backseat who are 2 years old and 5 months old. Engine was running rough and would not increase rpms even when pressing the accelerator pedal. Shut engine off and on 6 times before it finally responded to accelerator pedal input. Was finally able to merge back on to the interstate and get to the daphne exit. We had to stay the night in a hotel in daphne while we waited for another vehicle to get us home to Louisiana. This was a rental vehicle and had to be towed to the mobile airport so that we could get another vehicle from enterprise. A quick internet search revealed numerous complaints of the exact same issue but no evidence of any recall. Apparently the throttle body is faulty and most people report that the part is on back order. Ford knows about this problem and NHTSA should too but somehow nothing is being done. This incident left us on the side of the road, inches from being killed by passing motorists. How this is not under a recall or stop sale order is beyond me. Please initiate a recall and/or stop sale order on these vehicles before someone is killed or seriously injured.

- Walker, LA, USA

problem #18

Jun 282016


  • 3,380 miles


As I was on my way to work on June 28, as I was driving straight on a major street, approximately 50 mph, when my 2016 Ford Explorer began to decelerate. Even as I pressed the accelerator, the truck would not speed up. As I came to a stop at a busy intersection, the truck began to jerk when I began to accelerate when the light turned green. The truck would not go above 30 mph at this point. I decided to turn around and go back home, which was about 5 miles away and the truck kept decelerating the more I hit the accelerator. I managed to make it home and get my Explorer towed to the dealership where I purchased my vehicle. The diagnosis was a bad transmission, in a 5 month old truck, with less than 3500 miles on it. My Explorer has been in the shop for two weeks, and I could possibly be looking at another two weeks before it is repaired because the part is on back order.

- Baltimore, MD, USA

problem #17

Jul 132016


  • 5,900 miles
Started smelling sulfur/rotten eggs exhaust through the vents around 3K miles under hard acceleration. It's a police version with the 3.7L. Smelled it in re-circulation mode and the fresh air mode. Now have 5900 miles on it and one day while I was driving under normal conditions 50-60 mph, the check engine light, airbag light, and wrench light came on. The dash also said "see owners manual". car also makes a sputtering noise.

- Clinton, MD, USA

problem #16

Jul 082016


  • 14,100 miles
My 2016 Ford Explorer will lose power under various driving conditions. While on the highway at 45-55 mph the car engine dropped to idle (~800 RPM) and would not respond to the accelerator. This occurred in traffic and created many close calls. It has occurred three times to me, and researching it on the internet has happened to many other people with the same make/model/year. Please investigate. This is a significant safety issue.

- Ivoryton, CT, USA

problem #15

Jul 092016


  • 4,538 miles
I was driving close to my house and almost caused a big accident while I had my children on board. The car stopped completely ( suddenly stopped) and lost power, I was lucky that not accident occurred ( can U imagine if I was in the miami expressway and that happened). I'm attaching a pic showing the check engine, wrench light that came on while I was driving. I did some research online and found out that many americans are having the same issues, it is a defective throttle body that causes the vehicle to slow down and shutdown at any time. Ford is already aware of the problem and you guys more likely are aware too. What are you guys waiting to issue a recall"? waiting for someone to die"

- Miami, FL, USA

problem #14

Dec 012015


  • 1,000 miles
On my 2016 Explorer limited 3.5 N/a V6 - under hard (getting on fwy) or extended acceleration (uphill climb) exhaust fumes can be noticed by the passengers in the vehicle. I know there is an open investigation on the 11-15 years but the 16 should be included as well. This has been the case from new to current 11K miles. This happened on my previous 2013 model as well.

- Avondale, AZ, USA

problem #13

Jul 012016


  • 10 miles
I was driving 45mph on a busy street when suddenly the car just stalled. I had kids in the back seat and frantically pressed the gas pedal which pressed down but nothing happened. The wrench and check engine light illuminated. Luckily, I was able to put my hazards on and pull over. We are so fortunate we didn't reach the highway yet on this busy holiday weekend. I am sure it would have ended differently. This is a very dangerous situation and needs to be addressed. What good is a new car if you can't trust it? hoping the throttle body is a reconfigured part when they fix it. Needs a recall!!

- Naperville, IL, USA

problem #12

Jun 282016


  • 4,600 miles
Was approaching an intersection to enter an entranceway to an interstate when the car lost speed and would only move at approx. 10 mph. Wrench and seatbelt was displayed and message to check owners manual

- Pittsburgh, PA, USA

problem #11

Jun 202016


  • 8,000 miles
2016 Ford Explorer XLT throttle body failed at just over 8,000 miles without warning. My wife was driving on the highway with our 6 year old daughter and pet dog in 95 degree weather when the vehicle shut down to an idle almost causing an accident and very little shoulder room to pull over on. Later I find out, with a simple google search, this has been an ongoing issue with Ford throttle bodies for several years. I am very disappointed and it is completely unacceptable for this to be allowed to happen, especially in a brand new vehicle. It is extremely unsafe and unreliable and will most likely cause death or injury. Now the vehicle part is on back order because of the number of similar incidences, with no estimated time for repair. Now, even after the vehicle gets repaired, I cannot trust or rely on this vehicle to keep my family safe on the highway and will be trading it for a vehicle with a proven safety record. Please get this vehicle off the road before someone else's family gets killed for no reason. I will be seeking legal counsel on this matter because it is a known issue and a ignored issue just to make sales, and I will not sit by and let it continue to go unnoticed and Ford should value the lives and safety of their customers and get it fixed for good now. Not tomorrow, not next week, now!

- Elgin, OK, USA

problem #10

Jun 162016


  • miles
While driving on city street going 35 mph, vehicle suddenly slowed to 5mph even though I had foot on pedal. It was barely rolling. Wrench warning light came on (which I found later means problem with drive train, take to dealer immediately. )engine service light also came on. I was fortunate enough to be able to roll to side of road and turn down street and go into a parking lot. Turned engine off and restarted it. Wrench light gone but engine light still on. Drove around parking lot and it ran normally.I since have researched this online and seems to be a lot of complaints about this. Some owners have had this happen to them on freeway doing 60 mph. Took vehicle to frontier Ford where we purchased the vehicle, they really didn't want to listen. It is currently waiting to be looked at in service dept. But my huge point is this vehicle needs to be recalled. Ford doesn't want to seem to acknowledge it. Does someone have to die in order for it to be recalled. We were not even offered a loaner vehicle. "we don't do loaners if you didn't buy the extended warranty (which is another scam) obviously they do not stand by their product. This is a safety issue and people will die. If this happens on freeway where I live in san jose California, they will definitely be in serious accidents the way people drive here.will never buy a Ford again. Especially because their customer service is non existent. There are only 7305 miles on vehicle.

- Campbell, CA, USA

problem #9

Jun 142016


  • 5,098 miles
Was driving along busy road making a left turn at rush hour across two lanes of traffic. Car simply died. No response to accelerator. Wrench light on. I could have been hurt badly. Was able to get car out of traffic. Was told this is a severe problem with throttle body and Ford is aware of this. Car has less than 5100 miles on it. This needs to be a recall situation.

- Columbus, OH, USA

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