really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,432 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Ford Explorer drivetrain problems

drivetrain problem

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2016 Ford Explorer Owner Comments (Page 1 of 3)

problem #48

Dec 192016


  • 5,000 miles


The transmission drain plugs were loose. The vehicle has 5064 miles. I had been noticing an odor and thought I had a coolant leak. But the smell was not "sweet" enough. I crawled under the car after a 700 mile trip because the order was very prevalent. I notice transmission fluid on one of the transmission drain plugs. There was a plume of transmission fluid going from the transmission to the back of the car. Some of the fluid had contacted the exhaust components. I check the fluid level ( flat surface, engine hot and running) and the fluid did not even contact the dip stick. I then went to see if the plug(s) was loose. It is a 11mm. I was able to get 2.5 turns on the plug using just my fingers. On the second plug I was able to get 1 full turn with just my fingers. The 1st plug only had about 3 threads engaged. I am concerned that if other vehicles have this condition, a fire or complete lose of transmission fluid could occur. If a plug falls out while traveling at highway speeds a serious accident could occur.

- Novi, MI, USA

problem #47

Jun 202016


  • 6,395 miles
While driving in traffic there was a loud noise and the car lost power had try and get out of traffic with no power. The throttle body failed.

- Ballwin, MO, USA

problem #46

Nov 222016


  • 11,600 miles
While driving in traffic there was a loud noise and the car lost power and the wrench light came on. Was able to roll out of traffic transmission went out.

- Ballwin, MO, USA

problem #45

Nov 132016


  • 13,000 miles


Electronic throttle body replacement required. I was going 75mpg on a highway in Ohio traveling to Illinois. 2 of 3 lanes closed. Car lost power going from 70-40 in seconds. Luckily I was on a downhill and was able drift to the right far enough not to get hit. Dangerous. I had gone to Ford when I read about the other people with this issue back in August. They would not repair my throttle body unless I paid. "you have to wait until it breaks"

- Naperville, IL, USA

problem #44

Oct 302016

Explorer 4WD 6-cyl

  • 13,300 miles
When driving at 65mph on interstate 287 the car did a slight jolt and then lost all power. The engine remained running, power steering and brakes still worked, but there was no acceleration. Wrench light and check engine lights came on. Luckily I was near an exit so I coasted to a halt off the interstate. I restarted the car, it drove at no more than 5mph to a safer spot. After sometime waiting for a tow truck I restarted the car, it worked this time but with a check engine light. I drove slowly and on county roads, back home. Now in dealer to be fixed. I have read multiple examples of this problem on this website and generally. There is a clearly a major safety issue with these engines and it needs addressing at a wider level than simply each consumer.

- Bernardsville, NJ, USA

problem #43

Oct 212016


  • 9,100 miles
2016 Ford Explorer with approximately 9100 miles, I was pulling out onto a highway when the vehicle suddenly stopped in 50mph traffic. The wrench light, engine light, airbag light came on and I had to coast to the shoulder. Towed to the dealer where it now sits. Saw all of the complaints on carcomplaints.com and here and realized I have to get rid of this vehicle, no confidence in it now.

- Chestnut Hill Cove, MD, USA

problem #42

Oct 182016

Explorer 4WD 6-cyl

  • 11,000 miles


1st incident June 2016: During a busy school commute. On a very busy road, the vehicle lost power. Would not accelerate past approx. 15 mph. Towed to dealer and throttle body was replaced. 2nd incident Oct. 18,2016: Same exact problem as above, also on a busy street. Potential for injury or loss of life was great in both of these circumstances. Towed to dealer. Was told that only the computer needed to be reset and the car is fine??!! I have no confidence in driving this vehicle at all! afraid for my family's safety!!

- Niagara Falls, NY, USA

problem #41

Aug 022016


  • 8,400 miles
2016 Ford Explorer with approximately 8400 miles. Was traveling southbound on us hwy 1 at approximately 50mph when vehicle suddenly stops accelerating and wrench light comes on. Car will only coast at less than 5mph. Was able to pull into a parking lot without being involved in an accident. Vehicle was on and shaking but would not allow me to accelerate. Vehicle had to be towed to Ford dealership. Ford mechanic stated it was the electronic throttle bottle and they have already had a few of them come in to be replaced. Etb has been replaced but vehicle still lags when accelerating. Went on carscomplaints.com and 38 complaints have already been filed for the same issue.

- Palm Coast, FL, USA

problem #40

Oct 012016


  • 6,287 miles
Electronic throttle recall (16B32)---was driving on the 5 North freeway, and had just merged onto the 55 North when the car lost power. (I pushed the gas, but the car could no longer accelerate)--all power was gone. I was, thankfully, able to move over to the right side of the freeway. I called aaa, and was eventually towed out of there (to Ford dealership where I originally purchased the 2016 Ford Explorer.) Ford dealership told me there was "new" recall regarding my vehicle (electronic throttle body repair)---left car on Saturday. (said I could not get a rental since it was 2:58pm.) went to get a rental car at dealership today (Monday after 2:30pm), but was told the car was ready to go home. I was invoiced at 3:14pm today. Please look at page 1 --it says that work: "began:10-1-16 done:10-1-16", cause: Recall correction: Reprogram PCM"-----)*********technician time spent: 15:23 to 15:43****** did not replace the part ( electronic throttle body repair********this is very dangerous----people can get killed on the freeway by getting hit by other cars (if their car were to suddenly lose power in the passing lane---------or on any lane on the highway for that matter). Dealership knows about the recall and they still did not replace the electronic throttle.

- Irvine, CA, USA

problem #39

Sep 292016


  • 8,000 miles
I was driving on 675 in dayton Ohio at 65-70 miles an hour when my Ford Explorer XLT lost all acceleration and I was forced to coast to a stop on the left shoulder of the highway. I was able to turn the car off and restart it, and drive it home without incident. I had it towed to a Ford dealer and hopefully will have an answer tomorrow. This vehicle is a 2016 XLT with just over 8,000 miles. I no longer trust this vehicle and will be researching more reliable vehicles.

- Dayton, OH, USA

problem #38

Sep 152016


  • 12,000 miles


The contact owns a 2016 Ford Explorer. While driving approximately 65 mph, the vehicle suddenly failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to the dealer where it was discovered that a transmission gear had fractured. The cause of the gear failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 12,000.

- Riverside, CA, USA

problem #37

Aug 112016


  • 9,456 miles
While driving through a major city on the expressway at rush hour, the vehicle suddenly lost power. The dash illuminated a wrench (powertrain fault) and check owners manual. We decelerated in traffic down to about 5 mph. We were extremely fortunate that no one was hurt as we tried to make our way to the right shoulder from the left lane (there was inadequate shoulder on the left when the failure occurred). No question in our mind that this is life threatening! we feel fortunate we were near an exit, so we limped along at 5 mph to a gas station. The vehicle was towed to a dealership and next day verified that the electronic throttle body was defective. The dealer changed this part out and we fortunately have not had a recurrence. Mileage at failure was 9456. One would not expect a throttle body to fail, especially at low mileage. We now read that many 2016 Explorer have this defect and that other drivers have experienced the same life threatening event that we did.

- Ann Arbor, MI, USA

problem #36

Sep 102016


  • 11,000 miles
The contact owns a 2016 Ford Explorer. While driving 55 mph, the vehicle decelerated to a complete stop independently and the wrench warning indicator illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not aware of the failure. The failure mileage was 11,000.

- Bowie, MD, USA

problem #35

Aug 272016


  • 18,000 miles
I was on a trip away from home, coming down a 2 lane country road and my 2016 Explorer just began to slow down. I hit the gas, but no reposne from the vechile. I could only throw on my flashers and cringe as the cars piled up behind me, hoping no one would hit me. We coasted at least half a mile before finding a place to safley exit the road. I called roadside assistance and they woud not authorize payment to tow my vechile back home, and I had to wait 45 minutes for assistance to arrive. I am so disappointed and saddened to think what may have happened if I had choose to take the highway instead. I could only clutch the steering wheel as I watched my speedometer drop from 58 to 20 something in a matter of minutes. I had children sitting in the 3rd row and was concerned that someone would run into me due to my sudden decline in speed. I cannot believe that I was not notified that this could happen. Why isn't this a recall? I made it safely, but no one should have to sufer injury or loss before Ford takes this seriously.

- N Chesterfield, VA, USA

problem #34

Aug 262016


  • 6,100 miles
While driving below 30 mph attempted to accelerate and felt a jolt, engine cut off, "wrench" light and air bag light came on (last one probably when the engine shut off).had to coast to the side, re-started engine and it started shaking, rpms kept going up and down between 1-2000.turned off and waited a few minutes.started engine again and it was running normal except check engine was on.went to local Ford dealer (we were on vacation) who couldn't take us in for at least 6 hrs and wanted us to pay for diagnostic (new car, just had first oil change).went to auto zone and they read code P2112 -throttle body failure and armed with that scheduled service at my local dealer.on the way back issue repeated itself two more times.all on lower speeds (city driving).current miles 6200.

- Webster, NY, USA

problem #33

Aug 252016


  • 11,600 miles
2016 Ford Explorer XLT with 11,600 miles. Ebt issue" driving to work on a city street going about 35 mph just before 8am on 08/25/2016 and vehicle lost power. Vehicle slowed way down and I felt a jerk/lurch. May have been hit from behind but the other vehicle did not stop. Engine was still on and the wrench indicator came on and a message appeared "see manual" or "see dealer", I can't remember which.tried accelerating and vehicle would not increase speed. The vehicle moved very slowly, maybe 5mph" luckily I was on an overpass, in the right lane, and going down the overpass to get the vehicle into a hotel driveway that was at the bottom of the overpass. Had the vehicle towed to the local Ford dealership. Waiting to hear back from the dealer. Reading other complaints about this same issue and agree this is a serious defect. Luckily the traffic was not bad because this could have had a much worse outcome. We purchased this vehicle to haul our young kids and to suddenly lose power without warning is extremely dangerous to my family and other drivers.

- West Fargo, ND, USA

problem #32

Aug 122016


  • 5,507 miles
I was driving down I-295 with a speed of 65mph when I saw a wrench icon on the dash board light up and I lost control on acceleration. No power even though you are stepping on the gas you slowly decelerate like you placed the car in neutral.the next day I called up the service dept of my dealer. Explained to the tech what had happened and without hesitation he replied "you have to change the throttle body, it's defective."

- Elkins Park, PA, USA

problem #31

Aug 112016


  • 6,100 miles
Bought vehicle 4 months ago. Today when pulling into my driveway I stopped and placed my car in park. My car continued to roll despite gearshift being in park. It struck the stone aspect of my house leaving extensive scratches and scrapes over the right front end.

- Mount Carmel, IL, USA

problem #30

Jul 192016


  • 7,000 miles
New 2016 Ford Explorer XLT, 6000 miles, without warning looses power, car stays running, but acts like in neutral. Engine light and air bag light come on, says to call dealer, emergency. This happened on highway 285, 10 lanes of very fast moving traffic, with my wife and child in the car, very dangerous we were almost was stuck in middle lane as the car glided to a stop. Have seen hundreds of reports on the internet about this same problem. Ford dealer was aware of the issue, replaced throttle body, this part is defective and the issue is well documented on the internet. They replaced the part at no cost, but I have no confidence they actually know the issue or if this will happen over and over. Based on the other reports I have seen this always happens around 7000 miles. I have recently received a letter from Ford regarding my 2014 Focus, stating it has the same issue and that they have extended the transmission warranty to 10 years. I am now cornered this affects all Ford models.

- Lilburn, GA, USA

problem #29

Aug 022016


  • 8,400 miles
Lost power while crossing an intersection. Was able to glide the car to the side of the road. Internet search disclosed that it is a problem with several Ford cars and possibly a faulty etb. Had it happened on a freeway I would probably be dead. The problem with this defective component has been reported before but so far no recall has been issued. Please do something!!!

- Porterville, CA, USA

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