pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,325 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Ford Explorer engine problems

engine problem

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2016 Ford Explorer Owner Comments (Page 1 of 5)

problem #88

Jan 052017


  • 14,000 miles


I just got back my vehicle from the dealerships service center and according to their finding their was an issue with the vehicles starter. I drove home parked the car in the garage then turned off the ignition. The vehicle would turn off, so I pushed the start button again but still did not turn off then seconds later I smell smoke. I immediately backed up to have the car outside the garage. I hit the start button again to turn off and this time the engine shut down. Heavy smoke was coming out of the engine compartment so I just stood at a distance. 10-30 minutes later as the smoke subsided I decided to pop the hood open and still there's smoke from the engine compartment. I have a video but cannot attach.

- Fontana, CA, USA

problem #87

Dec 192016


  • 24,000 miles
Purchased a used 2016 Ford Explorer w/24K on 8/23/16. Cab fills with carbon monoxide. Called dealership, we were 260 miles away, they said it was an easy fix, was told to turn off recycle for our trip back. Took vehicle back to dealership. They were aware of the problem and used tsb fix for this problem. I talked to the finance manager and he said he was in the process of backing out a deal because of this very same problem and when asked if they couldn't fix it what would happen? I was told they'd have to get us into something else. The fix was to re-calibrated the recycle switch to turn off upon heavy acceleration. The problem is we live in Arizona, to use max ac, the recycle feature has to be on. Took vehicle back to dealership for this problem and other items needing fixed. Was informed by dealership service writer, he had contacted Ford tech, currently there's no fix for the known problem. Purchased a co tester. Accelerating (65 to 75mph) up steep inclines and on some lower inclines at higher speed and passing, tested with meter and had readings from 29ppm to 112ppm. At times staying at 34ppm. My wife has to travel 120 miles round trip, on a weekly basis, that includes the inclines where test results were performed. She picks up our 3 grandchildren from there and also Transport her 84 year old mother to and from the heart and pulmonary specialist at the hospital at that location. My wife also has a heart condition. Exposure to these carbon monoxide fumes are unacceptable. I have photos of the detector with variable readings. There should be absolutely no carbon monoxide coming into the cab of any vehicle for any length of time. It is especially dangerous to my families health, even in small amounts. Ford needs to buy this health hazard back and perform a recall. We are headed to the dealership[ tomorrow to complain once again.

- Lake Havasu City, AZ, USA

problem #86

Dec 172016


  • 8,600 miles
Car has stalled twice in traffic..one instance traveling 65 mph on interstate... other time while making a left turn in traffic...both times collisions were barely avoided. I have received recall 16B32 on vehicle. Am concerned whether it is an improved version, or just the same throttle body. This condition creates some very dangerous situations.

- Springfield, MO, USA

problem #85

Nov 132016


  • 13,000 miles


Electronic throttle body replacement required. I was going 75mpg on a highway in Ohio traveling to Illinois. 2 of 3 lanes closed. Car lost power going from 70-40 in seconds. Luckily I was on a downhill and was able drift to the right far enough not to get hit. Dangerous. I had gone to Ford when I read about the other people with this issue back in August. They would not repair my throttle body unless I paid. "you have to wait until it breaks"

- Naperville, IL, USA

problem #84

Sep 012016


  • 100 miles
I have owned a 2016 Ford Explorer XLT for approximately 10 months... during this time every time I excelerate there is a very strong burning smell. Of coarse bringing it to the dealer did nothing. They told me may be a sticker on engine burning.... after 10 months the smell is still as strong as the first week.. I was even asked by a police officer who had pulled me over for a lisence plate cover, that my car smelled of marijuana! this all while having children and grand parents in the car!

- Canton, GA, USA

problem #83

Oct 182016

Explorer 4WD 6-cyl

  • 11,000 miles
1st incident June 2016: During a busy school commute. On a very busy road, the vehicle lost power. Would not accelerate past approx. 15 mph. Towed to dealer and throttle body was replaced. 2nd incident Oct. 18,2016: Same exact problem as above, also on a busy street. Potential for injury or loss of life was great in both of these circumstances. Towed to dealer. Was told that only the computer needed to be reset and the car is fine??!! I have no confidence in driving this vehicle at all! afraid for my family's safety!!

- Niagara Falls, NY, USA

problem #82

Sep 222016


  • 12,000 miles


The contact owns a 2016 Ford Explorer. While driving, there was a strong odor from the air conditioning unit. The dealer was unable to diagnose the failure. The vehicle was not repaired. The failure mileage was 12,000.

- Taylor Ridge, IL, USA

problem #81

Oct 052016


  • 20,200 miles
Was traveling on I-96 at 60-65 mph fairly heavy traffic in the left center lane. The wrench light and check in light came on and loss of acceleration. Luckily was able to move to the left shoulder without incident. The engine was running very rough and I shut the engine off. The wrench light message gave a message to check manual. I started to call for roadside service and was on hold for a short amount of time. I hung up and tried to start the car as I was approximately a mile from the next exit. I was able to start the car. The wrench light was off but the check engine light remained on. I was able to get the car to accelerate normally and decided to try and get to the next exit. I was able to cross to the right lanes but the same thing happened and was not able to make it to the exit but at least I was on the right shoulder. My opinion is that this issue could be a big hazard. I was fortunate to have traffic that was light enough to allow me to maneuver but if this were to happen while making a left hand turn across traffic, heavy traffic or close following traffic this could have been a bad accident.

- Wolverine Lake, MI, USA

problem #80

Oct 052016


  • 10,900 miles
Traveling North on the loop 101 in Arizona going approx. 72 mph when the engine suddenly stopped accelerating and decelerated to approx. 20 mph. Almost caused an accident as I had to get out of the fast lanes of traffic and into the emergency lane. A picture of a wrench appeared on the dash and told me to read the manual. Vehicle had to be towed to the dealership where I bought it. Very disappointed in Ford's roadside assistance as I waited an hour and a half for a tow truck.

- Peoria, AZ, USA

problem #79

Sep 242016


  • 6,000 miles
Driving on freeway with sudden loss of power. Instrument panel read "see manual". pulled vehicle over, restarted with no problem and went on our way. Luckily no one was hurt, but potential for injury/accident is very significant.

- San Marcos, CA, USA

problem #78

Aug 232016

Explorer 4WD 6-cyl

  • Automatic transmission
  • 8,000 miles


The contact owns a 2016 Ford Explorer. The contact stated that while driving at 40 mph, the vehicle lost power. In addition, the accelerator pedal was depressed but the vehicle failed to accelerate. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 8,000....updated 12/14/16

- Terre Haute, IN, USA

problem #77

Sep 132016


  • miles
My vehicle engine stalled while I was driving, a wrench and airbag icon displayed which said see manual. The Ford dealership told me to restart the vehicle. While waiting to get it in for service, I was driving on a busy highway and the vehicle shut down again causing me to coast to the median. I was nearly rear ended as a result.

- Pittsburgh, PA, USA

problem #76

Aug 112016


  • 21,000 miles
2016 Ford Explorer Sport - fully loaded 3.5L eco boost. Within weeks of buying we noticed an exhaust/sulfur smell in cabin when climate control on and front + rear air going with recirculate on as well. It started while accelerating/passing gear on hills/grades but now does it all the time...even when stopped at a red light! we have taken it to dealer four times while they have had my Explorer for over 50 days total. Dealer will not acknowledge smell even though we have taken multiple test drives with portable carbon monoxide reader showing extremely high levels with smell present & recording the incidents at the same time (Ford tech in vehicle with us witnessing the co reader levels). Corporate Ford engineers are denying and downplaying odor & co readings. We have been dealing with this for over four months - Ford has yet to provide a loaner but they want me to pick up my car when it's not repaired but they deem "safe". quite a liability don't you think? we are "extreme commuters" so we are in our Explorer at least 15 hours a week and now experience migraines, drowsiness, being nauseous, and my wife is currently being tested for cancer. Please include the 2016 Explorer models with your investigation so my family and I can be healthy + safe while driving. We implore the NHTSA to help us and others with families that Ford is willfully exposing co poison to and they are not acting to remedy this situation on their own with your intervention. I invite Ford CEO's along with their families to drive my car that they claim is 'safeż for a month to see how they feel being unprotected and laid bare to their own contaminants.

- Prescott, AZ, USA

problem #75

Apr 012016


  • 4,000 miles
When accelerating up a hill or passing a vehicle or entering a freeway and then leveling off to a normal speed you get fumes in the cabin through the ventilation system. Sometimes these fumes burn your eyes, nose and affect your breathing. We have had our vehicle to dealership and been in contact with a Ford customer service rep about six times with no fix.

- Morris, OK, USA

problem #74

Aug 252016


  • 7,000 miles
Vehicle lost power while driving down a busy highway at 65+ mph. Engine was running rough (sounded like a tractor) and could not accelerate. Dash lights came on. Vehicle was able to coast to an exit ramp where it was towed to the dealership to have the throttle body replaced. Mileage was just over 7,000. It is sad that I had to rescue my family (wife, 4 month old baby, 3 year old and 6 year old) off a busy highway exit ramp when the vehicle is less than 6 months old. The tow truck driver said he gets about 3 or 4 of the same issue with new Explorer a week. How can this not be a recall" now we will drive in fear of this problem occurring again since, from what the dealer said, the throttle body was replaced with the exact same part. I guess we just won't take any long trips when we are around 7,000 miles on this throttle body..." unbelievable Ford. What a piece of junk!

- Boston, NY, USA

problem #73

Aug 242016


  • 10,400 miles
The contact owns a 2016 Ford Explorer. While attempting to decelerate from 65 mph, the vehicle stalled without warning. The driver was able to coast onto the shoulder. The engine warning indicator illuminated after the failure occurred. The vehicle was towed to the dealer where it was diagnosed that the throttle body failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 10,400.

- Frederick, MD, USA

problem #72

Jul 122016


  • 8,200 miles
800 miles from home on a city street in mccall id, the wrench symbol appeared and our 2016 Explorer went into limp mode. We were towed to kendall Ford, meridian id with the diagnosis of a defective throttle body. We were given a rental car to head back home as the part was on back order across the country. Seventeen hours later the dealership called and a part had been found. We returned and picked up our Explorer but today do not have 'peace of mind' that this will never happen again. Our greatest fear is the next time we could be on a busy freeway and cause a serious accident or deaths while 'limping' to the shoulder or exit. We truly believe that every Ford Explorer owner who goes through this defective etb replacement hassle should be offered an extended warranty agreement. The 2009-2013 Ford owners(1,600,000 of them) with throttle body failures received warranty coverage for 10 years or 150,000 miles. We 2016 Explorer owners deserve that same offer- it is the decent thing to do.

- Mesquite, NV, USA

problem #71

Aug 202016


  • 10,400 miles
Almost killed driving with two young grandchildren on major highway when lost power. Had to make across lanes to shoulder of road, causing cars to swerve around us. Problem deemed to be throttle body assembly. It amazes me that this problem has existed for so long and the NHTSA has done little about other than making Ford cover through extended warranty"??? how many deaths need to occur to get action????????"

- Berwyn, PA, USA

problem #70

Aug 162016


  • 7,000 miles
The contact owns a 2016 Ford Explorer. While driving approximately 40 mph, the engine shut off. The contact turned off and restarted the vehicle, and the check engine indicator illuminated. The vehicle was taken to a local dealer where it was diagnosed that the throttle body needed to be replaced. The manufacturer stated that they would look into the matter. The failure was not remedied. The failure mileage was 7,000.

- Mcarthur, OH, USA

problem #69

Jun 202016


  • 9,025 miles
Engine periodically dies at highway speeds under moderate to heavy acceleration. Particularly dangerous when attempting to pass and/or when acceleration is necessary on an incline. Occurs almost every time you attempt to accelerate. The engine appears to loose all power a second or two after depressing the accelerator and will not recover until the accelerator is released completely and then is re-engaged very lightly. Will recover to moderate cruising speed but will not allow passing and or maintain a safe speed on a steep incline. Occurs very consistently on the highway at speeds of 45mph or higher. Will also occur in city driving but less consistently. Very dangerous when attempting to pass, legally, on two lane roads and in heavy traffic on mountain roads when sudden loose of power creates havoc for the vehicles following you.

- Phoenixville, PA, USA

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