Bought my 2016 Ford Explorer Sport brand new. At 13k miles I started to get this strong burn/fuel smell. Was afraid to drive so my husband drove it to the nearest Ford dealership (not where I purchased it) they wouldn't give a loaner and had to fight with Ford corporate to cover my rental cost while my car was being fixed. Finding out it's up to the discretion of the dealership to give you a loaner doesn't matter how new your car is. They had my car for a week. returned is saying it definitely had a smell but couldn't locate the problem. I took it home and it continued to smell again. This time I called the Ford dealership where I purchased my car. I took it in and they were very accommodating with getting me a loaner since I purchased the vehicle there. After a week said they also could not find anything and think that it was possibly something I ran over that stuck to the vehicle and was burning off. I took my car and eventually the smell went away. now it's 4 months later and I'm at 18k miles and leaving work yesterday when I put my car in reverse it made a thud noise and it was difficult to go into reverse. I was able to drive to pick up my son from school but when he opened the door the smell hit me. My son was like, "Your car smells like it's burning." When pulling out in reverse it was worse this time, It made a noise and sounded like I ran over something. was able to drive home with the smell intensifying. I called road side and they towed my SUV to the dealership this morning. I'm anticipating the news....WTF!!!
A D V E R T I S E M E N T S
Bought my 2016 Ford Explorer Sport brand new. At 13k miles I started to get this strong burn/fuel smell. Was afraid to drive so my husband drove it to the nearest Ford dealership (not where I purchased it) they wouldn't give a loaner and had to fight with Ford corporate to cover my rental cost while my car was being fixed. Finding out it's up to the discretion of the dealership to give you a loaner doesn't matter how new your car is. They had my car for a week. returned is saying it definitely had a smell but couldn't locate the problem. I took it home and it continued to smell again. This time I called the Ford dealership where I purchased my car. I took it in and they were very accommodating with getting me a loaner since I purchased the vehicle there. After a week said they also could not find anything and think that it was possibly something I ran over that stuck to the vehicle and was burning off. I took my car and eventually the smell went away. now it's 4 months later and I'm at 18k miles and leaving work yesterday when I put my car in reverse it made a thud noise and it was difficult to go into reverse. I was able to drive to pick up my son from school but when he opened the door the smell hit me. My son was like, "Your car smells like it's burning." When pulling out in reverse it was worse this time, It made a noise and sounded like I ran over something. was able to drive home with the smell intensifying. I called road side and they towed my SUV to the dealership this morning. I'm anticipating the news....WTF!!!
- sglennon, San Antonio, TX, US