This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side front window detached. The vehicle was taken to the dealer, where the thread was replaced; however, the failure recurred. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2016 Ford Explorer. The contact stated that while driving, the rear glass exploded without an impact. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 90,000.
Employee was driving home from work. He had warmed up his car before driving about 10 minutes. All of a sudden his back window exploded. Weather was colder. Found online that there was a problem with Ford's windows having issues with windows getting too hot and then popping when the cold air surrounded it..
/employee started the car to warm it up and the back window exploded. Had to have back window replaced. Vehicle had been parked overnight in his driveway.
- Richmondville, NY, USA
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- San Jose, CA, USA