This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Just recently purchased a 2019 Ford Explorer limited. While driving on the freeway and almost nearly being side swiped by a big rig who apparently did not see me or hear my horn. I then pulled over nearest exit and pressed my horn to hear that it was low sounding. I thought maybe it was defective or a recall on horns. I searched online to find out that Ford has only installed 1 horn for this year model. Not sure if its to be cheap or by mistake, but I have read many reviews that there's only 1 horn installed when all previous years have 2 horns installed. There also has been videos made on youtube regarding concerns of these 2019 Ford Explorer. I truly believe this is a big safety issue.
Rear hatch electric opening/closing mechanism failed - hatch came down a struck the head of a person causing an injury. Also because the hatch wouldn't close properly exhaust entered the vehicle when being driven.
The 2019 Ford Explorer is delivered new with one inadequate horn. All other model years have two horns and are what you expect from a horn. This is a dangerous situation, the horn is so low I could not scare a squirrel. Ford Motor Company said they cannot upgrade. The Ford dealer said they cannot upgrade without effecting the warranty.
- Warwick, NY, USA
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- San Lorenzo, CA, USA