Doing 70 mph and trim along passenger windshield broke in half and flew off

- Perryville, MO, USA

OEM Ford Gen 4 SYNC 3 Nav APIM suddenly started sporadically functioning. Contacted Ford after viewing multiple recalls from previous years Ford vehicles with exact issue. After being told there was no recall on my 2019 Explorer, was given a quote of $170 to diagnose issue, $900 + for APIM module, plus installation and programming. We purchased a re-programmed APIM module and installed. Problem is now corrected. Recall needs entered on this unit. Attaching photos of front & back of bad unit: WY1W748K GR26A KB5T-14G370-DCA SERIAL NO. 205831 MFG - JANUARY 2019 ASSY NO. MAJ0673GX PANASONIC AUTOMOTIVE SYSTEMS MODEL FA-170-BCAR-HS IFT# RCPPAFA16-2032 FCC ID: ACJ-FA-170-BCARHS IC ID: 216B-FA170BCARHS ANATEL ID: 05008-16-09014 CMIIT ID: 2016AJ4795

- Florence, AL, USA

Windshield trim falling off and deteriorating - windshield rattling - took to dealer to replace windshield trim - paid $642 to replace deteriorated trim - want a recall on this as it is very dangerous/ I also want reimbursement of $642 for repair

- Elmhurst , IL, USA

The rear camera failed and it was discovered a corroded connector and cable. This is causing rear camera to fail. Ford helped with the repair cost however, the entire cable was replaced. Waited 5 months. This is a common problem and FORD should cover the refund and recall. The cameras are on a recall but not the cables that are causing the camera to fail. The repair costs like $2000. Ford did help. This is a manufacturer defect and the problem is common. Please see pictures and the video link. https://youtu.be/ewz_OeFO_6M

- Grand Haven, MI, USA

Passenger's side A pillar trim piece broke and flew off at highway speed. This seems to be a previously identified manufacturer's defect not yet recalled.

- Walnut Springs, TX, USA

Windshield and door trim is coming unglued and flaps while driving normal highway speeds.

- Denham Springs, LA, USA

I have a 2019 Ford Explorer. I have seen that serval people have reported the front windshield trimming flying off going down the road for no reason. I recently had to replace both of my window trimming because this happened to me. One flew completely off going down the interstate and the other one came off but lucky did not fly off with traffic around. This is very dangerous not only for the owner of the vehicle but other vehicles around when it flys off. I have contacted FORD and they do not want to reimburse me for the amount of money I have spent to get this fixed. This is not a default on the owners end, it is a FORD default. I feel as if Ford needs to reimburse. Again, this could be very dangerous for other drivers on the road when these prices fly off. Safety first.

- Kinston, NC, USA

Roof rack rails coming off car. Recall number 21S22. I took my 2019 Ford explorer to the local Ford dealer on 03/25/2022 and roof rails were repaired. Roof rails coming off again. I called Ford motor company again (CS-40164791). A lady named Fallon told me there is nothing Ford Motor Company can do. All recall attempts have been made. Roof rails did not look like this when car was new, plus the roof rails looked like new when local Ford dealer made first recall repair. Now coming off again. Roof rails may not have been repaired correctly or to recall recommendation. I have checked many Ford Explorer-??s, in parking lot, between 2016 and 2019 none have roof rails sticking up 3/4 of an inch in rear of car like mine.

- Clovis, CA, USA

I have had the key pad replaced 2 times because it melts at top. It has melted again Should it be recalled

- Monroe, GA, USA

There is a recall and no remedy has been done. Still waiting on a call or email.

- Gaithersburg, MD, USA

We continue to smell exhaust fumes in the cabin on the vehicle.

- Jacksonville, FL, USA

1. The vehicle HORN unknowingly and unexpectedly stopped working, became unavailable, and subsequently failed to alert other of hazardous conditions, when approperiately initiated by the driver/operator. Without any indication or prior warning to the driver that the HORN was NOT FUNCTIONAL. This vehicle can be made available for NHTSA inspection upon request. For all intensive purposes, the only unique purpose for having a vehicle HORN is for SAFETY. 2. SAFETY was compromised and reslted in highly eleveted risks for the Driver, Passangers, Pedestrians, Traffic Officers, By Standers, Other Vehicles and Congestion, following a Night Time Egress of an NFL Football Game. 3. The problem is repeatable and the HORN is currently in a FAILED state. The HORN has not been diagnosed or repaired. It has not been confirmed, by the Dealer, nor Independent Service Center. WHY" For them to bill me some ungodly amount, just to tell me, my the HORN DOES NOT WORK.. ON a vehicle I financed/purchased 4 months ago? and that I paid $200 last month for a FAILED BATTERY last month. Good LORD, and on a vehicle with more automated driver assist sensors, than a MARTIAN LAND EXPLORER? and the HORN FAILS" For SAFETY, HORNS are intentionally "enabled" and maintained in fuctional state. Note: AUTO OWNER has reported this SAFETY DEFECT to NHTSA. Owner requests all costs of diagnosis, parts, replacement, labor, repairs, wiring, computer, software, and the transparent identification of flaws in automatic updates via internet and wireless, connectivity, software updates, digital processing of vehicle operating systems, and digital monitoring of driving conditions, location, and environment. 4. No. It has not been inspected by manufacturer, police, insurance reps, or others. Yet. 5. No warning lights, messages, or indicators prior to non-functioning and unexpected HORN failure. I would like to request independent NHTSA inspection Root Cause Analysis. Thank You

- Smyrna, TN, USA

The windshield weather stripping has Disintegrated. Half is missing. What-??s left crumbles in your hand. I am get a picture, just not at this time. I will have it there is ever a follow up.

- Lakeland, FL, USA

Last 2 times I have drive the vehicle more than several hours, a burnt odd smell has come from the engine however there have been no check engine lights, only an odor or chalky burnt smell. I have 3 young kids and they smelled it as well. It hasnt happend on short trips I noticed after longer trips of driving

- Chula Vista, CA, USA

Very loud noise from the engine was told it was the supercharger but it sounds like a constant clicking. We took it back and dealership told us it was fixed. Still makes a loud clicking when driving, more so when accelerating. Called dealership, they said they fixed it. To us its still doesnt sound like a 2019 vehicle should

- Chula Vista, CA, USA

Carbon monoxide smell in the car when driving, we took the vehicle in to the Ford dealership where we bought the car, on several occasions, and they tell us they can not find a smell, of a problem, so we have just had to live with the horrid smell, with a new baby and another small child riding inside. Very unsafe in my opinion. We also noted that the horn is very quiet. Only horn was installed in the 2019 Ford Explorer, as opposed to the previous year vehicles, they had 2 horns installed.

- Garland, TX, USA

For this model year Ford equipped the Explorer with a single-tone horn. The volume is very low and sounds like a toy horn. I do not have any confidence that this horn will help me in a dangerous situation.

- West Caldwell, NJ, USA

I have had the car in to the dealer twice now for carbon monoxide entering the passenger compartment. I have had a carbon monoxide detector that I purchased from a retailer that shows elevated levels above 60 parts per million within the passenger compartment my family has been experiencing neurological symptoms related to the co exposure

- Alanson, MI, USA

Noticed severe exhaust smell when defrost is on while driving, and more moderately when the recirculated air is on. Looked up the issue online and found that our 2019 Ford Explorer is experiencing the same issues that caused a soft recall from Ford for their 2011-2017 models. Took it to local Ford service center, but they could not replicate the issue. However, the tech at Ford service called their hotline, who stated "rear air vents were loose causing this concern". following this call, Ford service center did the following (all quotes are from service invoice): "removed rear bumper cover and inspect[ed] air extractors. Inspection found both extractors were not connected on the left rear corner of both sides, like they are broken will not properly seat. Inspection also found liftgate drain valve was missing and lr taillamp gromet was not seated to the body. Replaced both extractors and drain valve, reseated lr taillamp body plug, reinstalled rear bumper and test drove." We have not noticed the exhaust smell since the fix one week ago. I am reporting this so that NHTSA and anyone reading this knows that the Ford exhaust issues that caused so many problems are still ongoing through the 2019 model, and also so that consumers who have this model know exactly what to tell their local Ford service centers to do to fix it.

- Pittsboro, NC, USA

Back up camera doesn't work especially not in cold. I can just start the vehicle and the camera won't work once but it has now become an all day thing

- Graham, TX, USA