Print this page

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Ford Explorer body / paint problems

body / paint problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2020 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

2020 Ford Explorer Owner Comments

problem #1

Sep 022021

Explorer

  • miles

A D V E R T I S E M E N T S

The back hatch has opened 4 times with no warning. The vehicle was in motion. First Time September 2021: I was backing out of my garage, the hatch came open and hit my garage door, it bent the hatch and it was repaired by RT Auto Centerville Iowa and garage door had to be replaced. Second time November 2021: I was backing out of my driveway and it came open with no warning, no damage. Third Time October 2022 I was backing out of my garage, the hatch came open and hit my garage door again, no warning, Repaired by Copeland Repair Center Oskaloosa Iowa Fourth Time February 2023: I was backing out of my garage, the Hatch opened with no warning & hit my garage door, the hatch, and camera were completely replaced and the vehicle had to be painted by Copeland Repair Center Oskaloosa Iowa. Prior to the fourth incident, I contacted FORD Motor company and was advised there was no recall or complaints on this issue and was told to go to the FORD Dealership. I went to the Ford dealer and was advised to take the problem to the repair shop, it was not FORD's issue that they had check it and found nothing wrong. Since the camera and hatch have been totally replaced, this has not happened. I am worried to have passengers in the back row seats due to this issue, for fear it will come open and someone will get injured. I purchased this vehicle new in May of 2020 from Junge Motors, North Liberty, Iowa. [XXX] [XXX] [XXX] [XXX] I only have one of the 3 Estimates. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

- Exline, IA, USA

Not what you are looking for?