This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford Explorer. The contact stated that while her husband was driving 62 MPH, the passenger-??s side front seat belt was unlatched without passenger input. The occupant buckled the seat belt however, the failure recurred. There were no warning lights illuminated. The contact called the local dealer, and it was diagnosed that the seat latch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.
The wiring harness in the back for the air was installed upside down, making the hot cold and the cold hot The vent in the ceiling that distributes air was kinked and had to be replaced The seatbelt on the drive side second row bucket seat was installed upside down The heater core had to replaced due to heat not blowing hot, still not and car was returned a second time Found out upon calling Ford that the car had two transmissions repairs by the previous owner and another "additional repair" done in 2022, would not disclose to me. I informed them the dealership gave me clean car facts. Car has less than 28,000 miles on it. I have had it less than ONE month.
No accident at this time. This is regarding the knob shifter and its ability to automatically shift the vehicle into park when disconnecting the seat belt and opening the drivers door. The system works great unless you are using a seatbelt extender. I think this should be addressed. I don't think drivers are made aware of this issue. I certainly was not.
- Memphis, TN, USA
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- Foxworth, MS, USA