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pretty bad
Typical Repair Cost:
No data
Average Mileage:
9,100 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. not sure (4 reports)
  2. put another cooler on it (1 reports)
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2020 Ford Explorer transmission problems

transmission problem

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2020 Ford Explorer Owner Comments

problem #5

Aug 072020

Explorer Limited 2.3L Eco Boost

  • Automatic transmission
  • 3,100 miles


To people with mechanical understanding, transmissions suffer a "beat down" when the fluid, the life blood is in a slow leaking mode, until it gets so low, the front pump starts howling, the car banging in & out of gear…

Now here is where the story starts slipping into the unacceptable mode… same thing happened Again...TWICE… I will shorten this up by saying the Dealer shoved me to Lemon law to get rid of me , That is a "Fake Hope" they do under the pretense that they might (Ha Ha Ha) buy it back...

BUT WAIT...First time I spoke to this RUBBER HEAD I knew they had no intent… So.... I Dug / Pushed Deeper… I Talked to lady in Ford’s ex office, she was very nice... but, when pressed for her boss or someone that had authority stressing that all I want is a car that the drive train has not been driven to failure...

There is a -Stigma- when Spending 50K on a new car that doesn't make it to the first payment... I found out more… I was told by someone that I respected his candor , but don't accept and like the reality of his answers. The Real was with so many problems with the 2020 lineup, and Ford is having money problems of their own.

The dealers are privately owned, and when Ford is not supporting them, the laws insulate them and they don't have to. That's right… They can and did in my case having the info that this car came from the - bad batch. I was told by the new truck manager, not that the previous man mentioned. Also even know of problems, Ford won’t put up graded cooler until failure. But failure puts your trans in jeopardy, and Ford only changes cooler & refills.

If it works it works... Please and come pick up your new 50K car that we knowingly sold you because we bought them from Ford and they gotta go and go.... But sorry for your Luck....our ass is covered by the laws... And Indeed they are…

Yes I checked with a local attorney - It's legal because it's got a warranty which is just total crap... I notice they are really nice vehicles , but a lot of them showing up used with low miles at dealers around here. I only wanted one fixed before it broke not to abuse tranny... but NONE So FAR.

- Joe L., Mascotte, US

problem #4

Jun 282021


  • Automatic transmission
  • 10,635 miles

Transmission stuck in high gear!!!! After repeated calls that I told them there was something wrong and was told there was nothing they can do unless the light stays on.

- Delores B., Nicholson, US

problem #3

Jul 132021

Explorer XLT 2.3L I4

  • Automatic transmission
  • 16,450 miles

Purchased my car slightly used with 9k miles on it, currently has 16,500 miles. Was driving the other day and the car had a huge jerk when I was breaking or speeding up around the 3rd gear. It was as if I was going over a speed bump at a fast speed, and definitely scared me each time it happened. The car has now been in the shop for a week and a half and I am no closer to a diagnoses for the issue besides they have to remove the entire transmission to see what's wrong. Incredible disappointing that this seems to be an issue that keeps happening. Now I have serious concerns that whoever traded in this car maybe could have been hiding bigger issues.

- Shannon G., Richmond, US

problem #2

Jan 292021

Explorer XLT 2.3L

  • Automatic transmission
  • 6,600 miles

It was never really what you would call smooth shifting. But it's suddenly much worse with loud jolting downshifts and clunky upshifts. It's basically undriveable now. I didn't think it would make it to the dealer. Been at the dealers all week, still being diagnosed. No ETA on when to expect a solution.

I've gotten no communication from dealer, we call them for updates. Total Ford family, with 14 fords over the past 40 years traded in a fine 2017 Explorer for this 2020 Explorer piece of junk.

- Steve B., Gainesville, US

problem #1

Jul 152020

Explorer XLT 2.3L Ecoboost

  • Automatic transmission
  • 8,500 miles

Hard transmission shifts on my 2020 explorer at under 10,000mi, with the 12-speed transmission, everytime it shifts you would spill a drink if you were holding it. Seems like an un-resolved side effect of a transmission cooler failure at 1,500mi.

- Timothy M., Portland, TX, US

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