Is your defective Ford Explorer actually a LEMON?

Find out in 30 SECONDS or less if it qualifies for a REFUND or a CASH SETTLEMENT.

Print this page

TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections, when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.

Click a tab for more information.

Date Published
FEB 01, 2024
NHTSA TSB #
10250298
Find something helpful? Spread the word.

Become a Fan & Spread the Word