This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2025 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact heard an abnormal rattling sound coming from underneath the vehicle. A dealer was contacted. The vehicle was then taken to the dealer where it was diagnosed and determined that the front struts needed to be replaced. The front shocks were replaced, and the vehicle was repaired. The contact stated that the front struts had been replaced twice; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 2,289.
- Peabody, MA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Peabody, MA, USA