definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,986 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Focus windows / windshield problems

windows / windshield problem

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2003 Ford Focus Owner Comments

problem #4

Aug 082008


  • 69,893 miles


Back in July (ish) of 07, my 4 door Ford Focus ZX5 passenger side rear door window fell in the door while driving. On Aug 8, 2008 my driver side rear window fell in the door as well. I had my 2 girls in the back seat this time. The first time this happened I took it to a Ford dealership and was told that the top pulley had broken out of the door causing the window to fall. I now have 2 non functioning windows with the same thing wrong with them within almost a year from each other. Just waiting for the front windows to do the same while I'm driving down the road.

- Muskogee, OK, USA

problem #3

Mar 222007

Focus 4-cyl

  • Automatic transmission
  • 66,051 miles
The driver side rear electric window of my 2003 Ford Focus ls has malfunctioned & failed to respond to switch control. Motor function seemed to still be intact but the window didn't respond to the electrical switch on the door panel. This resulted in the window being stuck in a half down position but could be pulled back up manually with little resistance. 1 week later the passenger side rear window exhibited the exact same symptoms. After calling a few local dealerships/repair shops, I was informed that the window(s) had probably come "off track" but they could not be certain without inspection. I received an estimate of $200 just to look at the problem, the estimate did not include any additional fee's that may incur thereafter. I contacted triumph auto glass to repair the problem and was told by the technician that this is a very frequent problem with the Ford Focus model & that he has ran into this problem several times in recent months. He wasn't able to repair the problem at the time, but he was able to identify the problem as he had ran across it numerous times. He stated that both regulators for the window motor's had failed & estimated the repair cost to between $500-$600 ! I was not able to afford that expenditure at this time & opted to glue both back windows shut in the up position. So now I have essentially no rear windows (at least windows that function) & there is damage to the carpet & upholstery from the elements. Not to mention the fear of possibly having the car broken into or stolen. I did wish to make you aware of this issue as it seems to be quite frequent. I have checked your site & several others for the Ford Focus & was unable to find any recalls or bulletins for this problem. But it's a big problem & a serious safety issue that needs to be addressed by Ford and I am obviously not the only one affected by this mechanical failure. Thank you for time and attention to this matter. Sincerely, mark williams

- Raleigh, NC, USA

problem #2

Jun 012005


  • Automatic transmission
  • miles
2003 Ford Focus. When the vehicle was first purchased front window came out. The dealership fixed it. Then, the trunk started popping open, the vehicle was fixed at the dealership where she purchased it. The vehicle was taken to another dealership, because she moved. They stated the vehicle needsednew brake pads. Te consumer told the dealership the vehicle made a noise on the passenger side by the front tire. The dealership did nothing about it. The vehicle was then taken to a tire company, they found the front rotors wore out, and this was a manufacturering problem. The vehicle was taken back to the dealership and they stated the vehicle needed new rotors and brake pads. Also a piece was coming off the vehicle between the two doors on the driver side between the windows. This vehicle just went over 15,000 miles when she was leaving the dealership. In addition, there iwas something wrong with the steering wheel, it was too hard to pull back, and it swerved in the other lane. The trunk was still coming open.

- West Bend, WI, USA

problem #1

Jun 152005

Focus 6-cyl

  • Automatic transmission
  • miles
The consumer states he took his vehicle to a mechanic and was told the vehicle needed a new window regulator. When he called the dealership they stated that the part was on back order and would not be available until August 15. The power windows on his vehicle was rising sideways. If this continues to happen, the mechanic stated it would eventually break.

- Cuyahoga Falls, OH, USA

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