This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2004 Ford Focus. Consumer states transmission gave out with a mileage under 20,000. Consumer requests reimbursement. In July 2009, the vehicle needed a new battery. About a week after the new battery was installed, periodically the cluster lights would make a sound and the lights would blink on and off. It would happen twice in a matter of seconds, but did not happen everyday. The consumer followed instruction on what to do. The situation was a little better, but the cluster blinking, etc still occurred periodically. A week later, as the consumer backed out of her driveway, there were sounds coming from the vehicle and they seemed to get worse. The consumer had the vehicle towed to a transmission shop. Upon inspection, the transmission plate which was located under the engine showed transmission fluid an D excessive amounts of metal fillings. The mechanic showed the consumer the damaged parts where the teeth in the gears were not working properly which caused the metal fillings in the transmission plate.
The contact owns a 2004 Ford Focus. The contact stated that the vehicle caught fire while parked. He has not contacted the dealer or manufacturer. The fire department arrived at the scene and are currently filing a report. The fire was caused by the electrical system of the driver side battery. The vehicle is no longer able to be driven. The contact researched other vehicles like his and noticed a pattern of fire related failures. The current and failure mileages were 32,000.
2004 Focus belt tensioner broke and battery failed. The front door had to be aligned and the door seal was replaced. The throttle cable had to be re-routed due to the cable binding. The front wheel bearings were replaced. The left rear motor assembly was replaced, the 3rd brake light lens and right side cv axle was replaced. The transmission started shifting erratically. The consumer attempted to make a turn, and the transmission would shift from 1st to 2nd gear until the engine revved up past 6000 RPM. The consumer was told there was a problem with the servo pistons. The transmission was eventually repaired. The battery failed 5 times.
I purchased my 2004 Ford Focus in April of 2004. The battery went dead in May 2005. I had the car towed to the Ford dealer and the ealer replaced the battery. Car was dead again July 4. the car was jumped and take to the dealer. Dealer said they couldn't find a problem and charged the battery. It was dead again on July 9th. I had dealer come get the car and they said it was a bad cell in the battery and replaced the battery again. I was dead again on July 21st. Had the dealer come get the car they jumped it and took it in. They charged the battery and still tell me they can't find anything wrong with the car.
- Marysville, OH, USA
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- Westbrook, ME, USA