really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,403 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Ford Focus drivetrain problems

drivetrain problem

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2015 Ford Focus Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #23

Jun 112016


  • 25,000 miles


When accelerating from a stop and low speed, the car does not respond right away, shakes and then jumps forward. Merging into traffic is a concern of am I going to get hit. In stop and go traffic I have to slam on the brakes from hitting the car in front of me. It is in the deals know and they told me this is a common problem. They had to order a clutch and told me to drive the car while the part comes in. It is a safety concern. It only has 25,000 miles and is an automatic.

- Gray, ME, USA

problem #22

Mar 112016


  • 14,000 miles
Two weeks after purchasing the car in October 2015 the transmission started rattling and would hesitate and shudder in traffic when accelerating at low speeds. The Ford dealer said it was within specs. The problem is intermittent. In March, 2016 it fell out of gear with my wife on a trip to charlotte. The local Ford dealer replaced the trasmission control module and did other work on it. It appeared ok for about two weeks and the shaking, shuddering started again, our local dealer service department said, it drove normal. Within the last three weeks it has dropped out of gear three times when stopped on a hill and taking my foot off the brake to step on the gas. This caused it to roll back slightly. Ford customer service told me they can't help me because it doesn't qualify under the lemon laws. Because this transmission problem has become well known the trade in value at the dealer is only $9000. My wife is afraid to drive it. I think Ford is hesitant to recall and replace the transmission because the dry, dual clutch design gives them better fuel efficiency and they would have to compensate owners for worse gas mileage. What good is gas mileage if we don't trust the car and feel it isn't safe. We have five Ford vehicles, two trucks, one with 305,000 miles on it, a 97 cobra, a 2007 Focus with 275,000 miles on it that drives like a new car and the only one with a serious problem is this new 2015 Focus that none of us feel safe driving. Apparently Ford will have to be forced into correcting the problem by NHTSA or civil suits. I do not want to sue them, I have been a loyal Ford customer and I want them to permanently fix the transmission.

- Six Mile, SC, USA

problem #21

May 262016


  • 9,400 miles
The contact owns a 2015 Ford Focus. While stationary, the vehicle sputtered and had delayed acceleration at a stop light. It was diagnosed that the transmission had malfunctioned. The manufacturer was made aware of the issue. The VIN was unknown. The failure mileage was 9,400.

- Morrisville, NC, USA

problem #20

Jul 312015


  • 500 miles


The vehicle transmission trips, jumps, stall, etc while driving. It may cause the car to go slowly or too fast in a manner that may cause an accident with the back or front car. Dealer service says that it is normal without driving the car on the road.

- San Antonio, TX, USA

problem #19

Nov 272015


  • 15,000 miles
Car is at 18K miles. Trans has been shuddering, hesitating upon acceleration & making grinding noises. Dealer "recalibrated" 2 times and now says I need a clutch for which I have been waiting 9 weeks. Believe that Ford dealer is hoping I miss NJ 24K lemon law limitation. Fearful of long distance travel since don't know if car will stop shifting. Problem is evident at stop and go traffic.

- Old Bridge, NJ, USA

problem #18

Sep 302015


  • 16,342 miles
The contact owns a 2015 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle was jerking and hesitating. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be reprogrammed. The vehicle was repaired however, two months later the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the clutches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,342.

- Abita Springs, LA, USA

problem #17

Apr 102016


  • 14,800 miles


My 2015 Ford Focus' transmission started to "shudder" with a jerking motion when accelerating at low RPM. Also I've experienced a loss of power/delayed acceleration when I press the gas pedal, especially when going up a hill, causing the car to not accelerate for about two seconds when I need it. There was a message "transmission overheating", then "press brake pedal" when I was idling in heavy traffic on the freeway. I had the car towed to serramonte Ford where I bought it, and bill the service person told me that "Ford Focus' are supposed to shudder, but that it probably had a bad double-clutch that needed to be replaced, and that there was a 12-week back order from the manufacturer, and that they would reprogram the computer and that should help the shudder problem as a temporary fix. I had an appointment that I waited four days for, then he told me the day of the appointment that it would be 3-7 days before he could look at it. When I called bill three times 3days in a row to see if it was fixed and him ignoring the messages, he called on the 5th day saying my car was ready. I went to pick it up and he said it still might have a little bit of a shudder and that it was normal and that it was safe to drive my car. He only listed that I complained of a shudder on the work order, never put down that any repair parts were ordered or on back order, and made it look like there was only an inspection along with an oil change. I drove my shuddering car home, perturbed at they're inadequacy. I received an E-survey from the dealership and I gave them the poor grade that was warranted. Within 30 minutes, service director henry called saying he'd have the clutch in only 8 weeks to appease me, but that I'd have to keep calling for updates. I don't feel safe driving it, fearful of it stalling when I need power critically. Faulty car that needs recall among many focuses.

- San Francisco, CA, USA

problem #16

Apr 072016


  • 1,000 miles
Purchased 1 month ago. At 1000 miles the car began to hesitate, lurch and jerk. One time trying to make a right on red, I pressed the gas to go and it went, then stopped, and then continued as if I hit the brake pedal. My right foot was on the gas pedal the whole time. A car with 1000 miles should not be doing this at all.

- Tucson, AZ, USA

problem #15

Apr 192016


  • 28,440 miles
The contact stated that a 2015 Ford Focus was rented from enterprise rental car. When the vehicle was placed in the drive position and the accelerator pedal was depressed, the vehicle failed to respond. The contact stated that the vehicle would vibrate uncontrollably. The contact was informed by enterprise rental car that the transmission was replaced and stated that the vehicle normally operated in that manner. The manufacturer was not notified of the failure. The approximate failure mileage was 28,440.

- Thonotosassa, FL, USA

problem #14

Dec 222015


  • 92,980 miles
The contact owns a 2015 Ford Focus. While at a stop light, the vehicle hesitated to accelerate. The failure recurred each time the vehicle came to a stop. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,980.

- Anaheim, CA, USA

problem #13

Jun 232015


  • miles


Purchased this car at the end of May 2015, the car started jerking and shuttering in June, I do not feel safe in this car sometimes I am afraid when backing up or taking off that I will jerk and hit someone. I really wish I did more research on this car before purchasing and also that the dealership would share this info so you make a choice on being apart of a experiment of driving with a whats supposed to be dual clutch. For a first time buying a brand new car this is my worst experience. I have filed the lemon law twice because I do believe this problem fits the criteria to file. Its very scary driving with my son in the car I constantly pray before I drive the car. On the highway and in traffic is the scariest you just never know what the car will do. I don't know what to do at this point. I have taken it to 3 different Ford dealerships on several different occasions. First I was told I need to break it in and drive 1000 miles after that if it still happens bring it in so I did. The car had 2 recalls one I was told would fix the problem but it didn't. Ford was sure my car stopped jerking they thought they fixed it. I took it to another Ford they test drove and took a look at said the problem was the clutch assembly line is slipping. So they ordered a new clutch and put it in. Once again I was told after 1000 miles if the jerking is still there then bring it in so I did but of course the dealership told me they get so many calls about this problem and at first they didn't want to give me the time of day since the part is on back order and there nothing they could do for me, I told him just have someone drive it. Another service rep drove it but said he didn't feel anything just the normal jerking. I know how it feels to be in a manual car and the Ford Focus isn't it. This car when taking off, slowing down and picking back up feels like it will break down.

- Laurel, MD, USA

problem #12

Nov 182013


  • 500 miles
Shuttering, grinding and jerking of transmission upon acceleration. Also bogging down and stalling. This happens when turning a corner, taking off from an intersection and merging onto the highway. I feel unsafe driving this car.

- Hazel Park, MI, USA

problem #11

Nov 092015


  • 1,100 miles
The car lurches forward, experiences delayed acceleration all the time, delayed downshifting and vehicles that have trouble stopping. It is scary when I go to pull out and the car just revs and does not move I step on gas it will slowly go, then it will just rev. Several times I had to pull to side of shoulder to get out of the way because the car was not accelerating. Scary when my kids are in the car. It does it on a weekly bases. I have taken it in several time but they say sorry if they cant see the car doing it they cant fix it. This is a safety hazard when the car does not accelerate to move.

- Lake Stevens, WA, USA

problem #10

Dec 282015


  • 4,000 miles
I was driving on a major road at speeds of 50mph when car lost all power to the wheels and transmission slipped. I was leaving a mall parking lot and accelerating when the car jerked dangerously and stopped accelerating causing me to loose speed and control of the vehicle. Probable cause: Transmission failure or disconnect.

- Miami, FL, USA

problem #9

Oct 152015


  • 2,088 miles
I purchased my car with 12 miles on it.the transmission shuddered and lagged from starting point.couple weeks after I bought it, I was doing 70 on the freeway, it down shifted to 4th gear.the trans was in D and 4th at the same time.I called Ford and they said to have it towed, it may not be safe to drive.was told by the dealership it was a faulty battery, they replaced it.the trans cont to shudder from starting, and lags between gears.a month later, I was at a stop light and the trans showed it was in D, but first gear started flashing.I took video of it.I took it to dealership after calling Ford.the dealership recalibrated the trans.the trans cont to shudder and lag, I called Ford for the 3rd time.I was told by the area manager that this is normal for this trans.I let her know that I feel unsafe in a vehicle where the tran shudders and lags.she stated take it to the dealership and she would put in a for a "good faith vehicle exchange".I took it to the dealership, they replaced the trans module.still having the same issues.called Ford to find out status on my exchange (I let her know I wasn't looking for an upgrade, I wanted the same car in a manual, which is a down grade) was told it was denied.I asked for a reason, they would not give me one.I asked for her supervisor.she called me and stated request was reviewed and it stands.I asked why it denied, and what they check when making decision.she stated could not give me any information because its proprietary.she said I should have been advised by the dealership that the trans would react that way.she also told to take it back to where I bought it, see if they will take it as a trade on something else.the dealership we bought it is 6 hour drive, there is snow in the mountains that we would have to cross.car currently has 5300 miles on it.first time was 2088 miles, Oct 15.2nd time 3095 miles, Nov 11,3rd time 5158 miles, Dec 7.

- Centralia, WA, USA

problem #8

Nov 162015


  • miles
Ever since I bought the car I thought there was something wrong with the transmission, but it being a new car and a new system we thought that maybe this is just how the car works.. fast forward to around 20K miles my car now needs a new clutch.. it will not shift properly it will shutter, it will stall it makes grinding noise while increasing speeds and shifting.. this car is not safe and I don't del comfortable driving it or putting my kids in it, the dealership told me it will take 4-6 weeks for my new clutch to arrive but it's ok to drive my car it won't cause issues unless it starts to stall.. if this car was to stall while on a freeway or or going at fast speeds this could cause an accident and put mine and my children's life in danger.

- Fall River Mills, CA, USA

problem #7

Jun 102015

Focus 4-cyl

  • Automatic transmission
  • 15 miles
The contact owns a 2015 Ford Focus. While accelerating from a stop at 10 mph, the vehicle jerked before moving forward. While at a stop on an incline and attempting to accelerate, the vehicle rolled backwards. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 15.

- Greenville, KY, USA

problem #6

Oct 222015


  • 17,650 miles
The contact rented a 2015 Ford Focus. The contact stated that the vehicle was placed in park with the engine off and the key in the ignition. The contact exited the vehicle and two passengers remained in the vehicle. The vehicle independently rolled backwards and crashed into another vehicle. A police report was not filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,650.

- Earle, AR, USA

problem #5

Sep 062015


  • 3,723 miles
2015 Ford Focus has the optional powershift six speed automatic transmission. When slowly starting from low speed 20 mph with light throttle, the engine revs to 6000 RPM and the vehicle barely moves.this creates a hazardous condition and has resulted in near misses. I have also observed this at freeway speeds where the suddenly loses speed, but the engine is still at high RPM (against the rev limiter). Only by manually shifting the transmission into neutral and then back to drive, can vehicle speed be returned.the vehicle has been taken into the dealership three times and the transmission computer has been re-flashed twice. Ford engineering has been contacted by dealer and they have no solution. A data logger from the dealership has been used to record three instants that have occurred. This is an extremely dangerous condition and makes the the vehicle unsafe to be driven. It will only be a matter of time before a serious accident occurs. Because of this condition, we are using another vehicle for transportation until this condition can be corrected.

- Fountain Hills, AZ, USA

problem #4

Jul 272015


  • 34,000 miles
I was attempting to cross a busy highway. When I accelerated the gas pedal had to be pushed to the floor in order for the vehicle to respond almost causing me to be hit by oncoming traffic. This sluggishness continued as well as hard jolting forward shifts after initial acceleration and eventually a forward jerking loud downshift noise when stopping. These problems continued, vehicle was taken to dealership. They acknowledge it is a transmission problem but refuse to cover it.

- Cantonment, FL, USA

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