This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Focus. The contact stated while driving 60-65 MPH, the vehicle started shuddering, failed to exceed to 3000 RPMs, lost motive power power and went into LIMP mode. The low oil pressure and the check engine warning lights were illuminated. Additionally, the messages "Reduced Engine Power" and "Please Service Vehicle Now" were displayed. The contact was able to coast the vehicle to the shoulder of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the oil pump belt had failed, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: SSM49918. The manufacturer was notified of the failure, and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 106,000.
The contact owns a 2018 Ford Focus. The contact stated that the check engine light had been illuminated. The vehicle would suddenly stall while idle causing the contact to have to restart the vehicle or continually reeving in order to prevent stalling. The vehicle would also display a sputtering when slowing down. The contact noticed that the mileage per gallon ratio had decreased significantly. The vehicle had been taken to a certified mechanic who diagnosed that the purge valve had been stuck open causing multiple failures. The fuel tank had been warped a bit and may need to be replaced. The vehicle had not been repaired. The contact was informed that their vehicle's year/make/model was involved in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however their VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
While driving on the highway my oil light came on, followed by a complete loss of power and my vehicle went into limp mode. I was almost hit twice while trying to get off on the shoulder. I proceeded to shut the car off for 20 minutes and checked the oil level to which it was full. I sat for 30 more minutes and attempted to start the vehicle when it started knocking. I immediately shut it off and had it towed home. From home I contacted a Ford dealership and had it towed there 9/20/23. There they ran their mechanical oil pressure gauge and my engine had absolutely no oil pressure. The -??recommendation-?? is to replace the long block and turbo, as if it-??s drivable any other way.
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine block had failed and needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure and the contact was advised to contact the manufacturer for assistance. The manufacturer was notified of the failure and the contact was denied coverage due to the vehicle being out of warranty. The failure mileage was 47,686.
- Gatesville, TX, USA
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The contact's daughter owns a 2018 Ford Focus. The contact stated while his daughter was driving 70 MPH, the low oil pressure and check engine warning lights illuminated, and the vehicle started shuddering and then lost motive power. The contact's daughter was able to veer to the side of the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the oil pump pretensioner belt had failed, which caused the engine and the turbo to fail. The dealer informed the contact that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,318.
Vehicle has less than 70,000 miles on it. While driving lost oil pressure and brakes. Yes available for inspection. When pressure was lost and brakes failed I could not have stopped to avoid an accident. Multiple articles on the pump failure. Spoke with Ford they say not their problem. No warning. Engine light came on with brake light while driving. Car has been sitting parked. https://www.thedrive.com/news/self-clogging-ford-oil-pumps-lead-feds-to-investigate-1-0-liter-ecoboost-engines#
The contact owns a 2018 Ford Focus. The contact stated that while driving at 20 MPH, the brake pedal was depressed, and the brake pedal became firm. The check oil warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle suddenly stalled. The vehicle was later taken to the local mechanic who diagnosed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact also indicated that the vehicle had previously experienced rough idling, check engine light illuminated, fuel gauge reading errors, and the Distance to Empty reading was incorrect. The local dealer was notified of the failures. The manufacturer was not notified. The VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.
When you accelerate the car hesitates and shakes, the rpm needle goes way up even though you are creeping along. It seems like it is a recall issue on earlier model Ford Focus's. The recall should be extended to all model years. There is no reason I should have to spend money to repair a transmission issue on a 5 year old car. It is sitting out on the street not being driven while I make payments, not a happy camper. The check engine light comes on also, if someone was following too close and it starts sputtering it could cause an accident, a auto parts store checked it out- Most likely solution-"Replace Dual Clutch Transmission Clutch Assembly"
My oil light is flickering. I have taken it to 3 different mechanics, one of which is a Ford dealership. Oil is getting on the timing belt, causing it to fray. Oil is being prevented from getting to the engine efficiently. They all state that the problem is a design issue, and that having it repaired will fix it for awhile, but the problem will continue later.
The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart after several minutes each time. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 63,000.
The 2nd engine for this car en 4 years 6 months that I have with it.. the dealer doesnt want to repair it, and I bring to them to check for that reason and they doesnt found nothing, months later do 2 times the oil change and less than 4 thousand miles (6 weeks) the car doesnt have oil and engine no working... Expensive to repair a lemon car
Oil pump tensioner failed without warning causing engine failure. Upon research, it's become a know issue in ecoboost 1.0 engines with Ford. Red oil pressure light comes on followed shortly by engine fault display. Confirmed by dealership.
The contact owns a 2018 Ford Focus. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk. The contact was able to park at a nearby gas station and the check engine warning light turned off. The vehicle was taken to an independent mechanic and was diagnosed with needing the engine filter to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to a second independent mechanic, where it was diagnosed with needing the engine and engine assembly to be replaced. The vehicle was repaired, and the contact was informed after the repair that the catalytic converter also needed to be replaced. The independent mechanic replaced the catalytic converter and the oxygen sensors. The vehicle was repaired but continued to experience the failure. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000
Several weeks ago, my "ENGINE LIGHT" came on. I went to the mechanics and they diagnosed it as a "CLUTCHED MOTOR" My A&B clutches are affected by this. Now my car does a little jerk when I drive it sometimes. I do the proper maintenance on it when it needs to be done, so I'm not sure why this all is happening. I would appreciate if I could get some type of understanding and/or feedback on this situation.
August 5 2023, oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo, I need a new engine and turbo charger.. to the tune of $6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help Virginia Woltz shawginv@aol.com 515-771-2790.. text only please.. dont hear well ( or e mail )
As I was driving my 2018 Ford Focus, the check engine flashed on. Almost as soon as I noticed it flashed on, it went away. Several more miles down the interstate, it came on again. Almost as soon as it came on, a warning displayed stating Engine Temp Hot, Stop Safely. As I started to pull over onto the shoulder, the power steering went out and then the brakes became extremely hard to push in. As my car slowed down I noticed smoke and as soon as we stopped flames came out from under the hood of the car. I called 911 and the Indiana State Police came and Incident # 2023-00344031 was filed after Pike Township Fire department extinguished the flames. State Farm Insurance was contacted and my car was deemed a total loss. I have photos but the website wouldn't upload the photos.
I brought my 2018 Ford focus in July 22 2021. I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked. Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to shift into reverse. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the purge valve and coolant reservoir needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 63,691.
A D V E R T I S E M E N T S
- Ashland, OH, USA