The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 35 MPH, he drove over a bump on a train track and had to depress the brake pedal down to the floorboard for the vehicle to come to a complete stop. No warning light was illuminated. A local dealer was made aware of the failure and informed the contact that the dealer did not service vehicles 10 years or older. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that the ABS control module needed to be replaced. The contact linked the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.

- Tyler, TX, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving 20 MPH and depressing the brake pedal, the vehicle failed to stop within a reasonable time. The contact stated no warning light was illuminated. The contact stated he was able to stop the vehicle after pumping the brake pedal. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed and the brake lines were flushed several times. The vehicle continued to experience the failure. The contact took the vehicle back for the third time and was informed that the rear and front brake calipers, the ABS hydraulic control unit (HCU), and the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.

- Lincoln, NE, USA