CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
45 / 2
Injuries / Deaths:
13 / 1
Average Mileage:
70,174 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on a highway traveling around 65 mph when suddenly a warning light came on saying "power steering assist fault" and the steering wheel became hard turn. I managed to get out of the highway and drove home on streets with very difficult and hard to steer. I since contacted Ford dealer for probably there has been a recall on the problem, but they stated there is not and since my car is no longer under warranty I need to paid for repairs. I believe this issue should be consider for a recall, since the problem happened while I was driving and I easily could had been involved in automobile accident.
While driving advancetrac warning came on along with service power steering soon warning. I drove approx 5 more miles before I got to work. When I left work in the morning, there was no power steering in the car. I had the car repaired (dealership said the system needed reset) on Friday the 16th and the problem recurred on the 20th. I was then told the vehicle would need a new part. I had the car serviced on 1/29/15 and within 5 minutes of leaving the garage, the warning lights were back and the power steering failed. I am currently working with the dealership to get the issue resolved.
Front passenger tire was low and drove the car 1.75 miles to service station to fill up. During the drive warning messages turned on - service advancetrac & service power steering soon. After stopping the at a store and restarting the car, new messages turned on - service advancetrac & service power steering now. The power steering then turned off and the car was extremely difficult to control. Fortunately, the car was not in a turn or another steering intensive maneuver.
The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, the power steering warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.
While driving my 2012 Ford Fusion my power steering went out causing me to lose control of the vehicle while I was turning causing me to side swipe my door against a pole.
Car was driving fine no problems day before. Get up to take child to school start car, says service power steering soon, service advance track soon. Drop child off (less than 5 miles away), go back home park car, go to leave for work (same day) start car again now says service power steering now. Can hardly turn the wheel. Can't drive it like this to dangerous.
Turning onto a main highway, power steering went out. Was unable to make the turn, worked very hard to avoid traffic coming from both sides. Steering wheel would not turn. Wound up crashing into a stoplight. Took car to Ford dealer. Said electrical problem and they reset power steering. Drove car home. 12 hours later, on my way to work in the morning, check steering light came on and power steering went out immediately. At Ford dealership now for yet another diagnosis. Extremely dangerous situation.
The contact owns a 2012 Ford Fusion. After starting the vehicle, the transmission was shifted into reverse and the steering wheel became difficult to turn. The service power steering now warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 71,444.
The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 35 mph, the steering became difficult to maneuver and the power steering assist warning light illuminated. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000....updated 02/11/15
While driving the vehicle the power steering unit failed completely making the vehicle extremely difficult to navigate. Warning lights to service the power steering and advance trac system came on.
While driving home, message board on the dash warns me and says power steering service now and the second message said advance trac now and then the power steering completely goes out. After muscling the steering wheel home I turn it off for a few minutes, still not working I then drive it to the dealership. The dealer explained that it was going to be either the power steering sensor or the whole rack and said that it was going to be $95 just to look at it without fixing anything. I just told him don't worry about it and left.
The contact owns a 2012 Ford Fusion. While driving approximately 65 mph, the steering wheel seized and the power steering warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The steering wheel motor and the advance track system were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000. Updated 3/13/15 updated 9/13/2017
I am so disappointed with Ford for not recalling the power steering in the 2012 Ford Fusion. It is clearly a safety issue and could become fatal if occurring at the wrong place wrong time. I feel fortunate that my power steering failure happened when I was backing out of my parking garage. I could barely move the steering wheel enough to get it back into the parking spot. Now I have to pay $2,600 to have it fixed!! the power steering failure light did come on. Then turned off after I turned the car off. Then turned on again 4 days later. I have been a Ford owner for the last 10 years. I will never buy a Ford again because of this.
The contact owns a 2012 Ford Fusion. While driving 30 mph, the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The VIN was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
We were on our way to family for christmas, doing about 35 mph with my children in the car. Information center in the instrument cluster flashed on saying advance trac, then service power steering now. Luckily my husband was driving and was strong enough to keep it on the road till we could come to a stop cause we lost our steering immediately after the warning light had come on. He turned the power off to the car and restarted it and it continued to have loss of steering.
The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds, the power steering warning light illuminated and the steering wheel seized. As a result, the contact had to use excessive force to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
First incident was in 2013, driving down freeway and advance trac light came on then the power steering went out on car. Took in for repairs and cost me $2054 for repairs, was told not under warranty. Paid for repair and here it is less than on year later and I have same failures on my vehicle as my husband, son and grandson were coming back from a trip. Thank god no one was hurt. First advance trac light came on followed by power steering fault light came on and they lost the power steering to the car. Tried to turn car off and restart car again and still no power steering available. This is becoming quite common for this model car because my daughter has the same car and had the exact same issue. Something has to be done, before someone gets killed. Always after the issue happens when driving car the engine shifts really hard, RPM's go up and then slams into gear!!!!
A D V E R T I S E M E N T S
- Fontana, CA, USA