Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion steering problems

steering problem

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2012 Ford Fusion Owner Comments

problem #2

Jun 252014


  • 56,000 miles


The contact owns a 2012 Ford Fusion. The contact stated that the steering wheel became difficult to turn. The contact mentioned that the power steering and low tire pressure warning lights illuminated. The vehicle was taken to a mechanic where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was made aware of the failure. The failure and current mileage was 56,000.

- Ranch Cucamonga, CA, USA

problem #1

May 012012

Fusion 4-cyl

  • 17,000 miles
Multi function screen showed power steering malfunction at stop light. Vehicle restarted and warning was gone and steering was normal. Next day warning appeared while driving on a straight road, steering was very difficult. Vehicle pulled over, restarted and warning was gone, normal steering. In one hour it happened again, vehicle was brought to local Ford dealer, and the first diagnosis was unknown as "codes" did not indicate steering problem. Today they called and stated the car needs an entire rack and pinion steering set replacement. Unfortunately there is a national back log and no parts available. Car is inoperable. Working with Ford customer care solutions center for resolution.

- St.Paul, MN, USA

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