2018 Honda CR-V AC / heater problems: heater/defroster doesn't work at idle

Heater/Defroster Doesn't Work At Idle

2018 Honda CR-V

This problem may be covered under warranty. Ask your Honda dealer.

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: It's rare when a newer vehicle has defect trends. Judging from the identical 2017 model year, the 2018 Honda CR-V is likely to have at least two — overfilled oil levels with a gas smell, & heat not working.

Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.

CR-V owners report overfilled oil levels due to fuel in the oil, & sometimes a gas smell in the cabin. That problem appears to be related to fuel injection which Honda hopes to fix via a software update. Honda so far has only conducted a recall in China & a "product update" in Canada.

CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.

8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
2,900 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (2 reports)
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2018 Honda CR-V AC / heater problems

AC / heater problem

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2018 Honda CR-V Owner Comments

problem #2

Mar 052019

CR-V EX 1.5L

  • Automatic transmission
  • 1,300 miles

A D V E R T I S E M E N T S

The car barely gets up to operating temp and then will slowly drop down to cold as soon as you stop at a stop light. Nice feature when you live in Minnesota in the winter. The window does not defrost and the car never warms up. I would imagine my mileage is being impacted as well since the engine never maintains a proper operating temp. Honda is well aware of the heating issue on 2017 and 23018 Honda CRV's but are doing nothing to help customers out! Similar to others on this site the dealer told me it was an American problem, and American Honda told me the car is operating properly. I was told the only thing I can do is bring it to another dealer to see if they give me a different diagnosis. Wonderful customer service considering I just made my second of 60 payments. I asked the woman on the phone from Honda what will happen when my wife and kids get in an accident because they can't get the window defrosted and she told me "sir that's an insurance problem." This car has only 1,600 miles on it and already I am having issues. Funny the 2019 CRV I drove as rental didn't have this issue. The dealer will do nothing because Honda won't pay them to do anything, and American Honda is still willing to dish out "operating properly" BS until more people complain and it gets more visibility. I have owned Honda's all my life but i will never buy another one. Not after the way I have been treated for doing nothing more than handing them $30k.

- rtony, Maple Grove, US

problem #1

Dec 212018

CR-V EX-L 1.5L Turbo Charged

  • CVT transmission
  • 4,500 miles

I usually park in my garage overnight and during Christmas I was parked outside until midnight which required warming the vehicle to defrost the windshield and well not freeze my ass off! I started the vehicle and it ran a good 20 minutes before leaving. It was not warm when getting in and the only thing that saves me now is my freaking heated seats! It took driving a good 8-10 miles before the heat/defrost started working properly. I took to McLarty Honda in Little Rock and they have no recalls on the truck but ordered A/C control.

I researched online for this issue and there is a definite problem on 2017 vehicles with no solution and it looks as though Honda just continued to roll out 2018's with the same issue and no fix! I'm a loyal CRV driver having had a 2005, 2007 and now 2018. I'm pissed to no end that Honda is selling these trucks knowing there is an issue with them. I don't understand how they can get away with this. I don't have much faith that the part will fix the issue!

I was also told that it is normal to have to drive the vehicle for it to heat properly! WTF not true - straight up lies I hate the service department at these dealers! Just a pack of lies out of their mouth. I never had an issue with my 2007 it was ready to drive in 3 minutes always even after 11 years of driving it! I have called American Honda to no avail and started a complaint with Arkansas Attorney General.

- Rhonda F., Little Rock, AR, US

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