2017 Honda Pilot transmission problems: jumps forward and makes loud noises at low speed

Jumps Forward And Makes Loud Noises At Low Speed

2017 Honda Pilot

This problem may be covered under warranty. Ask your Honda dealer.


pretty bad
Typical Repair Cost:
No data
Average Mileage:
14,650 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. not sure (3 reports)
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2017 Honda Pilot transmission problems

transmission problem

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2017 Honda Pilot Owner Comments

problem #3

Oct 052018

Pilot Touring 3.5L V6

  • Automatic transmission
  • 14,678 miles


As others have stated, my 2017 Honda Pilot Touring frequently jerks forward and makes a loud clapping sound when slowly accelerating at low speeds. It does it on a very regular basis, almost daily. But, of course, when I took it to the dealership I was unable to duplicate it. You would think that I would be used to it after having this happen practically every time I drive my car, but it still startles me sometimes when it happens. I wish I had gone with the EX-L with the 6 speed transmission. The 9 speed sucks!

- Emily D., Celina, TX, US

problem #2

Dec 262018

Pilot Touring V6

  • Automatic transmission
  • 29,000 miles

Drove wife's 2017 Pilot Touring (I seldom drive her car) and noticed a jerk when I slowly increased speed. Thought it was just a fluke.. Wrong! It has happened several times since I first noticed it. She informed me that it had occurred a few times this past summer when she went on a trip out of town.

I drove the car today and tried to duplicate same problem (ECO mode). With the car stopped I slowly increased speed. At approximately 28 mph the car hesitated then jerked. At the moment it jerked I heard a slapping noise in the transmission.

When researching I found a man on YOUTUBE who recorded his problem with his 2017 Pilot. His also hesitated and jerked at approximately 28 mph.

I will be taking the Pilot to the Honda Dealer next week. Knew I should have bought the Highlander.

Update from Jan 12, 2019: Dealership kept car for 5 days. Connected computer to trans to monitor. Computer showed no problem which is what I assumed would happen. After discussions on day 2 they performed stop and go driving. Although computer showed nothing, I sensed they encountered same problem when we talked later. The computer is going to show electrical issues not mechanical issues.

I am convinced the service dept tried their best but because the problem is intermittent they are not allowed to replace anything. I believe is just a flaw in Honda's 9 speed transmission. I would not recommend the 9 speed transmission. At least the problem is documented.

- James R., Vicksburg, US

problem #1

Dec 122017

Pilot EXL V6

  • Automatic transmission
  • 140 miles

I have read about this problem on 2016 Honda Pilots. My pilot is 2017 AWD only 5 days from purchase and only 150 miles driven. At a low speed turn less than 25 mph. Pilot jumps forward, makes loud noises from transmission area, moved forward and it did it again. Had car towed to dealership, explained problem, they test drive and could not duplicate problem. I explained to mechanic this happened at low speed 30 mph or less, they are going to look into this tomorrow. This is when I found this blog about 2016 Pilots I will take these complaints to dealership to see if will help in their research. I will do follow up.

- Stan C., Syracuse, US

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