This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving on ice conditions coating to a stop, my newly perchased used vehicle jerked, transmission stuck on downshifts, so bad it started the vehicle into a slide until antilock breaks engaged while iwasnt breaking. Sometimes the transmission pushes on downshifts on dry ground while breaking. Took it to dealer and they said all normal. This could have caused an accident if other vehicles were nearby.
The auto start/stop feature of the 2020 Honda pilot is defaulted to on. At three times in the last two weeks, at a stop light, the vehicle lost all power, directed me to put the car in Park and restart the vehicle. I had to press the start/stop button several times to get the vehicle to start again.
While driving my 2020 Honda Pilot it jerks very hard when accelerating. It continues to do this when shifting gears. It-€™s also slow to accelerate and drags with the gears getting stuck until it finally jerks and shifts. I just had the transmission flushed 7k miles early yesterday 10/21 due to Hondas recommendation. I get regular scheduled maintenance and this is the 2nd flush with my car only having 50k miles. Now they say I will need to keep coming back getting repeated flushes at my expense until the fluid is cycled through. My car is driving worse than before the second flush. I-€™m afraid to drive it on the highway due to these jerks and stalls in shifting because it might freeze up causing a life threatening situation.
The vehicle is showing the same issues as found in the Honda Service Bulletin 20-029 for "9-Speed A/T Hard Upshift with Steady Acceleration", and an occasional hesitation or slip. Our Honda Pilot has a Honda 6-Speed Automatic Transmission and AWD. The transmission has just had a full service, which included a "transmission fluid exchange to include torque converter lines" and replacing the transmission filter. When watching the vehicle shift, the tachometer will spike RPMs, then drop well below, and rise to settle in-between with a hard upshift. This issue was extreme prior to the transmission service, especially given the vehicle has only 49k miles and was purchased brand new. The constant hard shift and slip is a safety hazard.
- Toney, AL, USA
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There is a grinding/vibration or "rumble strip" sound around 44mph. This happens during cruising and not necessarily accelerating or decelerating. I took it to the Honda dealer and a special Honda tech came out and reported that this happens when the 5,000lbs towing package is installed which contains a transmission cooler and the cooler is where the sound is coming from. There is no fix. Cars, especially new cars, should not grind, and there is no fix from Honda and this issue effects all Honda makes and models with the 9 speed transmission since 2016 (so the dealer said).
The infotainment went out after less than 20 miles and 1 week of owning the vehicle brand new. There is no backup camera now - which is mandatroy, and no radio or anything from the dash. This happened while driving on local street and the speedometer also goes in and out. The vehicle is unsafe to drive. Tried leaving the positive battery unhooked for a while but it didn't fix anything. Seeing the other complains about this, this appears to be a lemon right from the factory and Honda is mass producing them, knowing this is a defect with no fix. The dealer needs my new car for 2 days to rewire the whole dash and they claim it won't fix it. They say that after that doesn't work, a special Honda tech gets flown in to try to fix it, but there is no guarantee that will work. Just great, my new car is junk and I'm stuck paying for it.
A D V E R T I S E M E N T S
- Helena, MT, USA