Was told by the dealer that the passenger side front seat sensor needs to be replaced. After researching it turns out there are multiple people having the same issue with this model and various years. The airbags will not deploy unless it is fixed.

- Portland, OR, USA

Driving down the road on a summer road trip, the airbag light on the instrument panel illuminated and remained lit. The vehicle had just reached 100,000 miles and is only three years old. At the end of the trip, the vehicle was taken into the dealer. They ran a diagnostic and pulled a code relating to the passenger airbag sensor mat. They inspected all the connections and determined that a connection must have come loose and reset the airbag light. Less than a week later, the airbag light once again illuminated and remained lit. It was taken into the dealer again and this time a thorough inspection was performed and the defect was said to be with the airbag sensor mat and that it was not covered under recall, and that the vehicle was past the 60,000 mile electrical warranty. The only option for replacement was to purchase a brand new seat, with sensor, at the cost of the owner, for $2200. This defect is costly to the owner, especially on a "like-new" vehicle, and is a major safety concern since this defect prevents the deployment of the passenger airbag in the case of an accident.

- Irwin, ID, USA

Air bag light is on code B1361

- Newark, DE, USA

Airbag warning light has came on while driving down highway. Deal advises that it is a sensor and that it is over $400 to repair. Have read numerous complaints that this is an extremely common problem with the 2013 Kia Sorento. Vehicle is just out of factory warranty due to mileage (3,000 over). Vehicle as never been involved in any type of collision.

- Arp, TX, USA

The electrical wire to the lights burned as well as the connector the battery will not stay charged nothing is on at the time the airbag light stays on continuously the car is unsafe and needs to be changed. The doors randomly lock battery will not hold a charge and there's a short somewhere in the electrical system is it a hazard to drive

- Notasulga, AL, USA

The airbag sensor light came on in Sept 2016. The dealership stated that it was the passenger seat sensor that had gone bad. They stated that it could keep the passenger airbag from deploying or cause it to deploy without warning. Even though this was a safety issue it was not covered under warranty. They stated that I could have done something to cause the sensor to go bad inside the seat! the part w/ labor cost over $1500 to replace. Now 5 months late (Feb 2017) I am having the same issue again.

- Rolla, MO, USA

Car at 72,000 miles. Airbag light illuminates constantly. Dealer indicates problem with passenger occupancy sensor. Oddly, the other light above the console that indicates passenger airbag on/off correctly shown off when no one is seated in passenger seat, and on when a passenger is seated. Research from various online sources is inconclusive if the airbag will deploy in an accident given the current error codes of B1674 and B1767. Expense to repair is excessive, in my opinion, at a cost of $1,800 for the passenger occupancy sensor (roughly 1/5 the value of the car).

- Racine, WI, USA

I took my car to dealership because airbag light is constantly on. They said it will take over $2100 to fix. Airbag might not deploy due to this defect.

- Maumelle, AR, USA

Took my vehicle - 2013 Kia Sorento - to have a diagnosis test done at a Kia dealership on why my air bag light is on because I received a letter about a clock spring assembly. The diagnosis said code B1764 which is a passenger OCS mat def ect and wants to charge me $2100 to fix. This vehicle is only 3 years old and I am over the 60,000 mile warranty. I do mostly highway driving alone in the vehicle and only 5% of the time someone is in the passenger seat. This to me sounds like a defect and should be taken care of my Kia. From what I am seeing on NHTSA web site there are many complaints about the same issue

- Cincinnati, OH, USA

I've had my 2013 Kia Sorento for just over 3 years. I was in a one car accident and my seatbelt didn't retract and my airbag didn't deploy. I broke my sternum and have back problems. The problems I've had with my Sorento are replacing headlights, I had to get a new battery and brakes after one year. My airbag light doesn't go off right away. Before my accident it was in the shop because my airbag light stayed on. Now I have no power all my lights stopped working. When I put the truck in drive and turn it off, I can't take the key out I have to put it back in park again. My Sorento was shaking and making noise when the ligjts stopped working. I have no temp gage at all.

- Westland, MI, USA

My airbag warning light indicator has illuminated. When researching the problem online, it came to my attention that this is a very common problem that mostly occurs in vehicles that, like mine, have just surpassed the warranty period. If hundreds of car owners have experienced this same safety issue, why is it not a problem covered under a recall?

- Palm Coast, FL, USA

Dear NHTSA, I writing to inform you of a failure to the airbag system of my 2013 Kia Sorento. The initial symptom of the failure was an intermittent red airbag warning light that would appear on the driver's instrument panel while driving. Within a week, the warning light was activated all the time while driving, indicating the airbag system was not functional. The Kia dealer retrieved error codes B1763 and B1764 during their inspection. They diagnosed the failure to be the "electric field occupant classification sensor" which is located in the front-passenger seat cushion. The sensor is not sold individually, but only as part of the entire lower seat assembly. The dealer quoted over $1,600 as the retail purchase price. This included the seat cover, cushion, adjustable seat rails, and the one part I needed, the electric field occupant classification sensor. The assembly part number was 88200-1U210sal after tearing down my old seat assembly I found the following part numbers on the failed electric field occupant classification sensor. Kia: 88950-1U500 autoliv: 611166600C iee: 31-004117-28-10 bodysense: 31-723107-15-00 mat test S/N: 0400640222 thank you for looking into this failure.

- Morgan Hill, CA, USA

Airbag warning light came on Monday (January 11, 2016) morning upon starting the vehicle. It did not turn off. It remains on at all times indicating that there is a problem with the airbags in the vehicle. Turning the vehicle off does not reset he problem as it still persist. The airbag warning light remains on if vehicle is in park or drive or any gear. Also the airbag light remains on at all speeds from standing to 65mph. Airbag warning light remains on at the time of filing this complaint Wednesday January 13 2016 approximately 9:00am est I have been in touch with parkside Kia of knoxville tn and have a schedule appointment to have this investigated on Thursday January 14, 2016. I have had to drive the vehicle since this issue arose and am extremely concerned as there is no way for me to know if in fact the airbags will work if I am in an accident. This is very serious to me as I have 4 children one of whom has a lot of medical needs, a wife and a nurse who are often times in the vehicle with me. I strongly urge an investigation in to this before some one is seriously injured or worse.

- Knoxville, TN, USA

2013 vehicle with 60,939 miles has airbag sensor light on immediately after recall SC 124 performed. Dealer indicates codes B1764 and 1765 OCS defect. Dealer states sensor does not recognize when passenger is in seat, making this a huge safety issue and that no one should sit in this seat because a collision could result in "tragedy." Kia says vehicle is out of warranty (by 939 miles) and I am second owner (purchased the vehicle with 12K mikes as certified pre-owned) therefore, Kia will split the repair cost 3 ways-Kia, dealer, me ($2,200 repair and only factory parts can be used, resulting in over $700 for me to pay if I want my kids to be safe in the car) there are 42 other reports of this exact defect at repairpal.com/air-bag-light-indicator-691 similar mileage and same seat location on many of those reports. Dealer claims to have seen this issue on other vehicles as well. NHTSA should investigate this issue, as airbags save lives, and Kia's airbag sensors are defective. No consumer should have to bear this unreasonable financial burden on a three year old car for an airbag sensor that goes out at a few miles over 60,000. Sensor remains on constantly. Shame on you, Kia. This was my third Kia because I trusted Kia's commitment to safety. I will not make this mistake again.

- Arlington, WA, USA

At 60,800 mile my Kia Sorentos engine blew. I took it to the service department believing it would be under warranty only to find out they voided my warranty stating I had excessive sludge in the engine. For more than a month prior to that incident we also had a airbag light illuminate and stay on. At the time of engine failure we thought that we could fix that issue as well only to find that my electrical warranty went out at 60,000 miles. I have been researching these items online only to find that there is multiple complaints of both engine failure and the airbag light illuminating which is said to be a control module. With the amount of complaints out there why is there no recall.

- Oak Hills, CA, USA

Driver air bag did not deploy right some thing tore thru right side causing 2ed burns on right rest and cut on right forearm

- Hermitage, TN, USA

The contact owns a 2013 Kia Sorento. While turning into a parking lot during inclement weather conditions, the contact lost control of the vehicle and crashed into a metal pole. The contact stated that the driver side seat belt failed to retract. The contact sustained a cracked sternum, neck and back pains that required medical attention. The passenger sustained a back injury that required medical attention. The contact also stated that four additional passengers sustained minor abrasions that did not require medical attention. A police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 48,000. Updated 09/01/2015 MA 09/03/15 updated 12/7/2015

- Westland, MI, USA

Upon startup of vehicle or shortly thereafter the S irish warning light came on and has remained on since.

- Knoxville, TN, USA