2019 Mazda CX-3 TSBs

2019 Mazda CX-3

169 Technical Service Bulletins (TSBs)

TSB List for the 2019 Mazda CX-3

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

STEERING

  • TSB #06-004-19-3591

    NHTSA ID #10163364

    • Date Announced: JULY 12 2019
    • Additional Info: How to Fix

    Summary: Some customers may find a piece of aluminum tape and/or black liquid on the driver side floor. The aluminum tape may have dropped from the bottom of the steering column and the black liquid is grease that has melted and dripped onto the flo

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  • TSB #02-004-19-3574

    NHTSA ID #10153318

    • Date Announced: JANUARY 23 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain that the steering wheel is off center more than 3░ even when driving straight on a flat road.

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  • TSB #MT-012-18

    NHTSA ID #10154139

    • Date Announced: DECEMBER 11 2018
    • Additional Info: How to Fix

    Summary: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

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SUSPENSION

  • TSB #02-005-19-3503a

    NHTSA ID #10160552

    • Date Announced: MAY 01 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance

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  • TSB #02-003-19-3547

    NHTSA ID #10153317

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

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  • TSB #02-001-19-3550

    NHTSA ID #10153315

    • Date Announced: JANUARY 02 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

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SUSPENSION:FRONT:SHOCK ABSORBER

  • TSB #02-005-19-3503a

    NHTSA ID #10160552

    • Date Announced: MAY 01 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance

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  • TSB #02-014-18-3503

    NHTSA ID #10145245

    • Date Announced: SEPTEMBER 04 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance

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SUSPENSION:FRONT:WHEEL BEARING

  • TSB #SA-016-19

    NHTSA ID #10159204

    • Date Announced: APRIL 08 2019
    • Additional Info: How to Fix

    Summary: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

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BRAKES (PWS)

  • TSB #00-002-19-3561

    NHTSA ID #10153307

    • Date Announced: JANUARY 14 2019
    • Additional Info: How to Fix

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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  • TSB #04-002-19-3545

    NHTSA ID #10153227

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

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SERVICE BRAKES, HYDRAULIC

  • TSB #09-010-19-3624

    NHTSA ID #10163825

    • Date Announced: AUGUST 07 2019
    • Additional Info: How to Fix

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

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  • TSB #00-003-18-3480a

    NHTSA ID #10148003

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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SERVICE BRAKES, AIR

  • TSB #04-001-19-3556

    NHTSA ID #10153319

    • Date Announced: JANUARY 03 2019
    • Additional Info: How to Fix

    Summary: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

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ENGINE (PWS)

  • TSB #01-007-19-3541

    NHTSA ID #10153314

    • Date Announced: JANUARY 24 2019
    • Additional Info: How to Fix

    Summary: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

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  • TSB #01-003-19-3557

    NHTSA ID #10153310

    • Date Announced: JANUARY 04 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

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  • TSB #09-037-18-3534a

    NHTSA ID #10148073

    • Date Announced: OCTOBER 25 2018
    • Additional Info: How to Fix

    Summary: Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/

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  • TSB #01-015-18-3513a

    NHTSA ID #10148004

    • Date Announced: OCTOBER 23 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 and U0401:00 stored in the PCM memory when engine cranking is interrupted and on A/T vehicles, DTC U0442:00 is also stored. This concern most likel

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  • TSB #MT-008-18

    NHTSA ID #10145239

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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  • TSB #SA-040-18

    NHTSA ID #10144336

    • Date Announced: AUGUST 24 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a check engine light on and/or failsafe with DTC P061B:00 stored in the PCM. This condition will likely occur as a result of one of the following causes: Engine cranking was interrupted by releasing the brake pe

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  • TSB #MT-008-18

    NHTSA ID #10144013

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

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  • TSB #MT-007-18

    NHTSA ID #10144012

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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  • TSB #SA-026-18

    NHTSA ID #10142533

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue

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ENGINE AND ENGINE COOLING

  • TSB #MT-002-19

    NHTSA ID #10165676

    • Date Announced: SEPTEMBER 30 2019
    • Additional Info: How to Fix

    Summary: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

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  • TSB #SA-040-19

    NHTSA ID #10165350

    • Date Announced: SEPTEMBER 06 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

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  • TSB #01-015-19-3626

    NHTSA ID #10163824

    • Date Announced: AUGUST 12 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). DTC P061B:00 - [PCM] Internal control module torque calculation performance pr

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  • TSB #00-003-19-3583

    NHTSA ID #10154879

    • Date Announced: MARCH 20 2019
    • Additional Info: How to Fix

    Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

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  • TSB #01-005-19-3548

    NHTSA ID #10153312

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close

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  • TSB #01-004-19-3558

    NHTSA ID #10153311

    • Date Announced: JANUARY 09 2019
    • Additional Info: How to Fix

    Summary: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

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  • TSB #MT-009-18

    NHTSA ID #10152370

    • Date Announced: NOVEMBER 20 2018
    • Additional Info: How to Fix

    Summary: If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

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  • TSB #MT-009-18

    NHTSA ID #10153299

    • Date Announced: NOVEMBER 20 2018
    • Additional Info: How to Fix

    Summary: If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

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  • TSB #SA-029-18

    NHTSA ID #10143955

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a

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ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

  • TSB #MT-002-19

    NHTSA ID #10165676

    • Date Announced: SEPTEMBER 30 2019
    • Additional Info: How to Fix

    Summary: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

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FUEL SYSTEM, GASOLINE

  • TSB #00-003-19-3583

    NHTSA ID #10154879

    • Date Announced: MARCH 20 2019
    • Additional Info: How to Fix

    Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

    More Information »

  • TSB #MT-001-19

    NHTSA ID #10154487

    • Date Announced: MARCH 11 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

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FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

  • TSB #00-003-19-3583

    NHTSA ID #10154879

    • Date Announced: MARCH 20 2019
    • Additional Info: How to Fix

    Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

    More Information »

POWER TRAIN

  • TSB #05-004-19-3466

    NHTSA ID #10160555

    • Date Announced: MAY 20 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pres

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  • TSB #05-002-19-3576

    NHTSA ID #10155437

    • Date Announced: MARCH 27 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ├»┬┐┬ĚDepends on the vehicle├ó┬┐┬┐s speed only (the more speed, the more noise)├»┬┐┬ĚOccurs with all types of driving

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POWER TRAIN:DRIVELINE:DRIVESHAFT

  • TSB #03-001-19-3505b

    NHTSA ID #10155436

    • Date Announced: MARCH 22 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera

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POWER TRAIN:AXLE ASSEMBLY

  • TSB #05-002-19-3576

    NHTSA ID #10155437

    • Date Announced: MARCH 27 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ├»┬┐┬ĚDepends on the vehicle├ó┬┐┬┐s speed only (the more speed, the more noise)├»┬┐┬ĚOccurs with all types of driving

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  • TSB #SA-037-18

    NHTSA ID #10144334

    • Date Announced: AUGUST 15 2018
    • Additional Info: How to Fix

    Summary: Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

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ELECTRICAL SYSTEM

  • TSB #09-010-19-3624

    NHTSA ID #10163825

    • Date Announced: AUGUST 07 2019
    • Additional Info: How to Fix

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

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  • TSB #09-031-19-3625

    NHTSA ID #10163827

    • Date Announced: AUGUST 07 2019
    • Additional Info: How to Fix

    Summary: After the installation of a new instrument cluster, the message "Fctry" or ├┐┬ó├┐┬┐├┐┬┐Factory├┐┬ó├┐┬┐├┐┬Ł is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

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  • TSB #SA-031-19

    NHTSA ID #10163356

    • Date Announced: JULY 26 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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  • TSB #SA-029-19

    NHTSA ID #10163333

    • Date Announced: JULY 09 2019
    • Additional Info: How to Fix

    Summary: Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

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  • TSB #09-022-19-3599

    NHTSA ID #10162014

    • Date Announced: JUNE 06 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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  • TSB #SA-006-19a

    NHTSA ID #10160575

    • Date Announced: MAY 01 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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  • TSB #SA-001-19b

    NHTSA ID #10159198

    • Date Announced: APRIL 05 2019
    • Additional Info: How to Fix

    Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

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  • TSB #SA-001-19a

    NHTSA ID #10155442

    • Date Announced: MARCH 27 2019
    • Additional Info: How to Fix

    Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

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  • TSB #MSP53

    NHTSA ID #10154528

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: Subject: Mazda Service Program (MSP) 53. 2019 CX-3 & 2018-2019 MX-5 With Direct Tire Pressure Monitoring System (TPMS) Panic Alarm System Activates While Driving. Mazda Motor Corporation has decided to conduct a Mazda Service Program (MSP)

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  • TSB #09-013-19-3580

    NHTSA ID #10154531

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: On certain subject vehicles, it is possible that the panic alarm system may activate while driving, and the horn may sound intermittently and hazard warning lights may flash. The panic alarm concern will stop after cycling the ignition swi

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  • TSB #09-010-19-3577

    NHTSA ID #10154452

    • Date Announced: FEBRUARY 05 2019
    • Additional Info: How to Fix

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

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  • TSB #SA-006-19

    NHTSA ID #10154457

    • Date Announced: FEBRUARY 04 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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  • TSB #01-006-19-3549

    NHTSA ID #10153313

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room

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  • TSB #01-001-19-3551

    NHTSA ID #10153308

    • Date Announced: JANUARY 02 2019
    • Additional Info: How to Fix

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

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  • TSB #01-002-19-3552

    NHTSA ID #10153309

    • Date Announced: JANUARY 02 2019
    • Additional Info: How to Fix

    Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

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  • TSB #SA-047-18

    NHTSA ID #10153296

    • Date Announced: DECEMBER 17 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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  • TSB #MT-002-18

    NHTSA ID #10154138

    • Date Announced: DECEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth« and the same device is also connected to the USB port for charging. The concerns may inc

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  • TSB #15-002-18-3502a

    NHTSA ID #10153293

    • Date Announced: DECEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperatu

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  • TSB #MT-011-18

    NHTSA ID #10152372

    • Date Announced: NOVEMBER 27 2018
    • Additional Info: How to Fix

    Summary: SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

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  • TSB #MT-010-18

    NHTSA ID #10153300

    • Date Announced: NOVEMBER 27 2018
    • Additional Info: How to Fix

    Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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  • TSB #15-004-18-3539

    NHTSA ID #10152381

    • Date Announced: NOVEMBER 09 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a Blind Spot Monitoring (BSM) system that does not detect a vehicle in the BSM alert area. The BSM indicator light on the outer door mirror glass will not illuminate and no DTC's are stored. The BSM system may

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  • TSB #09-037-18-3534a

    NHTSA ID #10148073

    • Date Announced: OCTOBER 25 2018
    • Additional Info: How to Fix

    Summary: Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/

    More Information »

  • TSB #09-035-18-3509

    NHTSA ID #10145252

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

    More Information »

  • TSB #MT-008-18

    NHTSA ID #10145239

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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  • TSB #MT-004-18

    NHTSA ID #10145237

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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  • TSB #MT-007-18

    NHTSA ID #10145238

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra

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  • TSB #SA-036-18

    NHTSA ID #10143982

    • Date Announced: JULY 30 2018
    • Additional Info: How to Fix

    Summary: MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all

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  • TSB #SA-035-18

    NHTSA ID #10143981

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: MAZDA MOBILE START (MMS) UPDATE INSTRUCTIONS: The current installation instructions for Mazda Mobile Start (MMS) on a 2019 CX-3 are incorrect when inserting the hood switch wire into the C-01 connector. Use the attached supplement sheet whe

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  • TSB #MT-004-18

    NHTSA ID #10144010

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

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  • TSB #MT-007-18

    NHTSA ID #10144012

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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  • TSB #09-010-18-3440a

    NHTSA ID #10143964

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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ELECTRICAL SYSTEM:BATTERY

  • TSB #MT-010-18

    NHTSA ID #10152371

    • Date Announced: NOVEMBER 27 2018
    • Additional Info: How to Fix

    Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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  • TSB #MT-008-18

    NHTSA ID #10145239

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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  • TSB #MT-004-18

    NHTSA ID #10145237

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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ELECTRICAL SYSTEM:IGNITION

  • TSB #MT-010-18

    NHTSA ID #10152371

    • Date Announced: NOVEMBER 27 2018
    • Additional Info: How to Fix

    Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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ELECTRICAL SYSTEM:IGNITION:SWITCH

  • TSB #15-004-18-3539

    NHTSA ID #10152381

    • Date Announced: NOVEMBER 09 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a Blind Spot Monitoring (BSM) system that does not detect a vehicle in the BSM alert area. The BSM indicator light on the outer door mirror glass will not illuminate and no DTC's are stored. The BSM system may

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ELECTRICAL SYSTEM:IGNITION:MODULE

  • TSB #15-004-18-3539

    NHTSA ID #10152381

    • Date Announced: NOVEMBER 09 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a Blind Spot Monitoring (BSM) system that does not detect a vehicle in the BSM alert area. The BSM indicator light on the outer door mirror glass will not illuminate and no DTC's are stored. The BSM system may

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DIGITAL INSTRUMENT PANEL

  • TSB #09-009-19-3566

    NHTSA ID #10153339

    • Date Announced: JANUARY 14 2019
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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ELECTRICAL SYSTEM: SOFTWARE

  • TSB #SA-047-18

    NHTSA ID #10152382

    • Date Announced: NOVEMBER 06 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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  • TSB #SA-016-18

    NHTSA ID #10134944

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version.

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EXTERIOR LIGHTING

  • TSB #09-010-19-3624

    NHTSA ID #10163825

    • Date Announced: AUGUST 07 2019
    • Additional Info: How to Fix

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

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  • TSB #09-003-19-3555a

    NHTSA ID #10154529

    • Date Announced: MARCH 15 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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  • TSB #09-003-19-3555

    NHTSA ID #10153332

    • Date Announced: JANUARY 03 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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  • TSB #MT-010-18

    NHTSA ID #10152371

    • Date Announced: NOVEMBER 27 2018
    • Additional Info: How to Fix

    Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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EXTERIOR LIGHTING:HEADLIGHTS

  • TSB #09-003-19-3555a

    NHTSA ID #10154529

    • Date Announced: MARCH 15 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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  • TSB #09-041-18-3533

    NHTSA ID #10152379

    • Date Announced: NOVEMBER 13 2018
    • Additional Info: How to Fix

    Summary: Some customers may notice water entry into the front combination lights. This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern, the shape of the front combination light has been changed

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EXTERIOR LIGHTING:TAIL LIGHTS

  • TSB #09-003-19-3555a

    NHTSA ID #10154529

    • Date Announced: MARCH 15 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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VISIBILITY

  • TSB #09-010-19-3624

    NHTSA ID #10163825

    • Date Announced: AUGUST 07 2019
    • Additional Info: How to Fix

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

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VISIBILITY:REARVIEW MIRRORS/DEVICES

  • TSB #MT-007-18

    NHTSA ID #10144012

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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AIR BAGS

  • TSB #08-001-19-3544

    NHTSA ID #10153329

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

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AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM OCS

  • TSB #SA-027-18

    NHTSA ID #10142534

    • Date Announced: MAY 23 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

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SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

  • TSB #SA-027-18

    NHTSA ID #10142534

    • Date Announced: MAY 23 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

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STRUCTURE

  • TSB #09-008-19-3565

    NHTSA ID #10153338

    • Date Announced: JANUARY 14 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has be

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  • TSB #09-041-18-3533

    NHTSA ID #10152379

    • Date Announced: NOVEMBER 13 2018
    • Additional Info: How to Fix

    Summary: Some customers may notice water entry into the front combination lights. This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern, the shape of the front combination light has been changed

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  • TSB #09-021-18-3459a

    NHTSA ID #10148071

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

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  • TSB #09-014-18-3443a

    NHTSA ID #10148068

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

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STRUCTURE:BODY

  • TSB #MT-012-18

    NHTSA ID #10154139

    • Date Announced: DECEMBER 11 2018
    • Additional Info: How to Fix

    Summary: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

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STRUCTURE:BODY:HOOD

  • TSB #SA-040-19

    NHTSA ID #10165350

    • Date Announced: SEPTEMBER 06 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

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VEHICLE SPEED CONTROL

  • TSB #09-034-18-3430a

    NHTSA ID #10148072

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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  • TSB #09-034-18-3430

    NHTSA ID #10144333

    • Date Announced: AUGUST 31 2018
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  • TSB #09-013-19-3580

    NHTSA ID #10154531

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: On certain subject vehicles, it is possible that the panic alarm system may activate while driving, and the horn may sound intermittently and hazard warning lights may flash. The panic alarm concern will stop after cycling the ignition swi

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  • TSB #MSP53

    NHTSA ID #10154528

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: Subject: Mazda Service Program (MSP) 53. 2019 CX-3 & 2018-2019 MX-5 With Direct Tire Pressure Monitoring System (TPMS) Panic Alarm System Activates While Driving. Mazda Motor Corporation has decided to conduct a Mazda Service Program (MSP)

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WHEELS

  • TSB #SA-016-19

    NHTSA ID #10159204

    • Date Announced: APRIL 08 2019
    • Additional Info: How to Fix

    Summary: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

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  • TSB #RF-18-02R2

    NHTSA ID #10159196

    • Date Announced: APRIL 04 2019
    • Additional Info: How to Fix

    Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y

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  • TSB #02-002-19-3546

    NHTSA ID #10153316

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

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  • TSB #SA-002-19

    NHTSA ID #10153304

    • Date Announced: JANUARY 08 2019
    • Additional Info: How to Fix

    Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working

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  • TSB #SA-028-18

    NHTSA ID #10142535

    • Date Announced: MAY 30 2018
    • Additional Info: How to Fix

    Summary: Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the in

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  • TSB #RF-18-02R1

    NHTSA ID #10153226

    • Date Announced: JANUARY 08 2018
    • Additional Info: How to Fix

    Summary: As of May 1, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are w

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WHEELS:LUGS/NUTS/BOLTS

  • TSB #RF-18-02R2

    NHTSA ID #10159196

    • Date Announced: APRIL 04 2019
    • Additional Info: How to Fix

    Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y

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  • TSB #SA-028-18

    NHTSA ID #10142535

    • Date Announced: MAY 30 2018
    • Additional Info: How to Fix

    Summary: Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the in

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SEATS

  • TSB #MT-001-19

    NHTSA ID #10154487

    • Date Announced: MARCH 11 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

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  • TSB #09-006-19-3563

    NHTSA ID #10153335

    • Date Announced: JANUARY 14 2019
    • Additional Info: How to Fix

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

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  • TSB #09-015-18-3445a

    NHTSA ID #10148069

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

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FORWARD COLLISION AVOIDANCE

  • TSB #SA-003-19

    NHTSA ID #10163327

    • Date Announced: JULY 30 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

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FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

  • TSB #SA-003-19

    NHTSA ID #10163327

    • Date Announced: JULY 30 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

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  • TSB #SA-003-19

    NHTSA ID #10153305

    • Date Announced: JANUARY 14 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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LANE DEPARTURE

  • TSB #00-004-18-3515

    NHTSA ID #10144324

    • Date Announced: AUGUST 10 2018
    • Additional Info: How to Fix

    Summary: In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The(BSM) radar aiming is performed w

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BACK OVER PREVENTION

  • TSB #SA-006-19a

    NHTSA ID #10160575

    • Date Announced: MAY 01 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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EQUIPMENT

  • TSB #07-003-19-3608

    NHTSA ID #10165343

    • Date Announced: SEPTEMBER 10 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing of the evaporator, causing a refrigerant leak from the joint between the tubes and the header.

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  • TSB #09-031-19-3625

    NHTSA ID #10163827

    • Date Announced: AUGUST 07 2019
    • Additional Info: How to Fix

    Summary: After the installation of a new instrument cluster, the message "Fctry" or ├┐┬ó├┐┬┐├┐┬┐Factory├┐┬ó├┐┬┐├┐┬Ł is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

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  • TSB #SA-029-19a

    NHTSA ID #10163334

    • Date Announced: JULY 31 2019
    • Additional Info: How to Fix

    Summary: The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.

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  • TSB #SA-031-19

    NHTSA ID #10163356

    • Date Announced: JULY 26 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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  • TSB #07-002-19-3616

    NHTSA ID #10163367

    • Date Announced: JULY 16 2019
    • Additional Info: How to Fix

    Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

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  • TSB #SA-029-19

    NHTSA ID #10163333

    • Date Announced: JULY 09 2019
    • Additional Info: How to Fix

    Summary: Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

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  • TSB #SA-027-19

    NHTSA ID #10162027

    • Date Announced: JUNE 25 2019
    • Additional Info: How to Fix

    Summary: ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/

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  • TSB #09-022-19-3599

    NHTSA ID #10162014

    • Date Announced: JUNE 06 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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  • TSB #SA-001-19b

    NHTSA ID #10159198

    • Date Announced: APRIL 05 2019
    • Additional Info: How to Fix

    Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

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  • TSB #SA-002-19a

    NHTSA ID #10159199

    • Date Announced: APRIL 04 2019
    • Additional Info: How to Fix

    Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working

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  • TSB #SA-013-19

    NHTSA ID #10159201

    • Date Announced: APRIL 01 2019
    • Additional Info: How to Fix

    Summary: MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

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  • TSB #SA-001-19a

    NHTSA ID #10155442

    • Date Announced: MARCH 27 2019
    • Additional Info: How to Fix

    Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

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  • TSB #00-003-19-3583

    NHTSA ID #10154879

    • Date Announced: MARCH 20 2019
    • Additional Info: How to Fix

    Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

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  • TSB #09-007-19-3564a

    NHTSA ID #10153337

    • Date Announced: JANUARY 29 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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  • TSB #SA-001-19a

    NHTSA ID #10153303

    • Date Announced: JANUARY 24 2019
    • Additional Info: How to Fix

    Summary: APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

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  • TSB #00-001-19-3560

    NHTSA ID #10153306

    • Date Announced: JANUARY 14 2019
    • Additional Info: How to Fix

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

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  • TSB #09-007-19-3564

    NHTSA ID #10153336

    • Date Announced: JANUARY 14 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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  • TSB #09-005-19-3562

    NHTSA ID #10153334

    • Date Announced: JANUARY 14 2019
    • Additional Info: How to Fix

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

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  • TSB #09-004-19-3543

    NHTSA ID #10153333

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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  • TSB #SA-001-19

    NHTSA ID #10153302

    • Date Announced: JANUARY 04 2019
    • Additional Info: How to Fix

    Summary: APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

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  • TSB #09-001-19-3553

    NHTSA ID #10153330

    • Date Announced: JANUARY 03 2019
    • Additional Info: How to Fix

    Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

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  • TSB #SA-005-18

    NHTSA ID #10153294

    • Date Announced: DECEMBER 07 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli

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  • TSB #09-010-18-3440b

    NHTSA ID #10153289

    • Date Announced: DECEMBER 05 2018
    • Additional Info: How to Fix

    Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle

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  • TSB #MT-002-18

    NHTSA ID #10154138

    • Date Announced: DECEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth« and the same device is also connected to the USB port for charging. The concerns may inc

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  • TSB #MT-011-18

    NHTSA ID #10153301

    • Date Announced: NOVEMBER 27 2018
    • Additional Info: How to Fix

    Summary: SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

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  • TSB #09-014-18-3443a

    NHTSA ID #10148068

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

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  • TSB #09-021-18-3459a

    NHTSA ID #10148071

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

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  • TSB #09-020-18-3458b

    NHTSA ID #10148070

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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  • TSB #00-001-18-3446a

    NHTSA ID #10148002

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

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  • TSB #09-034-18-3430a

    NHTSA ID #10148072

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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  • TSB #00-003-18-3480a

    NHTSA ID #10148003

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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  • TSB #MT-004-18

    NHTSA ID #10145237

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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  • TSB #MT-004-18

    NHTSA ID #10144010

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

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  • TSB #SA-034-18

    NHTSA ID #10143980

    • Date Announced: JULY 16 2018
    • Additional Info: How to Fix

    Summary: MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)

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  • TSB #SA-031-18

    NHTSA ID #10143957

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro

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  • TSB #09-020-18-3458a

    NHTSA ID #10143965

    • Date Announced: JUNE 20 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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EQUIPMENT:ELECTRICAL

  • TSB #SA-031-19

    NHTSA ID #10163356

    • Date Announced: JULY 26 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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  • TSB #09-020-18-3458b

    NHTSA ID #10148070

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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  • TSB #MT-008-18

    NHTSA ID #10144013

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

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EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

  • TSB #09-013-19-3580

    NHTSA ID #10154531

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: On certain subject vehicles, it is possible that the panic alarm system may activate while driving, and the horn may sound intermittently and hazard warning lights may flash. The panic alarm concern will stop after cycling the ignition swi

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  • TSB #MSP53

    NHTSA ID #10154528

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: Subject: Mazda Service Program (MSP) 53. 2019 CX-3 & 2018-2019 MX-5 With Direct Tire Pressure Monitoring System (TPMS) Panic Alarm System Activates While Driving. Mazda Motor Corporation has decided to conduct a Mazda Service Program (MSP)

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  • TSB #SA-044-18

    NHTSA ID #10145256

    • Date Announced: SEPTEMBER 21 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about the Panic Alarm system activating while driving with the following results: The alarm stops when cycling the ignition OFF and then back ON. No DTCs are stored. Contact Hotline for the latest repair informat

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EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #SA-047-18

    NHTSA ID #10152382

    • Date Announced: NOVEMBER 06 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  • TSB #SA-031-19

    NHTSA ID #10163356

    • Date Announced: JULY 26 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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EQUIPMENT:AIR CONDITIONER

  • TSB #07-003-19-3608

    NHTSA ID #10165343

    • Date Announced: SEPTEMBER 10 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing of the evaporator, causing a refrigerant leak from the joint between the tubes and the header.

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  • TSB #07-002-19-3616

    NHTSA ID #10163367

    • Date Announced: JULY 16 2019
    • Additional Info: How to Fix

    Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

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EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #00-001-18-3446a

    NHTSA ID #10148002

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

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EQUIPMENT ADAPTIVE

  • TSB #09-022-19-3599

    NHTSA ID #10162014

    • Date Announced: JUNE 06 2019
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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  • TSB #SA-006-19a

    NHTSA ID #10160575

    • Date Announced: MAY 01 2019
    • Additional Info: How to Fix

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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  • TSB #09-002-19-3554

    NHTSA ID #10153331

    • Date Announced: JANUARY 03 2019
    • Additional Info: How to Fix

    Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro

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