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2017 Mazda CX-9

112 Technical Service Bulletins (TSBs)

TSB List for the 2017 Mazda CX-9

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

STEERING:WHEEL AND HANDLE BAR

  • TSB #06-001-17-3307b

    NHTSA ID #10129327

    • Date Announced: DECEMBER 18 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

    More Information »

SUSPENSION

  • TSB #02-005-18-3444

    NHTSA ID #10134700

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

    More Information »

  • TSB #02-007-17-3337b

    NHTSA ID #10129325

    • Date Announced: DECEMBER 01 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps atapproximate 12 - 25 mph (20 - 40 Km/h). The

    More Information »

  • TSB #02-007-17-3337a

    NHTSA ID #10123438

    • Date Announced: OCTOBER 06 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

    More Information »

  • TSB #02-007-17-3337

    NHTSA ID #10120350

    • Date Announced: JUNE 09 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or both of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

    More Information »

SUSPENSION:FRONT:SHOCK ABSORBER

  • TSB #02-006-18-3449

    NHTSA ID #10134930

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

    More Information »

  • TSB #02-008-17-3354b

    NHTSA ID #10120388

    • Date Announced: SEPTEMBER 12 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli

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SUSPENSION:FRONT:WHEEL BEARING

  • TSB #02-007-17-3337a

    NHTSA ID #10123438

    • Date Announced: OCTOBER 06 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

    More Information »

SUSPENSION:REAR:SHOCK ABSORBER

  • TSB #02-006-18-3449

    NHTSA ID #10134930

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

    More Information »

  • TSB #02-008-17-3354b

    NHTSA ID #10120388

    • Date Announced: SEPTEMBER 12 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli

    More Information »

BRAKES (PWS)

  • TSB #SA-052-17

    NHTSA ID #10111028

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Smart City Brake Support (SCBS) frequently asked questions (FAQ)

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ENGINE (PWS)

  • TSB #MT-021-17

    NHTSA ID #10129368

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

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ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

  • TSB #01-007-17-3349

    NHTSA ID #10120346

    • Date Announced: JUNE 02 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a lack of engine power / intake air leak noise from the engine compartment. Hose clamps A and/or B for the air hose (C) for the turbocharger air outlet pipe (D) may be loose due to insufficient tightening. The tigh

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FUEL SYSTEM, OTHER:FUEL FILTER

  • TSB #RF-16-03R1

    NHTSA ID #10134934

    • Date Announced: MARCH 20 2018
    • Additional Info: How to Fix

    Summary: The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.

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POWER TRAIN

  • TSB #02-007-17-3337b

    NHTSA ID #10129325

    • Date Announced: DECEMBER 01 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps atapproximate 12 - 25 mph (20 - 40 Km/h). The

    More Information »

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

  • TSB #01-009-17-3377a

    NHTSA ID #10129350

    • Date Announced: DECEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C:00 and U0401:00 (ABS) stored in memory. It occurs mostly at low temperatures. Once the ignition is turned

    More Information »

  • TSB #01-010-17-3378

    NHTSA ID #10120380

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience DTC P064A stored in the PCM memory. There is no drivability concern and a technician may find this DTC during diagnosis for another concern. P064A:00 - (Fuel Pump Control Module Error). [Detection Condition] T

    More Information »

  • TSB #MT-014-17

    NHTSA ID #10111042

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

    More Information »

ELECTRICAL SYSTEM

  • TSB #MT-004-18

    NHTSA ID #10134933

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

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  • TSB #MT-002-18

    NHTSA ID #10134924

    • Date Announced: FEBRUARY 09 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc

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  • TSB #01-001-18-3419

    NHTSA ID #10129572

    • Date Announced: JANUARY 24 2018
    • Additional Info: How to Fix

    Summary: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

    More Information »

  • TSB #MT-001-18

    NHTSA ID #10129354

    • Date Announced: JANUARY 02 2018
    • Additional Info: How to Fix

    Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga

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  • TSB #SA-074-17

    NHTSA ID #10129352

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: If the BSM control module is replaced, Auto Configuration and BSM Radar Test must be performed: 1. Auto Configuration -When the ignition is switched ON, the blind spot monitoring (BSM) reads the vehicle specification information sent via CA

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  • TSB #15-005-17-3358b

    NHTSA ID #10123444

    • Date Announced: OCTOBER 27 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi

    More Information »

  • TSB #15-005-17-3358a

    NHTSA ID #10123440

    • Date Announced: OCTOBER 09 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

    More Information »

  • TSB #09-017-17-3347c

    NHTSA ID #10118472

    • Date Announced: AUGUST 23 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

    More Information »

  • TSB #09-001-17-3296b

    NHTSA ID #10118468

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

    More Information »

  • TSB #09-034-17-3379

    NHTSA ID #10118465

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display ma

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  • TSB #15-005-17-3358

    NHTSA ID #10118466

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

    More Information »

  • TSB #01-009-17-3377

    NHTSA ID #10120379

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concer

    More Information »

  • TSB #RF-17-05

    NHTSA ID #10111044

    • Date Announced: JULY 11 2017
    • Additional Info: How to Fix

    Summary: There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. The f

    More Information »

  • TSB #MT-014-17

    NHTSA ID #10111042

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

    More Information »

  • TSB #SA-048-17

    NHTSA ID #10111021

    • Date Announced: JUNE 05 2017
    • Additional Info: How to Fix

    Summary: In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

    More Information »

ELECTRICAL SYSTEM:BATTERY

  • TSB #01-008-18-3451

    NHTSA ID #10134928

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

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  • TSB #01-009-18-3452

    NHTSA ID #10134929

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

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ELECTRICAL SYSTEM:IGNITION

  • TSB #SA-049-17

    NHTSA ID #10111022

    • Date Announced: JUNE 13 2017
    • Additional Info: How to Fix

    Summary: There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. The co

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DIGITAL INSTRUMENT PANEL

  • TSB #09-002-18-3410

    NHTSA ID #10129566

    • Date Announced: JANUARY 09 2018
    • Additional Info: How to Fix

    Summary: After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac

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  • TSB #09-035-17-3080

    NHTSA ID #10118467

    • Date Announced: AUGUST 07 2017
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

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  • TSB #SA-061-17

    NHTSA ID #10111036

    • Date Announced: JULY 12 2017
    • Additional Info: How to Fix

    Summary: In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En

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  • TSB #09018173351

    NHTSA ID #10118129

    • Date Announced: MAY 22 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer

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ELECTRICAL SYSTEM: SOFTWARE

  • TSB #SA-017-18

    NHTSA ID #10134945

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha

    More Information »

  • TSB #09-010-18-3440

    NHTSA ID #10134694

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

    More Information »

  • TSB #SA-036-17

    NHTSA ID #10118754

    • Date Announced: SEPTEMBER 13 2017
    • Additional Info: How to Fix

    Summary: IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

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  • TSB #SA-063-17

    NHTSA ID #10111038

    • Date Announced: JULY 21 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

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  • TSB #09-017-17-3347b

    NHTSA ID #10120373

    • Date Announced: JULY 12 2017
    • Additional Info: How to Fix

    Summary: All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

    More Information »

  • TSB #RF-17-05

    NHTSA ID #10111044

    • Date Announced: JULY 11 2017
    • Additional Info: How to Fix

    Summary: There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. The f

    More Information »

  • TSB #MT-014-17

    NHTSA ID #10111042

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

    More Information »

  • TSB #SA-048-17

    NHTSA ID #10111021

    • Date Announced: JUNE 05 2017
    • Additional Info: How to Fix

    Summary: In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

    More Information »

  • TSB #09-017-17-3347a

    NHTSA ID #10120348

    • Date Announced: JUNE 05 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the

    More Information »

  • TSB #09017173346

    NHTSA ID #10118128

    • Date Announced: MAY 16 2017
    • Additional Info: How to Fix

    Summary: All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

    More Information »

  • TSB #SA-046-17

    NHTSA ID #10116229

    • Date Announced: MAY 16 2017
    • Additional Info: How to Fix

    Summary: An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.

    More Information »

EXTERIOR LIGHTING

  • TSB #15-005-17-3358b

    NHTSA ID #10123444

    • Date Announced: OCTOBER 27 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi

    More Information »

EXTERIOR LIGHTING:HEADLIGHTS

  • TSB #09-011-18-3448

    NHTSA ID #10134701

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

    More Information »

  • TSB #09-001-17-3296b

    NHTSA ID #10118468

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

    More Information »

  • TSB #SA-057-17

    NHTSA ID #10111033

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: High Beam Control (HBC) system frequently asked questions (FAQ)

    More Information »

  • TSB #09-008-17-3324

    NHTSA ID #10111011

    • Date Announced: MARCH 09 2017
    • Additional Info: How to Fix

    Summary: Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit

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EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

  • TSB #SA-066-17

    NHTSA ID #10118751

    • Date Announced: SEPTEMBER 01 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

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EXTERIOR LIGHTING:TAIL LIGHTS

  • TSB #09-011-18-3448

    NHTSA ID #10134701

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

    More Information »

VISIBILITY

  • TSB #15-005-17-3358a

    NHTSA ID #10123440

    • Date Announced: OCTOBER 09 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

    More Information »

  • TSB #15-005-17-3358

    NHTSA ID #10118466

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

    More Information »

VISIBILITY:WINDSHIELD

  • TSB #SA-058-17

    NHTSA ID #10111034

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.

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AIR BAGS

  • TSB #MT-003-18

    NHTSA ID #10134925

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

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STRUCTURE

  • TSB #09-014-18-3443

    NHTSA ID #10134702

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

    More Information »

  • TSB #09-001-17-3296b

    NHTSA ID #10118468

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

    More Information »

  • TSB #1098M

    NHTSA ID #10091610

    • Date Announced: JULY 22 2016
    • Additional Info: How to Fix

    Summary: WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

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STRUCTURE:BODY:BUMPERS

  • TSB #09-023-17-3348a

    NHTSA ID #10118464

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider. To eliminate this concern, the configuration of the bumper slider

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  • TSB #09-023-17-3348

    NHTSA ID #10120358

    • Date Announced: JUNE 16 2017
    • Additional Info: How to Fix

    Summary: On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider.

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STRUCTURE:BODY:DOOR

  • TSB #09-004-18-3402a

    NHTSA ID #10129573

    • Date Announced: JANUARY 29 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.

    More Information »

  • TSB #09-004-18-3402

    NHTSA ID #10129568

    • Date Announced: JANUARY 11 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.

    More Information »

SEATS

  • TSB #09-015-18-3445

    NHTSA ID #10134698

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

    More Information »

  • TSB #09-009-18-3439

    NHTSA ID #10134693

    • Date Announced: MARCH 14 2018
    • Additional Info: How to Fix

    Summary: On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

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  • TSB #09-036-17-3375

    NHTSA ID #10118469

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

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SEATS:MID/REAR ASSEMBLY

  • TSB #09-036-17-3375

    NHTSA ID #10118469

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

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FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  • TSB #SA-056-17

    NHTSA ID #10111032

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)

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FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

  • TSB #MT-016-17

    NHTSA ID #10125469

    • Date Announced: OCTOBER 18 2017
    • Additional Info: How to Fix

    Summary: The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a

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  • TSB #SA-066-17

    NHTSA ID #10118751

    • Date Announced: SEPTEMBER 01 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

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LANE DEPARTURE

  • TSB #SA-053-17

    NHTSA ID #10111029

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Lane Departure Warning System (LDWS) frequently asked questions (FAQ)

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LANE DEPARTURE: BLIND SPOT DETECTION

  • TSB #15-005-17-3358

    NHTSA ID #10118466

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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  • TSB #SA-054-17

    NHTSA ID #10111030

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)

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EQUIPMENT

  • TSB #MT-004-18

    NHTSA ID #10134933

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

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  • TSB #00-001-18-3446

    NHTSA ID #10134699

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

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  • TSB #SA-008-18

    NHTSA ID #10134920

    • Date Announced: FEBRUARY 20 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

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  • TSB #MT-003-18

    NHTSA ID #10134925

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

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  • TSB #09-034-17-3379

    NHTSA ID #10118465

    • Date Announced: AUGUST 04 2017
    • Additional Info: How to Fix

    Summary: Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display ma

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  • TSB #MT-005-17

    NHTSA ID #10098386

    • Date Announced: MARCH 27 2017
    • Additional Info: How to Fix

    Summary: SOME VEHICLES EQUIPPED WITH MAZDA RADAR CRUISE CONTROL (MRCC) WILL NOT SET (THE SYSTEM STAYS ON STANDBY) IF THE DRIVER'S SEAT BELT IS NOT FASTENED. THIS IS A NORMAL CONDITION. DO NOT PERFORM ANY REPAIRS FOR THIS CONDITION.

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  • TSB #MTI_1115

    NHTSA ID #10084957

    • Date Announced: AUGUST 16 2016
    • Additional Info: How to Fix

    Summary: BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS.

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  • TSB #00-004-16-3237

    NHTSA ID #10092487

    • Date Announced: AUGUST 11 2016
    • Additional Info: How to Fix

    Summary: RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER¿S MANUAL.

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  • TSB #MTI_1111

    NHTSA ID #10084949

    • Date Announced: AUGUST 10 2016
    • Additional Info: How to Fix

    Summary: WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

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EQUIPMENT:ELECTRICAL

  • TSB #MT-001-18

    NHTSA ID #10134932

    • Date Announced: MARCH 05 2018
    • Additional Info: How to Fix

    Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card".

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  • TSB #SA-036-17

    NHTSA ID #10118754

    • Date Announced: SEPTEMBER 13 2017
    • Additional Info: How to Fix

    Summary: IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

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  • TSB #SA-065-17

    NHTSA ID #10118479

    • Date Announced: AUGUST 10 2017
    • Additional Info: How to Fix

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb

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  • TSB #MT-015-17

    NHTSA ID #10111043

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

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  • TSB #SA-063-17

    NHTSA ID #10111038

    • Date Announced: JULY 21 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

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  • TSB #SA-049-17

    NHTSA ID #10111022

    • Date Announced: JUNE 13 2017
    • Additional Info: How to Fix

    Summary: There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. The co

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EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #SA-005-18

    NHTSA ID #10134917

    • Date Announced: FEBRUARY 08 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

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EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  • TSB #09-007-18-3422a

    NHTSA ID #10134704

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

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  • TSB #09-003-18-3405b

    NHTSA ID #10134690

    • Date Announced: MARCH 05 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th

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  • TSB #09-001-18-3387

    NHTSA ID #10129565

    • Date Announced: JANUARY 08 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for

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EQUIPMENT:AIR CONDITIONER

  • TSB #07-005-17-3335b

    NHTSA ID #10120366

    • Date Announced: JUNE 30 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that 1) the air conditioner is not cold enough or 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor or 3) it is difficult to adjust the driver/passenger side ve

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  • TSB #07005173335A

    NHTSA ID #10118127

    • Date Announced: MAY 12 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)The A/C compressor

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  • TSB #07005173335

    NHTSA ID #10118124

    • Date Announced: MAY 08 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)The A/C compressor

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EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #SA-009-18

    NHTSA ID #10134921

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S

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  • TSB #SA-001-18

    NHTSA ID #10129353

    • Date Announced: JANUARY 04 2018
    • Additional Info: How to Fix

    Summary: The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.

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  • TSB #MT-021-17

    NHTSA ID #10129368

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

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  • TSB #09-035-17-3080

    NHTSA ID #10118467

    • Date Announced: AUGUST 07 2017
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

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  • TSB #01-009-17-3377

    NHTSA ID #10120379

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concer

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  • TSB #SA-041-17

    NHTSA ID #10099444

    • Date Announced: MARCH 16 2017
    • Additional Info: How to Fix

    Summary: PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC

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  • TSB #SA-040-17

    NHTSA ID #10099443

    • Date Announced: MARCH 10 2017
    • Additional Info: How to Fix

    Summary: SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED

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EQUIPMENT ADAPTIVE

  • TSB #09-019-18-3450

    NHTSA ID #10134703

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

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  • TSB #MT-015-17

    NHTSA ID #10111043

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

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  • TSB #09-026-17-3346

    NHTSA ID #10120361

    • Date Announced: JUNE 20 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain that the third-row seat headrest(s) are loose (A) and do not lock in the upright position (B) or the headrest are locked in the forward-bent position (C). These concerns are caused by improper operation while the

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  • TSB #MT-003-17

    NHTSA ID #10098384

    • Date Announced: MARCH 06 2017
    • Additional Info: How to Fix

    Summary: WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

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