ANNOUNCEMENT: The Car Book 2018 is now online!

Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

2018 Mazda CX-9

48 Technical Service Bulletins (TSBs)

TSB List for the 2018 Mazda CX-9

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

SUSPENSION

  • TSB #02-005-18-3444

    NHTSA ID #10134700

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

    More Information »

SUSPENSION:FRONT:SHOCK ABSORBER

  • TSB #02-006-18-3449

    NHTSA ID #10134930

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

    More Information »

SUSPENSION:REAR:SHOCK ABSORBER

  • TSB #02-006-18-3449

    NHTSA ID #10134930

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

    More Information »

ENGINE (PWS)

  • TSB #MT-021-17

    NHTSA ID #10129368

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

    More Information »

FUEL SYSTEM, OTHER:FUEL FILTER

  • TSB #RF-16-03R1

    NHTSA ID #10134934

    • Date Announced: MARCH 20 2018
    • Additional Info: How to Fix

    Summary: The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.

    More Information »

ELECTRICAL SYSTEM

  • TSB #MT-004-18

    NHTSA ID #10134933

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

    More Information »

  • TSB #MT-002-18

    NHTSA ID #10134924

    • Date Announced: FEBRUARY 09 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc

    More Information »

  • TSB #01-001-18-3419

    NHTSA ID #10129572

    • Date Announced: JANUARY 24 2018
    • Additional Info: How to Fix

    Summary: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

    More Information »

  • TSB #MT-001-18

    NHTSA ID #10129354

    • Date Announced: JANUARY 02 2018
    • Additional Info: How to Fix

    Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga

    More Information »

  • TSB #SA-074-17

    NHTSA ID #10129352

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: If the BSM control module is replaced, Auto Configuration and BSM Radar Test must be performed: 1. Auto Configuration -When the ignition is switched ON, the blind spot monitoring (BSM) reads the vehicle specification information sent via CA

    More Information »

ELECTRICAL SYSTEM:BATTERY

  • TSB #01-008-18-3451

    NHTSA ID #10134928

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

    More Information »

  • TSB #01-009-18-3452

    NHTSA ID #10134929

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

    More Information »

ELECTRICAL SYSTEM:WIRING

  • TSB #SA-067-17

    NHTSA ID #10118752

    • Date Announced: SEPTEMBER 12 2017
    • Additional Info: How to Fix

    Summary: Due to a change in the 2017 Mazda3, Mazda6 and 2018 CX-9 A-pillar wiring harness, the EC Mirror w/compass / EC Mirror w/compass + Homelink installation instructions have been updated.

    More Information »

DIGITAL INSTRUMENT PANEL

  • TSB #09-002-18-3410

    NHTSA ID #10129566

    • Date Announced: JANUARY 09 2018
    • Additional Info: How to Fix

    Summary: After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac

    More Information »

  • TSB #09-035-17-3080

    NHTSA ID #10118467

    • Date Announced: AUGUST 07 2017
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

    More Information »

  • TSB #SA-061-17

    NHTSA ID #10111036

    • Date Announced: JULY 12 2017
    • Additional Info: How to Fix

    Summary: In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En

    More Information »

ELECTRICAL SYSTEM: SOFTWARE

  • TSB #SA-017-18

    NHTSA ID #10134945

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha

    More Information »

  • TSB #09-010-18-3440

    NHTSA ID #10134694

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

    More Information »

  • TSB #DRW13

    NHTSA ID #10134938

    • Date Announced: MARCH 15 2018
    • Additional Info: How to Fix

    Summary: Dealer Rework (DRW) 13 ? Mazda Connect Navigation Concern 2018MY CX-5, CX-3, CX-9, Mazda6, Mazda 3 and MX-5: We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this DRW will be vi

    More Information »

  • TSB #SA-012-18

    NHTSA ID #10134940

    • Date Announced: MARCH 02 2018
    • Additional Info: How to Fix

    Summary: Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found." After the user selects OK, the system finds

    More Information »

  • TSB #09-003-18-3405a

    NHTSA ID #10129569

    • Date Announced: JANUARY 16 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. The SD card has been updated to eliminate t

    More Information »

  • TSB #09-003-18-3405

    NHTSA ID #10129567

    • Date Announced: JANUARY 10 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "NewDestination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate thi

    More Information »

EXTERIOR LIGHTING:HEADLIGHTS

  • TSB #09-011-18-3448

    NHTSA ID #10134701

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

    More Information »

EXTERIOR LIGHTING:TAIL LIGHTS

  • TSB #09-011-18-3448

    NHTSA ID #10134701

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

    More Information »

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

  • TSB #SA-067-17

    NHTSA ID #10118752

    • Date Announced: SEPTEMBER 12 2017
    • Additional Info: How to Fix

    Summary: Due to a change in the 2017 Mazda3, Mazda6 and 2018 CX-9 A-pillar wiring harness, the EC Mirror w/compass / EC Mirror w/compass + Homelink installation instructions have been updated.

    More Information »

AIR BAGS

  • TSB #MT-003-18

    NHTSA ID #10134925

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

    More Information »

STRUCTURE

  • TSB #09-014-18-3443

    NHTSA ID #10134702

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

    More Information »

STRUCTURE:BODY:DOOR

  • TSB #09-004-18-3402a

    NHTSA ID #10129573

    • Date Announced: JANUARY 29 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.

    More Information »

  • TSB #09-004-18-3402

    NHTSA ID #10129568

    • Date Announced: JANUARY 11 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.

    More Information »

SEATS

  • TSB #09-015-18-3445

    NHTSA ID #10134698

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

    More Information »

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

  • TSB #MT-016-17

    NHTSA ID #10125469

    • Date Announced: OCTOBER 18 2017
    • Additional Info: How to Fix

    Summary: The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a

    More Information »

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

  • TSB #SA-014-18

    NHTSA ID #10134942

    • Date Announced: MARCH 07 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: The F

    More Information »

EQUIPMENT

  • TSB #MT-004-18

    NHTSA ID #10134933

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

    More Information »

  • TSB #00-001-18-3446

    NHTSA ID #10134699

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

    More Information »

  • TSB #SA-008-18

    NHTSA ID #10134920

    • Date Announced: FEBRUARY 20 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

    More Information »

  • TSB #MT-003-18

    NHTSA ID #10134925

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

    More Information »

EQUIPMENT:ELECTRICAL

  • TSB #MT-001-18

    NHTSA ID #10134932

    • Date Announced: MARCH 05 2018
    • Additional Info: How to Fix

    Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card".

    More Information »

  • TSB #SA-067-17

    NHTSA ID #10118752

    • Date Announced: SEPTEMBER 12 2017
    • Additional Info: How to Fix

    Summary: Due to a change in the 2017 Mazda3, Mazda6 and 2018 CX-9 A-pillar wiring harness, the EC Mirror w/compass / EC Mirror w/compass + Homelink installation instructions have been updated.

    More Information »

  • TSB #SA-065-17

    NHTSA ID #10118479

    • Date Announced: AUGUST 10 2017
    • Additional Info: How to Fix

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb

    More Information »

  • TSB #MT-015-17

    NHTSA ID #10111043

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

    More Information »

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #SA-005-18

    NHTSA ID #10134917

    • Date Announced: FEBRUARY 08 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

    More Information »

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  • TSB #09-003-18-3405b

    NHTSA ID #10134690

    • Date Announced: MARCH 05 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th

    More Information »

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #SA-009-18

    NHTSA ID #10134921

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S

    More Information »

  • TSB #SA-001-18

    NHTSA ID #10129353

    • Date Announced: JANUARY 04 2018
    • Additional Info: How to Fix

    Summary: The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.

    More Information »

  • TSB #MT-021-17

    NHTSA ID #10129368

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

    More Information »

  • TSB #09-035-17-3080

    NHTSA ID #10118467

    • Date Announced: AUGUST 07 2017
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

    More Information »

EQUIPMENT ADAPTIVE

  • TSB #09-019-18-3450

    NHTSA ID #10134703

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

    More Information »

  • TSB #MT-015-17

    NHTSA ID #10111043

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

    More Information »

Browse Other CX-9 Years