This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drivers side window shattered while driving on the freeway. There was no other vehicle in close proximity and it didn't seem that any object hit the glass prior to being shattered. There was some bruises on the drivers arm from shattered glass. Went directly to tustin Nissan service department who stated the glass not covered by warranty, no matter what happens. While still in the dealer, I called Nissan customer service and reported the incident. Nissan rep said that it is not possible for the glass to shatter. I called again week later after finding out that the same incident has happened to other people driving the same model and year. I stated my safety concerns. Nissan customer service rep said they would not discuss the case again and hung up. *dimsii IVOQ entry posted after 12/12/02 cut-over to artemis*769304
- Irvine, CA, USA
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- Irvine, CA, USA